AT&T Reviews in Fort Lauderdale, FL | Glassdoor

AT&T Fort Lauderdale Reviews

33 reviews

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Fort Lauderdale, FL

3.3
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
21 Ratings

33 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 972 reviews)

  • No Work Life Balance you'll trade time for (in 276 reviews)

More Pros and Cons

  1. "Fiber Solutions Account Manaher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fiber Solutions Executive II in Fort Lauderdale, FL
    Current Employee - Fiber Solutions Executive II in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Diversity and Inclusion. Many opportunities to be exposed to different segments. Job Stability

    Cons

    Back-end support can make it very challenging to support customers effectively


  2. "Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Fort Lauderdale, FL
    Former Employee - Sales Representative in Fort Lauderdale, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Commission and benefits are great
    Paid time off but better not get sick

    Cons

    Cutting down on commission drastically
    Too much stress, too many rules dealing with low
    End customer

    Advice to Management

    Management is terrible. They don't care about nothing
    But #. Treat employees like slaves

  3. "Seems like a cool job u till you see the truth."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Current Employee - Anonymous Employee in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    You get 50% discount off most accessories and home /cell service. Get to see new technology first hand. Get to go to rally's for cool stuff.

    Cons

    Customer service and retail location aren't on the same page. There is A LOT of favoritism within areas. There will be no chance of moving up unless you kiss up and turn a blind eye to things that are flat out wrong. I notice more and more people of color where I live ( south) are paid less and are put through more rigorous tests just to get promoted. AT&T states they promote diversity and a friend of mine who is well qualified and of color, constantly gets overlooked because he doesn't look like them. It's so obvious when they treat him bad. I'm disgusted at the things they practice and the raises are a joke. People who worked for the company longer get minimal raises.

    Advice to Management

    Stop promoting your friends, promote people that have a brain. Give everyone a FAIR chance. Everyone needs to be on the same page and help out the customer.


  4. "My opinion of AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Fort Lauderdale, FL
    Former Employee - Retail Sales Consultant in Fort Lauderdale, FL
    Positive Outlook
    No opinion of CEO

    Pros

    My salary and benefits were great. We had a lot of team building exercises.

    Cons

    Management was not flexible with hours even when it was possible. It was hard to move up in the company.

    Advice to Management

    Implement more resources for employees who wish to grow in company, allow room for flexibility with schedule and try to keep the amount of employees up with the workload.


  5. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader/Sales Associate in Fort Lauderdale, FL
    Former Employee - Team Leader/Sales Associate in Fort Lauderdale, FL
    Doesn't Recommend
    Disapproves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Benefits, pay and longevity. You can make long term friendships and a large network of acquaintances

    Cons

    Seniority based stability instead of basing on merit and knowledge; Union is now weak and not as beneficial or powerful as they once were

    Advice to Management

    Get adequate certifications and education


  6. Helpful (1)

    "Worse place I've worked"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Fort Lauderdale, FL
    Current Employee - Retail Sales Consultant in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    They pay really well and the benefits are great. I think everyone who works here is only here because of the money. Nightmares

    Cons

    The goals are absolutely ridiculous and they treat you like crap. Horrible, horrible , horrible. Cannot stress that enough. You have to a really strong person to survive Att


  7. Helpful (1)

    "Numbers to hard to hit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Fort Lauderdale, FL
    Current Employee - AT&T Wire Technician in Fort Lauderdale, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Enjoy helping new people evey day. I work with some great folks. Learn something new every day. The pay is not to bad. Union

    Cons

    Home work balance is not that great at times. Health benefits are getting worse with every new contract. While pay goes up slightly.

    Advice to Management

    Stop pushing techs so hard so you get your bonus. Saying you will fire a tech before Christmas is pretty crappy.

  8. "Challenging position"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee in Fort Lauderdale, FL
    Former Employee - Anonymous Employee in Fort Lauderdale, FL

    Pros

    If you like working overtime, you are guaranty to get plenty and it is easy to relocate. Your salary increase is based on your performance.

    Cons

    If you don't like working overtime; it is unfortunately mandatory. Your performance is rated unfairly.
    Unsafe working environment.


  9. "Retail Sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Retail Sales Consultant in Fort Lauderdale, FL
    Former Employee - Retail Sales Consultant in Fort Lauderdale, FL
    Neutral Outlook

    I worked at AT&T part-time (Less than a year)

    Pros

    Coworkers and manager for my particular store

    Cons

    Lose entire commission if digital life is not sold
    Strict selling guidelines
    New rules every month
    Pay rate

    Advice to Management

    Commission structure needs to be more realistic
    Offer employees more money


  10. "Operation coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Fort Lauderdale, FL
    Former Employee - Operations Coordinator in Fort Lauderdale, FL
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than 3 years)

    Pros

    Enjoyed working with inventory

    Cons

    was down sized due to economy

    Advice to Management

    seeking to be reemployed by AT&T


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