AT&T Reviews in Hartford, CT | Glassdoor

AT&T Hartford Reviews

Updated August 16, 2017
30 reviews

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Hartford, CT Area

4.0
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
16 Ratings

30 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 970 reviews)

  • No Work Life Balance you'll trade time for (in 277 reviews)

More Pros and Cons

  1. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Manchester, CT
    Former Employee - Retail Sales Consultant in Manchester, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great benefits, good products to sell. Room for growth if you put in the work.

    Cons

    Sometimes the focus on certain products did not line up with customer demand.


  2. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Manchester, CT
    Current Employee - Anonymous Employee in Manchester, CT
    Recommends
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Cultivates an individual to learn time management, sales techniques and proper customer service.

    Cons

    Not enough career opurtunities.

  3. "As an employee with more than 20 years of service."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Hartford, CT
    Current Employee - Manager in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Compensation, work and personal life flexibility.

    Cons

    Uncertainty of future job prospects.

    Advice to Management

    Promote longevity.


  4. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Hartford, CT
    Current Employee - Anonymous Employee in Hartford, CT
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good compensation overall. Work can be interesting. Company is very innovative and getting into new and different lines of business.

    Cons

    Opportunity to advance is only available in hub areas, like Dallas and Atlanta. If you aren't willing to move on your own dime, AT&T is not willing to help. Long work hours and poor work/life balance.

    Advice to Management

    Please integrate the different parts of the company faster. Please continue to be innovative. Please stop coaching employees on their candid feedback. Help us move up in the company.


  5. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Hartford, CT
    Former Employee - Retail Sales Consultant in Hartford, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Benefits, Discounts, Great Pay, Vacation Time, New Gadgets, Free Phone

    Cons

    Excessive Micromanagement, Long Hours, Company is switching directions not sure if it's good

    Advice to Management

    Everyone works different allow them to shine and do what works for them. Micromanagement discourages growth


  6. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Torrington, CT
    Former Employee - Retail Sales Consultant in Torrington, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Base pay is good, they promote within the company, union protection, commission is decent, provide a lot of training.

    Cons

    They don't care about their employees, Constantly looking for ways to cut commission, they make you meet goals that are not actually in-line with providing the best services/service to their customers, weekend and evening hours, many sales goals are unattainable in today's celluar markets, they move around managers to often.

    Advice to Management

    Stop trying to cut your empolyee's income. It is the only job I know that tenured employees are making far less than when they started.


  7. "Professional - Network Design Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional - Network Design Engineer in Hartford, CT
    Current Employee - Professional - Network Design Engineer in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great PTO benefits - 28 paid days off! Great education and job related training opportunities.

    Cons

    Not the best healthcare insurance, but that's endemic across most of corporate America.

  8. "Great Opportunity for Many"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Farmington, CT
    Former Employee - Retail Management in Farmington, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great opportunity to work with professionals, and make decent money with reliable benefits

    Cons

    not much control over your schedule, resulting in poor work-life balance

    Advice to Management

    Don't lose your soul to the company

    AT&T Response

    Jul 6, 2016 – Talent Acquisition Manager

    Thank you for taking the time to provide feedback – it’s very important to us and the work we do to make AT&T a better place to work. We appreciate your positive comments regarding the great pay... More


  9. "Retail Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Clinton, CT
    Current Employee - Retail Sales Consultant in Clinton, CT
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Benefits are good, medical, dental, eye care. Union. Great contests for additional compensation. Comission with hourly. Raise every six months. 401k with 6% match.

    Cons

    Upper management is out of touch with consumers. Digital life is a joke, people can get nest for more than half the cost.

    Advice to Management

    Get a grip.


  10. "Decent large company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Design Engineer in East Hartford, CT
    Current Employee - Network Design Engineer in East Hartford, CT
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good health benefits, good 401k matching. Fairly generous with vacation time.

    Cons

    Some of the mandatory training really has nothing to do with my job (geared more towards the retail folks).


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