AT&T Reviews in Honolulu, HI | Glassdoor

AT&T Honolulu Reviews

Updated February 27, 2018
19 reviews

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Honolulu, HI

4.5
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
11 Ratings

19 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1081 reviews)

  • very long hours; no work-life balance (in 311 reviews)

More Pros and Cons

  1. "Proud to be an employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Compensation, work environment, Employee appreciation, benefits, training, and stability

    Cons

    I can think of no downside.


  2. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Honolulu, HI
    Current Employee - Retail Sales Consultant in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Good benifits/ medical/ dental/ vision/ 401 K 6% match
    Possibility to make decent wages

    Cons

    Schedule , bidding priority

    AT&T Response

    Feb 26, 2018 – Human Resources

    Thank you for providing your feedback. Our benefits are pretty amazing! We truly care for our employees and customers, doing our best to ensure someone is always available to assist our customers... More

  3. "Corporate Vision"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - NOC Manager in Honolulu, HI
    Current Employee - NOC Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    For such a large organization AT&T does a fantastic job in sharing the corporate vision with direct interaction with the C suite executives.

    Training opportunities are almost limitless for motivated employees.

    Cons

    Career advancement seem limited resulting in some employees leaving the company in hopes of returning to a higher position later down the road.

    Advice to Management

    Continued focus on solution and service integration to be the one stop shop meeting customers needs and wants.

    AT&T Response

    Sep 29, 2017 – Human Resources

    Thank you for your review and acknowledging the top-notch training we pride ourselves on. Career growth is important to us, and we're always looking for opportunities to reward hard work and loyalty... More


  4. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Honolulu, HI
    Current Employee - Sales Manager in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great mentorship and support, opportunities and brand

    Cons

    slow to implement change, compensation could be better.

    Advice to Management

    none at this time.


  5. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Honolulu, HI
    Former Employee - Anonymous Employee in Honolulu, HI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Good Brands and Inventory to sell to customers. Merchandizing is top quality

    Cons

    Managers are super aggressive in pushing data packages and features that customers don't really want.

    Advice to Management

    Ease up on the aggressive tactics. Customers are well-informed before they set foot in the stores.


  6. "Management (10+years)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Honolulu, HI
    Former Employee - Management in Honolulu, HI
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    HIGH Pay Opportunity
    HIGH Commissions Opportunity
    Great Advancement Opportunities
    Great Spiffs & Incentive Programs which include travel rewards
    FULL Benefits for employee and great for family benefits too

    Cons

    HIGH PRESSURE, HIGH STRESS SALES TO SATISFY SHAREHOLDERS BUT THEY PAY YOU A WHOLE LOT!!! I like to compare it to being the "Umbrella Corporation" :) they pay you A LOT but for a PRICE!!!
    ZERO WORK/LIFE BALANCE - THE JOB OWNS YOU! SHOULD BE ZERO STARS FOR THIS CATEGORY BUT IT WOULDNT ALLOW ME TO SAVE WITH ZERO STARS!
    BURNOUT!
    It wasn't always like this but changed over my career spent with company.
    Its really all about hitting targets masking it all as "finding out customer needs" but really it's force feeding and bundling EVERYTHING TO AS MANY CUSTOMERS as you can. The sad part is a HUGE part of society has bought into this type of madness. I've watched people NOT pay other important bills to own the newest phone and the highest plans. I've also seen little grandmas sold way too much (they agree to it & are interested....but realistically wont really use it all nor is it a true benefit....except to the salesperson who HAS to hit their quota or get written up if they miss continually) which is when I had to GET OUT!
    Good job if you are young, ambitious and want to get a GREAT job experience that you can use for future reference or maybe move around in company.....then this might be a great opportunity for you. I don't recommend if you have a family! VERY hard to balance because you WILL bring home the STRESS even when you try not to.

    Advice to Management

    Hawaii is DIFFERENT from Mainland counterparts. YES...income demographics make a HUGE difference in sales in the area. Unrealistic goals in stores to satisfy shareholders and profits but we are brainwashed to train it as "Uncovering & matching customers needs" but when that doesn't align with quotas...that means team performance is deficient...not that people just don't need "all that".........it's just not right.


  7. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Honolulu, HI
    Current Employee - Retail Sales Consultant in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Company has great benefits, you work under union, and you get paid vacation

    Cons

    No work life balance
    Managers always breathing down your neck

  8. "Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Honolulu, HI
    Current Employee - Anonymous Employee in Honolulu, HI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great pay, great benefits. Work life mix is well balanced. Tuition reimbursement is definitely a pro.

    Cons

    Work weekends. Retail hours.


  9. "Client Relationship Manager: Universal Service Executive; Mobility Service Manger; Business Care Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Universal Service Executive; Mobility Service Manager; Business Care Manager in Honolulu, HI
    Former Intern - Universal Service Executive; Mobility Service Manager; Business Care Manager in Honolulu, HI
    Recommends
    Approves of CEO

    I worked at AT&T as an intern (More than 10 years)

    Pros

    Great company to work for. Worked 20+ years and enjoyed all my years. Fast paced growing industry.

    Cons

    Not many job opportunities for my location


  10. "I love meeting people and interacting with others."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Honolulu, HI
    Current Employee - Retail Sales Consultant in Honolulu, HI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Meeting people from all over the world and gaining friendships that last a lifetime. Having a retirement plan and the ability to learn how to invest.

    Cons

    Dealing with the pressures of quotas and consistently making less money year over year while becoming more tenured. Also, the inability to grow.. I want to travel more. This company allows me to travel once per year. That is not enough.


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