AT&T Reviews in Houston, TX | Glassdoor

AT&T Houston Reviews

Updated January 15, 2019
254 reviews

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Houston, TX

3.2
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
135 Ratings

254 Employee Reviews

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Pros
  • "The pay and benefits are really amazing" (in 947 reviews)

  • "Good work/life balance as timelines are realistic" (in 548 reviews)

Cons
More Pros and Cons

  1. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Houston, TX
    Current Employee - Retail Sales Consultant in Houston, TX
    Recommends
    Positive Outlook

    I have been working at AT&T part-time (More than a year)

    Pros

    flexible schedule
    high hourly wage and commission
    50% phone plans
    point system (absense, late): 8 pts = termination
    monthly incentives and bonuses for meeting sales goals

    Cons

    point system (absense, late): 8 pts = termination


  2. Helpful (54)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to
    4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top
    Talent if they don’t change the culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!

  3. "Great opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits
    Great pay
    Great 401k match

    Cons

    No loyalty towards their employees
    Extremely strict

    Advice to Management

    Give a little loyalty to those who work hard to make you look good


  4. "Just ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Pto paid time off thats it

    Cons

    Ghetto as I dont know


  5. "Low pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Current Employee - Sales Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Company car and benefits insurance

    Cons

    Long hours, low pay work weekends

    Advice to Management

    None


  6. "IEFS Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX
    Former Employee - Anonymous Employee in Houston, TX

    I worked at AT&T (More than 3 years)

    Pros

    Overtime. Discount on AT&T Products.

    Cons

    Overtime- mandated which would cut out family time. No work-life balance. Worked us well beyond what they were paying us.


  7. "Overall has been a great experience, love the growth within the company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Houston, TX
    Current Employee - Assistant Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    Growth. Show what you’re made of and the rest is easy.

    Cons

    Shouldn’t have to interview for the same position when applying for a transfer.

  8. "Micromanage"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Union money benefits training benefits

    Cons

    Micromanage low traffic managers panic too much

    Advice to Management

    Stop micromanaging us


  9. "Prem Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prem Tech in Houston, TX
    Former Employee - Prem Tech in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    CWA Union contract is great

    Cons

    Too many chiefs trying to make a name for themselves at someone else’s expense.

    Advice to Management

    Listen to your workers


  10. "Very rewarding and challenging."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Construction Manager in Houston, TX
    Current Employee - Construction Manager in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Security, benefits, growth, stability, knowledge

    Cons

    Very large company that many get lost in

    Advice to Management

    Listen to the technicians, they're the subject matter experts making your company what it is.


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