AT&T Reviews in Houston, TX | Glassdoor

AT&T Houston Reviews

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Found 260 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
49%
Recommend to a Friend
28%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
139 Ratings
Pros
Cons
More Pros and Cons
  1. "Retail Sales Consultant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Houston, TX
    Recommends
    Positive Outlook

    I have been working at AT&T part-time for more than 2 years

    Pros

    flexible schedule high hourly wage and commission 50% phone plans point system (absense, late): 8 pts = termination monthly incentives and bonuses for meeting sales goals

    Cons

    point system (absense, late): 8 pts = termination

  2. Helpful (79)

    "Horrible"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

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  3. "Good company but very outdated work culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - RF Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Good pay and benefits Tuition reimbursement

    Cons

    No growth HR non existent Poor leadership

  4. "Great company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - OSP ENGINEER in Houston, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    flexible hours great atmosphere great morale amongst co workers

    Cons

    no leadership no real company direction phasing out

  5. "Good and bad"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - In Home Expert in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Freedom company car generally in charge of your own sales

    Cons

    unsafe work environment its a new channel so its still making up rules you will be in peoples homes, some of which are disgusting employee turnover is very high

    Advice to Management

    care about your employee safety. if someone is attacked, talk to your employees. don't restrict territories.

  6. Helpful (1)

    "Corporate Greed at its finest"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Health Medical Benefits is there to help "Stressed" employee if needed. It does take some investigating to find it.

    Cons

    Mandatory overtime, weekends, and holidays. No work/life balance. Lots of empty promises. Preach about safety but it's not enforced, productivity is the top priority.

    Advice to Management

    A great manager will always stand up for what is right, not for what is a benefit to themselves

  7. Helpful (1)

    "The declared priority for 2019 is paying down debt"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Serious about diversity, not just in hiring, but in promotions. AT&T sets the standard.

    Cons

    Serious about paying down debt - employees are easily tossed aside. Lots of jargon about Agile and DevOps but not much common sense to go with it. AT&T's best days are behind them.

    Advice to Management

    When you lose the loyalty of employees, they are no longer willing to sacrifice for you.

  8. "Good pay"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Good pay. Good benefits. Union job.

    Cons

    Very poor work life balance. Never know what time you'll be off.

  9. "Great opportunity"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Great benefits Great pay Great 401k match

    Cons

    No loyalty towards their employees Extremely strict

    Advice to Management

    Give a little loyalty to those who work hard to make you look good

  10. Helpful (1)

    "Just ok"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than a year

    Pros

    Pto paid time off thats it

    Cons

    Ghetto as I dont know

Found 260 reviews