AT&T Reviews in Houston, TX | Glassdoor

AT&T Houston Reviews

To filter reviews, or .

Found 297 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
47%
Recommend to a Friend
36%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
163 Ratings
Pros
Cons
More Pros and Cons
  1. Retail Sales Consultant

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Houston, TX
    Recommends
    Positive Outlook

    I have been working at AT&T part-time for more than 2 years

    Pros

    flexible schedule high hourly wage and commission 50% phone plans point system (absense, late): 8 pts = termination monthly incentives and bonuses for meeting sales goals

    Cons

    point system (absense, late): 8 pts = termination

  2. Helpful (65)

    Horrible

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

    Show More

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

    Show More
  3. Good pay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Good pay. Good benefits. Union job.

    Cons

    Very poor work life balance. Never know what time you'll be off.

  4. Helpful (1)

    The declared priority for 2019 is paying down debt

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Serious about diversity, not just in hiring, but in promotions. AT&T sets the standard.

    Cons

    Serious about paying down debt - employees are easily tossed aside. Lots of jargon about Agile and DevOps but not much common sense to go with it. AT&T's best days are behind them.

    Advice to Management

    When you lose the loyalty of employees, they are no longer willing to sacrifice for you.

  5. Great opportunity

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Houston, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Great benefits Great pay Great 401k match

    Cons

    No loyalty towards their employees Extremely strict

    Advice to Management

    Give a little loyalty to those who work hard to make you look good

  6. Just ok

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Houston, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than a year

    Pros

    Pto paid time off thats it

    Cons

    Ghetto as I dont know

  7. Low pay

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 2 years

    Pros

    Company car and benefits insurance

    Cons

    Long hours, low pay work weekends

    Advice to Management

    None

  8. Premise Technician

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AT&T Premises Technician in Spring, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    OK pay but not for all the work, Union job but the union doesn't help unless you get fired. Pay increases are weak. 401k match 50% off AT&T products Free DTV

    Cons

    This position is the face of AT&T but you get treated like dirt. If you started after 2015, you will be working Saturdays until 2025. Management doesn't know the job, they just watch dogs. All about numbers. They possibly couldn't care less about the customer. NO ROOM FOR ADVANCEMENT!

    Advice to Management

    Change your ways. Learn the job so you can help. Actually, care about the customer. Make C.O.D.E really mean something.

  9. IEFS Technician

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Houston, TX

    I worked at AT&T for more than 4 years

    Pros

    Overtime. Discount on AT&T Products.

    Cons

    Overtime- mandated which would cut out family time. No work-life balance. Worked us well beyond what they were paying us.

  10. Helpful (1)

    This company is not what it used to be...

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Katy, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Great benefits & decent pay.

    Cons

    A lot of lip service to get you to meet quota and then you're let go, no time spend with family because of long hours and forced overtime, no support by management who's also under a micromanaged microscope, so supplies or materials to do your work, unsafe working conditions or broken equipment.

    Advice to Management

    Instead of telling employees that they are the company's greatest asset, prove it by building trust with them instead of taking advantage of their precious time in order to move up within this oppressive company.

Found 297 reviews