AT&T Human Resources Reviews | Glassdoor

AT&T Human Resources Reviews

Updated September 21, 2017
32 reviews

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Human Resources

4.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
25 Ratings

Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Employee Resource Group Conference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Bu in Dallas, TX
    Current Employee - Human Resources Bu in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    from the CEO to the SVP, they all were all in on diversity and talking about transforming from being tolerable to understanding.. it made you feel so proud to work for this company

    Cons

    limited to 3,000 employees from all over the US. Held in Dallas. Workshops ran out of space quickly

    Advice to Management

    Open it up to more people. Allow after party to bring a spouse.


  2. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Human Resources Generalist in Sacramento, CA
    Former Employee - Senior Human Resources Generalist in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Able to leverage my skills and contribute to the success of the organizations I supported.

    Cons

    Migration to large work hubs versus through out the country.

    Advice to Management

    Continue spending time training supervising managers

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Director in Chicago, IL
    Current Employee - Human Resources Director in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    It's a dynamic, leading edge company with vast career opportunities. For me the people, leadership, flexibility, pay and benefits make it a great place to work. It's been 29 years of learning, growing and making a difference!

    Cons

    Many job opportunities for upper management are located in Dallas or in key, hub locations.


  4. "Never a same company as before!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Compensation Information Technology in Dallas, TX
    Current Employee - Human Resources Compensation Information Technology in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good benefits, always changing, and stays competitive with employees

    Cons

    Micro management, needs to release the control

    Advice to Management

    Ensure that supervisors are engaged but do NOT micromanage their efforts.


  5. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Consultant Human Resources Technology in Dallas, TX
    Current Employee - Lead Consultant Human Resources Technology in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T is an innovator in technology and does an amazing at seeing the future of technology. They care about educating theirs people. Amazing benefits

    Cons

    Still feels like a good ol boys club. If you aren't a white male you will find it hard to advance. Many of those white makes it difficult to be yourself. As gay individual the management they have in place make it clear I should not be out or make it known.

    Advice to Management

    Ensure your management doesn't allow their personal beliefs affect the business. I shouldn't feel uncomfortable to be myself.


  6. "Dedicated to becoming a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Specialist-Project Manager in Dallas, TX
    Current Employee - Human Resources Specialist-Project Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Telecommuting option for work/life balance; ERGs; continuing education opportunities via skills transformation courses and tuition reimbursement; comprehensive, competitive benefits package;

    Cons

    There's too much unjustified nepotism; mediocre people hired or promoted over more qualified candidates just because they're someone's relative is just wrong. Also, the inconsistency of the company moving to Skype phone but then having business units like HR deny the purchase of the necessary headsets due to "no budget" is maddening; why is it like this? Are we employees just supposed to give up and purchase our own headsets or what?

    Advice to Management

    Continue the chairman's race relations talk by examining all of the internal discrimination complaints filed against current executives and getting rid of the bad guys/repeat offenders. We have lots of racists and misogynists in leadership positions; why? This issue deserves intense study and conversation; maybe even a conference. And everybody should be 360'd, especially supervising managers!


  7. "Great company with great valuse!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Vice President Human Resources in Dallas, TX
    Current Employee - Assistant Vice President Human Resources in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Inclusive culture and commitment to diversity.
    Stable, innovative company with a global presence.
    Competitive pay & benefits package and sound HR policies and practices.

    Cons

    It's a large corporation so there's an inevitable level of bureaucracy.
    Depending on your job, the workload and expectations never diminish so it's up to you to maintain your work/life balance.

  8. "Good comany"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Assistant in Manassas, VA
    Former Employee - Human Resources Assistant in Manassas, VA
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great pay, and great benefits. Especially 401K.

    Cons

    Poor hours, stressful- was no longer just about the customer.

    Advice to Management

    Cannot expect improvement from individuals, and allow other seniors to be complacent.


  9. "Not for forward-thinkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Human Resources Business Partner
    Current Employee - Senior Human Resources Business Partner
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    You can do literally any job at the company with no prior experience in that field, so movement is readily available.

    Cons

    No functional excellence in my leadership, change is horrendously slow, there is too much process for the sake of process, and the company spends billions on stuff that employees don't care about, but then turns around and lays people off and gives sub-par increases to pay.

    Advice to Management

    Learn the function you're managing. Tell employees you care about them, and then show them that you do. Don't promote based on "who you know" - actually promote and recognize based on ability.


  10. Helpful (5)

    "HR Employee Relations Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Employee Relations Manager in Chicago, IL
    Current Employee - Human Resources Employee Relations Manager in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T is one of the most diverse and accepting companies I have ever worked for. Also, because of the size of the company, it yields many opportunities to learn new things and allows employees the opportunity to work in different positions within the company.

    Cons

    While it's needed for some jobs, limiting virtual type positions to hub cities prevents talented people from taking them because they can not move their family.

    Advice to Management

    Do more skip level meetings with employees.