AT&T Inside Sales Representative Reviews | Glassdoor

AT&T Inside Sales Representative Reviews

Updated May 27, 2019

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Found 14 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
75%
Recommend to a Friend
27%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
9 Ratings
  1. Helpful (1)

    "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Chattanooga, TN
    Approves of CEO

    I have been working at AT&T full-time for more than 3 years

    Pros

    Great hourly and awesome 401K

    Cons

    Zero work life balance. Retail is retail good vacation time thougb

    AT&T2016-12-22
  2. "Ok place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Cerritos, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 3 years

    Pros

    Ok bonus plan high quotas management is ok if you get sales

    Cons

    Jobs can be moved over seas and you can be let go if company downsizes regardless of time with company

    AT&T2019-05-27
  3. "sale rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in San Jose, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T for more than 5 years

    Pros

    At first this company provided everything to succeed and the pay was GREAT!

    Cons

    Every 6 months after the first year it seemed as if the pay was decreasing and the amount of sales to perform were increasing.

    Advice to Management

    Management was great

    AT&T2019-01-07
  4. "Inside Sales Representative (Call Center)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Chicago, IL
    Disapproves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Benefits are very good. Medical/Dental/Vision 401K, Pension, Union-Protection

    Cons

    Pay has decreased over the years. Very high sales goals; Mandatory Overtime

    AT&T2018-04-07
  5. "Treat you like you are worthless"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Spring, TX
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T for more than 10 years

    Pros

    Benefits that’s all Pay is ok but you work your butt off for it and major stress from management .......

    Cons

    Everything they treat you like a child. Can’t call in sick or be late or you can get fired have to be a used car salesman. People that lie are not held accountable for lying to a customer to get a sale

    Advice to Management

    Pay more commission and give reps more credit

    AT&T2017-11-11
  6. "Charlotte call center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in Charlotte, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T for more than a year

    Pros

    Great hours and pay as well as lots of incentives

    Cons

    High stress, no growth, no time off

    AT&T2016-05-01
  7. Helpful (1)

    "ATT Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Cleveland, OH
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T for more than 10 years

    Pros

    Money is great....good 401k plan.

    Cons

    They no longer pay this salary to new hires and it shows with the quality of new people they get from these outsource companies that can't speak American English and make good customers angry.

    Advice to Management

    Eliminate outsourcing to Philippines..Jamaica....India....

    AT&T2016-03-08

    AT&T Response

    August 18, 2016Talent Acquisition Manager

    Thank you for taking the time to provide feedback – it’s very important to us and the work we do to make AT&T a better place to work.

  8. "Union-Yes/Management-Watch Out"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Inside Sales Representative in San Ramon, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 10 years

    Pros

    Pay, Matching 401k, Advancement, No micro management

    Cons

    Corporate atmosphere, cubicles, Management/employee relations, commute

    Advice to Management

    Don't let personalities dictate work atmosphere. More training, more 1 on 1 meetings with supported Outside Reps

    AT&T2016-01-29
  9. "Telesales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Richardson, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time for more than a year

    Pros

    Benefits and discounts along with recognition and awards.

    Cons

    stressful work and not enough commission and management usually doesn't know how to handle angry and upset customers

    Advice to Management

    Get your stuff together be concise knowledgeable and kind and do your jon with goodness

    AT&T2016-01-07
  10. "wonderful experience. great money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Inside Sales Representative in Austin, TX
    Recommends
    Positive Outlook

    I have been working at AT&T full-time for less than a year

    Pros

    Good money and benefits, I'm happy.

    Cons

    Mentally tiring and micromanaged b!ah

    Advice to Management

    They do great

    AT&T2015-05-01
Found 14 reviews