AT&T Reviews in Las Vegas, NV | Glassdoor

AT&T Las Vegas Reviews

Updated May 9, 2017
40 reviews

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Las Vegas, NV

2.8
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
20 Ratings

40 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 970 reviews)

  • No Work Life Balance you'll trade time for (in 277 reviews)

More Pros and Cons

  1. "Becoming too complicated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Las Vegas, NV
    Current Employee - Retail Sales Consultant in Las Vegas, NV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great benefits, competitive work environment, discount on service and accessories

    Cons

    High sales goals, micromanaging management, poor attendance policy and FMLA hell

    Advice to Management

    You should value your employees more. You ask more and more of us while we have to deal with customers and never ending sales goals.


  2. "Good pay with superficial concern for individual employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Store Manager in Las Vegas, NV
    Current Employee - Retail Store Manager in Las Vegas, NV
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good salary considering no college degree required. Advancement opportunities if you are mobile. Free or reduced cost learning opportunities. Employee discounts.

    Cons

    Sales number pressure despite reducing staff. Yearly reorganization of personnel structure cause the loss of several jobs. Constantly being told how much employees are valued, but with little action other than superficial programs that are touted as amazing benefits to back that claim.

    Advice to Management

    For people to come first, profits have to come second.

  3. "..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Las Vegas, NV
    Former Employee - Assistant Store Manager in Las Vegas, NV
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    They pay their employees great! They offer great discounts on services provided by the company. They offer benefits, health, dental, vision, 401K.

    Cons

    Work/life balance isn't all that great, but it's retail. There is a great amount of favoritism that goes around. The company has changed over the years not looking out for its employees.


  4. "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Mobility RSC in Las Vegas, NV
    Current Employee - AT&T Mobility RSC in Las Vegas, NV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time

    Pros

    Good pay for what you do

    Cons

    horrible schedule, commission cuts

    Advice to Management

    Stop cutting commission


  5. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Las Vegas, NV
    Former Employee - Retail Sales Consultant in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great pay and great benefits

    Cons

    Stressful. It is either over staffed or understaff on any given day. Can be like a used car sales place, competing for customers/sales or it can be the opposite where no one wants to help any customers coming in.

    Advice to Management

    Treat everyone the same. They always play favorites.


  6. "Retail Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Las Vegas, NV
    Former Employee - Anonymous Employee in Las Vegas, NV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Good Job, Good Salary, you could make a lot if you hit yours goals every month. Lots of benefits as well

    Cons

    Stressful goals commission structure will change all the time. Your manager will decide if the store you work is enjoyable or not

    Advice to Management

    Promote from within your store and don't change the commission structure so often respect the opinions of your employees not really much more than that


  7. "Install tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Las Vegas, NV
    Current Employee - Technician in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    Company vehicle, freedom, not in an office.

    Cons

    Directv used to be a great company to work for. Cared about their employees a whole lot more than the "Darkside of the force." AT&T could care less about Directv employees. Everything was better with Directv, AT&T is the worst company to work for. Would never recommend anyone to work for them👎👎👎👎👎

    Advice to Management

    Care about your employees and your customers rather than how fat your pockets can get, you greedy grubby board members

  8. "Authorized dealer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Owner in Las Vegas, NV
    Current Contractor - Owner in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than 8 years)

    Pros

    Tech support is good and alot of access to customers thru the existing dealer resources such as advertising, events etc...

    Cons

    ATT does not have a very good name here with the customers and as a dealer you don't get an exclusive territory so it non stop in fighting. I have a brick and motor Store and ATT send guys to walk mart and Sam's club that are glorified used car sales men that lie thru there teeth and hurt the brand even more. They run those guys and door to door sales men in rotation so once they have pissed the customers off they come to my door with all the complaints and it's very hard to compete with a lie and have the main compnay look the other way just to make a buck

    Advice to Management

    Make dealer territories so a small business has a chance and don't undercut your own people I have lived the directv blue for over 10 years and it is just getting worse


  9. "Great pay but little work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Management in Las Vegas, NV
    Current Employee - Retail Management in Las Vegas, NV
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    It pays well and career advancement is fast if you are good. It is very rewarding and most upper leadership does not micro manage.

    Cons

    You are always a couple of bad months from being replaced. The sales reps are also union which does not allow you to write them up for numbers.


  10. "Ridiculous metrics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Las Vegas, NV
    Former Employee - Call Center in Las Vegas, NV
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Possibility for advancement, they offer early time out if it is slow, some of the managers are helpful, the potlucks, that's all!

    Cons

    Attendance policy: I had to leave work because my child was taken to the ER from school and they marked me absent because I did not finish my break. Pay caps out regardless how long you have been there, managers who have no idea what your job is that they are supervising and being held responsible for things you have no possible control of.

    Advice to Management

    Your employees can't be held accountable for outages in other states, customers being rerouted back to your department because of YOUR messed up system or if a customer calls back because you provide poor service and have incompetent techs.


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