I have been working at AT&T full-time (More than 10 years)
Employees genuinely care about the success of their projects. Has great perks like Mobility and DIRECTV discounts.
Can be difficult to navigate projects with multiple silos with various leadership teams.
Advice to Management
Continue with the 2020 push we are growing with the company as employees. Vet our partners better.
I worked at AT&T full-time (More than 8 years)
The people who I worked with.
The customers I had to deal with.
I have been working at AT&T part-time (Less than a year)
The pay for full time and part time are very reasonable. Pretty enjoyable work environment. They do provide decent benefits - Insurance, 401K, etc. Bonuses are nice, and you get paid out, at least a little bit, even if you do not hit 100% of your goals. Discounts on service and certain products. Great work/life balance, especially if you are in school/taking classes.
Insurance does not kick in until after 6 months, and the only way to apply for it is to pay a whopping 500 dollars per month when hired. I believe you can call to have your benefits applied and paid for after 6 months, but it was a hassle (for me anyway) and I will wait until open enrollment. Some sales goals are ridiculous to hit, you really have to push, work hard, and convince customers that they will love/need/want these products. And as with any retail job, you have to deal with the rude/unhappy customers on a daily basis.
Free Smart Phone and no cell phone bill. Good pay for what you do. AT&T leader is one of the in wireless technologies. Good benefits for person who does not have a family. Good place to make 40K plus. Part-time 35K. Good job security
Long hours, Union member for some position. It’s hard to get a day off when needed without advance notice, sometimes you are treated like crap by customers. Commissions’ have dropped every 6 months. Goals have raised higher and higher.
Advice to Management
Getting communication right. There is always a different rule at a different location. Getting away from the union (at some positions). understanding people that need off work on short notice. Making commissions better.
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