I have been working at AT&T full-time (More than 3 years)
In general - they give all your tools and clothing to perform the job.
Job has a performance matrix to comply with. All techs in state are put against each other based on the matrix. Efficiency, Quality and dispatch eff. Just very hard to maintain. A lot of variables involved in your everyday job. If you don't make the goals set by company - they seem to find things to right you up for and try get rid of you. A lot of hours, long days (work 365 days a year) and high pace multi-task environment. HIGH TURNOVER RATE.
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