AT&T Reviews in Little Rock, AR | Glassdoor

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AT&T Little Rock Reviews

Updated November 3, 2017
41 reviews

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Little Rock, AR

4.2
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
17 Ratings

41 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Little Rock, AR
    Current Employee - Sales in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good benefits and half off phone service

    Cons

    Don't have time for family


  2. "Systems Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Technician in Little Rock, AR
    Current Employee - Systems Technician in Little Rock, AR
    Recommends
    Neutral Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good pay and benefits. Lots of freedom. Oppurtunnity to advance or change job skills.

    Cons

    Sometimes long hours. Work out weather. Very demanding work load. High expectations.

    Advice to Management

    Stop taking away living wages and benefits and find another way to reduce expenses and increase profits.

    AT&T Response

    Sep 29, 2017 – Human Resources

    Thank you for your feedback and acknowledging the great pay, benefits and growth opportunities we offer. We strive to be competitive and offer the best compensation packages to our employees. Thank... More

  3. "sale person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    good place to work I enjoy working that

    Cons

    not enough days off no time off


  4. "Handle wireless and Wireline sales and service for small to medium size businesses"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Account Executive in Little Rock, AR
    Current Employee - Business Account Executive in Little Rock, AR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    The job offers flexible hours with the opportunity for advancement. It also allows you to learn emerging products and offer the latest services

    Cons

    The goals are constantly moving. In any given month the quota may change 2 or 3 times. In addition the fear of surplus is always on us

    Advice to Management

    Be transparent


  5. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Little Rock, AR
    Former Employee - Anonymous Employee in Little Rock, AR

    I worked at AT&T full-time (More than a year)

    Pros

    The hours were flexible and working inside.

    Cons

    Call quota we had to meet each day


  6. "Overall Decent Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Little Rock, AR
    Current Employee - Retail Sales Consultant in Little Rock, AR
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Pros would be the discount on plan and accessory, as well as home services. Decent pay.

    Cons

    Consistently changing commission structure, increasing goals while decreasing payout.


  7. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant in Little Rock, AR
    Former Employee - Assistant in Little Rock, AR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good pay and good benefits

    Cons

    Not too many. Typical corporate America.

  8. "Great Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Room for growth and lots of opportunities. CEO Randall Stephenson is an awesome leader who is ethical, cares about the employees, and makes smart decisions.

    Cons

    The medical insurance could be better.

    Advice to Management

    I have no complaints.


  9. "n/a"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Loyalty Representative in Little Rock, AR
    Current Employee - Customer Loyalty Representative in Little Rock, AR

    I have been working at AT&T full-time (More than 5 years)

    Pros

    They have great benefits and the pay is decent.

    Cons

    Only cons is micro management.

    Advice to Management

    n/a


  10. "Network Force Load Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR

    Pros

    Great company with good benefits and employee discounts. Have enjoyed most of my positions over my 16 year career.

    Cons

    I am being surplused for the 3rd time in my AT&T career. Unfortunately, most of the open jobs are concentrated in just a handful of states around the country and I am unable to relocate at this time.

    Advice to Management

    Please review all future position opportunities and question whether they can be worked from a remote Company location. AT&T is losing a LOT of good managers in this wave of layoffs.


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