AT&T Reviews in London, UK | Glassdoor

AT&T London Reviews

Updated April 10, 2017
6 reviews

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London, UK Area (UK)

3.4
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
5 Ratings

6 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 972 reviews)

  • No Work Life Balance you'll trade time for (in 276 reviews)

More Pros and Cons

  1. Helpful (4)

    "Global Account Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Account Director in London, England (UK)
    Former Employee - Global Account Director in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Financially sound, great company to work for, people once in stay for a number of years.
    Investment being made in most areas of the business

    Cons

    Systems and processes are too long, takes ages to get ordered and delivered.
    In US, Global seems to be Mexico rather than true global messages.
    Once in sales hard to progress as sales management roles don't come available too often.
    Need local infrastructure that they own rather than utilising partners.


  2. Helpful (2)

    "What an awful place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Development Director in London, England (UK)
    Former Employee - Business Development Director in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Above average industry compensation packages

    Cons

    AT&T UK (sales) is not a positive environment to work if you are looking to progress your career. It is VERY political and unfortunately the GTM strategy is floored in every aspect. Management have been in roles so long they have a distorted view of reality and are out of touch with how successful companies win new business. The business model is centered around pull through from the US and the new logo strategy is trying to win MNCs from an account list that is created off the back page of the FT. There is no innovation, no accountability from marketing do generate leads from campaigns to conversion and no pedigree or skill in middle management, just very aggressive and childish means to micromanage people. There is very high turnover of staff as no one even realises that the business is fundamentally broken which is why YoY performance remains flat or negative. It's a 'me to' organisation that predominately resells ISV solutions and is considered tier two/tier three for core services by customers. Not a single new logo has been won in the last year and processes are so painful it's almost a conspiracy that no one wants you to be successful. Unfortunately legacy people are so comfortable and so close to retirement that they are lazy and there is no sense of urgency to act should an opportunity arise. A good simile to describe working at AT&T is trying to wallpaper your house through your letter box. The money is above the industry average but that perk soon wares off once you realise how utterly awful it is working in a pokey little office for which the highlight of peoples week is the fruit basket being delivered on a Wednesday.

    Advice to Management

    Acknowledge that the definition of insanity is doing the same thing over and over again but expecting different results

  3. "Principal Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Architect in London, England (UK)
    Current Employee - Principal Architect in London, England (UK)

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good technically savvy colleagues and good regional growth

    Cons

    US based leader ship mindset can interfere with growing regional business, however this is slowly changing


  4. "Big corporation with all the benefits and limitations that brings"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Program Manager in London, England (UK)
    Former Employee - Program Manager in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits in terms of pay and associated benefits such as pension, bonus and car allowance are all good. Leadership is changed frequently within functions which leads to changes in direction and lack of continuity, albeit the overall leadership quality at senior levels is OK. Work life balance is what you want it to be.

    Cons

    Lower level management are stuck in the 70's. Lots of old boys club activity seen with jobs going to someone who may not be best for the role. People there to pick up the money until they retire leads to a negative environment with lack of innovation.

    Advice to Management

    Change is good. Trying to maintain how things have always been done is not. You must buy into and support innovation and accept that evolution has to happen.


  5. "Network Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in London, England (UK)
    Current Employee - Network Engineer in London, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good life/work balance. Large multi-national company and global telecommunications provider. Well oiled internal staff management.

    Cons

    Not enough interaction with colleague in the office, limited opportunities for international assignments, less opportunities in the UK as emphasis on resourcing from cheaper cost centres (e.g. India or Eastern Europe)


  6. "Big learning cure. big targets but good opportunity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in London, England (UK)
    Current Employee - Sales Executive in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Quality brand, big investor (in services and people), quality products.

    Cons

    Still too US focused. Big learning cure to understand/work internal processes. Limited carear prospects outside US.


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