AT&T Reviews in Los Angeles, CA | Glassdoor

AT&T Los Angeles Reviews

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Found 213 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
46%
Recommend to a Friend
54%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
108 Ratings
Pros
Cons
More Pros and Cons
  1. "Good Company"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software Developer in Los Angeles, CA
    Recommends
    Approves of CEO

    I have been working at AT&T for more than 9 years

    Pros

    Good Environment and Happy People

    Cons

    Too hard for the technical interview

  2. "B2B Internet, security, TV sales nationwide"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Executive Fiber in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Pay potential is great. Raises every 6 month if goal is met

    Cons

    You are on your own as a hunter. Lots of cold calling and door knocking.

    Advice to Management

    Management staff is great.

  3. "Get your experience and leave"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Specialist Network Design Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    It's some sort of income

    Cons

    You're just a number. No real training (Youtube videos), workforce reductions numerous times a year due to ill-advised Exec spending decisions, low pay.

    Advice to Management

    Cuts start from the top. Cutting the workforce to make up for your ill-advised spending is the not the way to do things. Resign and let competent people run the show.

  4. "A big company not focused on employees. Not in tune with customers"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Specialist, Video Operations in Los Angeles, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Above average pay, decent benefits, a pension plan

    Cons

    Not much thought about employees

    Advice to Management

    Think about your customers, treat your employees with more respect

  5. Helpful (2)

    "Layoffs are commonplace."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Principal Engineer in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Pay, Insurance, Benefits, Time off

    Cons

    They perform major layoffs every 6 months.

    Advice to Management

    Executive management is never accountable for bad business decisions. This should change.

  6. "Losing sense of direction"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Decent pay, decent benefits, and great discount on services.

    Cons

    Over the years AT&T just seems to be losing touch with their employees. They are so desperate to make up in profits for all the companies they acquired, they’re creating too many different sales positions. They expect store employees to sell just as well as employees that can offer more deals to customers. If a sales problem occurs from a different channel, store locations are expected to fix.

    Advice to Management

    Direct management are usually great, area managers and other managers above are so out of touch, they expect too much and are constantly demanding.

  7. Helpful (1)

    "Blood bath and it's not over"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Good benefits Work life balance if you're not looking to get promoted Fun events with free food occasionally Good teammates

    Cons

    Upper management is all over the place, very bad at decision making Heirachy enforces lack of transparency Layoffs due to bad business decisions Company is so huge, extremely inefficient and great at wasting money

    Advice to Management

    Actually hire people who know what they are doing. Put your workforce at ease, not with impending layoffs every year. People walk on eggshells but upper management doesn't care.

  8. "Premise Tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AT&T Premises Technician in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Great benefits, perks and 401k

    Cons

    Everything else that is not listed in pros. Horrible management, HR, and hours.

    Advice to Management

    Practice all the stuff the company preaches to the press. This is by far the poorest managed company I have ever worked for. Obedience is rewarded over work ethic, skill and experience.

  9. "Good learning experience."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - In-Home Expert in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    Competitive salary if you are entry-level. Time-off granted up front instead of accrued.

    Cons

    Sales goals are based nationwide and are unachievable in certain areas. Company politics are very prevalent. A lot of promises go unfulfilled.

    Advice to Management

    Take the time and work along side your employees in the field. See what the sales environment is like.

  10. "Prem tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Independence in your normal work day. Company vehicle and tools.

    Cons

    Lack of supplies to do jobs to att standards. All supply orders have to go through approval process. Partly due to abuse of ordering. Inventory works well for equipment if the equipment is available. With the addition of DirecTV the training offered was so poor that it set up technicians for failure. I previously worked for Directv for 5 years. You can not learn how to install Directv efficiently in a 3-4 day span.

    Advice to Management

    Push for better training in DirecTV installations.

Found 213 reviews