AT&T Reviews in Macon, GA | Glassdoor

AT&T Macon Reviews

Updated March 10, 2018
8 reviews

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Macon, GA Area

3.6
StarStarStarStarStar
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
4 Ratings

8 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Small business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Macon, GA
    Current Employee - Anonymous Employee in Macon, GA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great environment, wonderful employees, great morale, good incentives

    Cons

    Building needs an immediate upgrade

    Advice to Management

    No comments


  2. "Great Money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Warner Robins, GA
    Former Employee - Retail Sales Consultant in Warner Robins, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great pay, union is a plus, fun atmosphere and co-workers

    Cons

    No work life balance. Hard to take time off.

  3. Helpful (1)

    "sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Macon, GA
    Former Employee - Sales Consultant in Macon, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T (Less than a year)

    Pros

    The company has great benefits and pays well, which explains why they expect you to adhere to the cons of the company

    Cons

    no work/life balance, great benefits that you rarely utilize, unecessary negative stressful environment, employees are just an attuid, unecessary drama-filled environment

    Advice to Management

    negative reinforcement is just not the way to go.I never imagined working for what is perceived to be a great company that the environment I was in was extremely negative and acceptable. I may have just been in the wrong dept and/ area.

    AT&T Response

    Jun 7, 2016 – Talent Acquisition Manager

    Thank you for your feedback and acknowledging the pay and benefits we pride ourselves on. We’re sorry to hear you had a negative experience. We appreciate you and will ensure your feedback is heard.


  4. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Macon, GA
    Current Employee - Retail Sales Consultant in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    I have been with AT&T 8 1/2 years. If you like a challenging career AT&T will be the right fit. Upper management are always looking to grow the company. With an organization as large as AT&T you have to be ahead of the curve to navigate in new directions. Great benefits, good pay.

    Cons

    When I first started the ongoing training was a great tool to stay updated on latest products, now it seems that has been given a low prioriy


  5. "Great job but..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Warner Robins, GA
    Current Employee - Retail Sales Consultant in Warner Robins, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great pay n benefits, free uniform, company phone

    Cons

    can be challenging upselling expensive accessories


  6. "AT&T is great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Macon, GA
    Former Employee - Area Manager in Macon, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    AT&T offers training consistently to employees to grow and advance within the company

    Cons

    work life balance can be challenging


  7. "Not a good place to work considering you spend more time working than at home with your loved ones"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Macon, GA
    Former Employee - Sales in Macon, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great pay and decent benefits

    Cons

    Behind in technology and they do not care about their employees or customers the way Southern Bell and BellSouth ( whom I worked for before the most recent "buy back") did. Instead of moving forward with the buyout of BellSouth to update their systems, They reverted back to their old stuff and behind way of thinking.....You are just another number not a "person" in their eyes.... I worked for BellSouth many years and felt like we were a "Family"...This is how it was when I left ....HOPEFULLY things have gotten better but wasn't looking good at the time in 2010. At that time they had gotten rid of all the BellSouth top managers or they were on their way out the door...those managers/senior Management were GREAT and so they had to go! :(

    Advice to Management

    Care for employees and customers as if they are your own family.....A business that makes nothing but money is a poor business.
    Henry Ford

  8. Helpful (3)

    "The worst"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Macon, GA
    Former Employee - Sales Associate in Macon, GA
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Excellent pay and career opportunites without knowing anything..

    Cons

    Manager did not have enough experience to manage a call center, Overhead hip hop music plays all the time customers request turn it down. This office was a party everyday and the employees fight with their supervisors. The most unprofessional setting I have ever worked. I lasted 6mos and quit. Awful place to work...

    Advice to Management

    Manage, you are not payed to be friends with your coworkers


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