AT&T Manager Reviews | Glassdoor

AT&T Manager Reviews

Updated June 12, 2018
2,017 reviews

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Manager

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
1,151 Ratings

Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 893 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1084 reviews)

  • "very long hours; no work-life balance" (in 313 reviews)

More Pros and Cons

  1. "The best in the world"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Information Technology Manager in Denver, CO
    Current Employee - Information Technology Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    They take care of their employees

    Cons

    I have no complaints whatsoever

    Advice to Management

    Keep up the great work


  2. "PM Compliance Mgr"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PM Compliance Manager in Atlanta, GA
    Current Employee - PM Compliance Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Wonderful company to work for...

    Cons

    No room for growth at the present time...

    Advice to Management

    More Mentoring

  3. "Administrative Assistant contractor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Property Manager in Atlanta, GA
    Former Employee - Assistant Property Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    great pay, benefits, heavy work loads which is a good, blue chip company.

    Cons

    frequent layoffs - mostly contractor environment. Very stressful. If your older wiser employee always have a backup career planned. I recommend be resourceful.
    If your not resourceful this company will make you resourceful. .

    Advice to Management

    very professional - no known faults.


  4. Helpful (3)

    "Program Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Technical Program Manager in Atlanta, GA
    Current Employee - Senior Technical Program Manager in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    TUniversity - Offering everything from Harvard management, strategy and analytics courses to tuition aid for degree and non-degree programs for all management employees.
    Growth - You are fully supported in pursuing career pivots within AT&T and there's a healthy respect for employee happiness and professional desires.
    Benefits - Excellent!

    Cons

    AT&T seeks to cut it's workforce by half on advice from silicon valley and in order to maintain a competitive cost structure. However, the lay offs occur overtime at the rate of 2-3 times per year represented as employee "surpluses". This creates a pervasive and perpetual sense of doom and gloom among its employees making it a negative place to work.

    Advice to Management

    Simplify your product offerings, focus on extreme high quality and make it effortless. Don't over diversify and quit yielding to investors, they're an irrational herd that will make you do irrational things.


  5. "All about Your Thing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Property Manager in Dallas, TX
    Current Employee - Property Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great company to work for. If you get involved and integrated, they really facilitate a constant path for personal and career growth. AT&T Is consistently providing opportunities for their employees to grow and learn new skills to improve them in their current job, while at the same time allowing growth for future job possibilities.

    Cons

    Such a large company can feel lonely and isolating if you don’t proactively assert yourself into the culture of being involved.


  6. Helpful (2)

    "senior client service project/program manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in New York, NY
    Current Employee - Senior Project Manager in New York, NY
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    good pay and benefits some flexible work hours

    Cons

    work lots of hours, weekends nights some 24x7

    Advice to Management

    Stop outsourcing US jobs its degrading the service to the clients in a big way. The little money saved will be reflected in client satisfaction.


  7. Helpful (1)

    "AT&T an company that knows agile!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Manager in Detroit, MI
    Current Employee - Customer Service Manager in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    An environment that drives innovation and for driven employees allows education and advancement.

    Cons

    Constant Change and job security is not always the best due to natural attrition related to multiple large mergers over the last 10 years.

    Advice to Management

    Continue to do all the great things with educating your workforce to adapt to the constant change!

  8. "AT&T Account Manager - Retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technical Account Manager in El Paso, TX
    Former Contractor - Technical Account Manager in El Paso, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than 5 years)

    Pros

    Leverage incentives were of high value
    monthly contest and motivational seminars
    training held each month
    Inclusive environment for lgbtqi

    Cons

    Unlikely movement in leadership except during major shift changes, like retirement, etc
    Contests and incentives change frequently

    Advice to Management

    Please listen to employees for feedback


  9. Helpful (1)

    "Assistant Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Retail Store Manager=\d
    Former Employee - Assistant Retail Store Manager=\d
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Benefits, discounts, knowledge growth opportunities

    Cons

    Current leadership concerned more about numbers than developing people the right way. Leading with fear and constant pressure

    Advice to Management

    Develop people in their weak areas other than put a target on their back


  10. "Regional Program Execution Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Program Execution Manager in Dallas, TX
    Current Employee - Regional Program Execution Manager in Dallas, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Flexibility
    Able to lead projects
    Great benefits

    Cons

    Frequent lay-offs due to restructuring
    Limited recognition

    Advice to Management

    Stop communicating that the company needs to cut costs, then spend millions on remodels and unnecessary builds