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AT&T Manager Reviews

Updated February 22, 2018
1,954 reviews

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Manager

3.6
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
1,112 Ratings

Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Dallas, TX
    Former Employee - Field Service Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Fast paced, chance to grow and get ppromoted

    Cons

    High stress in a good way

    Advice to Management

    Keep the ability to advance


  2. "Talent Attraction Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Attraction & Acquisition Manager in Indianapolis, IN
    Former Employee - Talent Attraction & Acquisition Manager in Indianapolis, IN
    Recommends
    Negative Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good benefits, pay, hours, opportunity

    Cons

    Surplussing ! work life balance. keeps buying companies at the expense of employees

    Advice to Management

    Work harder to find jobs for surplussed people

  3. "Manager - WFM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager - WFM in Atlanta, GA
    Former Employee - Manager - WFM in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great people, pay and benefits. Had the opportunity to telecommute for years and the concessions for wireless, internet and TV service were great!

    Cons

    Not really anything other than saying you can't get too comfortable as it's currently a bloodbath with all the surplusing that's going on. A lot of senior employees like myself were surplused out due to length of service/pay only for the jobs to come open again the next quarter and be filled by less experienced people they could pay less.

    Advice to Management

    Stop running the enterprise off of a spreadsheet where it's constantly adjusted to see the numbers that you want and STOP using 'due to the needs of the business' as a reason to restructure everything.


  4. "Senior Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in Kansas City, MO
    Former Employee - Senior Business Manager in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Compensation, Benefits, work to life balance

    Cons

    Insisting on everyone being in a collaboration zone

    Advice to Management

    The company gave up a lot of great employees because they were not in a preferred city.


  5. "Rewarding if you have strong selling skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Greensboro, NC
    Current Employee - Store Manager in Greensboro, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great base pay and commission, At&T always has great spiffs and benefits. You get half off on majority of their services (cellular , tv, internet)

    Cons

    The company is very dynamic so things aren’t consistent for very long depending on location people can get moved around a lot but this is primarily due to people getting promoted.


  6. "70% mental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IEFS Manager in Houston, TX
    Former Employee - IEFS Manager in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Team based with a ton of time to yourself. Great company perks

    Cons

    The day to day crying of grown adults. Throwing managers to the field does nothing but cause issues.

    Advice to Management

    Develop a better way to build your managers and teams


  7. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Atlanta, GA
    Former Employee - Assistant Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great company culture. It is a great company to work for. I learned valuable skills and experience that helped me down the road.

    Cons

    I have no cons. It's a great company to work for. They have a great culture. They have great management.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in Dallas, TX
    Former Employee - Senior Business Manager in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Innovative company with great benefits

    Cons

    It can be difficult to move up depending on your business unit


  9. "Fantastic Career Benefits and Growth Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Media Production Manager in El Segundo, CA
    Current Employee - Senior Media Production Manager in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Best-in-Class Brand.
    Development opportunities. AT&T University provides lots of valuable upskilling.
    Work Remotely (if manager approves).
    Competitive salary and benefits (health, dental, matching 401K, paid family leave)
    50% Discounts on AT&T Services (wireless plans, Internet, DIRECTV)

    Cons

    Huge organization. You must be intentional to build relationships.
    Some legacy services on decline (linear TV) putting pressure on margins, budgets.


  10. "General operations manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General and Operations Manager in Houston, TX
    Current Employee - General and Operations Manager in Houston, TX
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great work and awesome environment when with the right people

    Cons

    Can't work from home or in a remote connection

    Advice to Management

    Don't let the management decide who moves forward make sure they have the skill not the connections to people