AT&T Manager Reviews | Glassdoor

AT&T Manager Reviews

Updated February 19, 2019
2,195 reviews

Filter

Filter

Manager

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
1,252 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Great company with many opportunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager In 60
    Current Employee - Manager In 60
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Pay and work life balance.

    Cons

    Stressful at times, but manageable.

    Advice to Management

    None.


  2. Helpful (65)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to
    4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top
    Talent if they don’t change the culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!

  3. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Network Services in Raleigh, NC
    Current Employee - Manager Network Services in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good pay, great bonuses, promotions

    Cons

    High healthcare deductible, be at the right department, more layoffs coming up.

    Advice to Management

    Take good decisions so we don’t go through lay-offs again.


  4. "Great Company with Great People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Project Manager in Indianapolis, IN
    Former Employee - Senior Project Manager in Indianapolis, IN
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Generous pay, benefits and learning opportunities.

    Cons

    Need to work in select locations to maintain employment and be considered for promotions.


  5. "Good experience"

    StarStarStarStarStar
    Former Employee - Project Manager
    Former Employee - Project Manager

    I worked at AT&T full-time

    Pros

    Excellent place to work and benefits

    Cons

    None - it was an overall good place to work


  6. Helpful (2)

    "Location is important"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Lead Program Manager in Atlanta, GA
    Former Employee - Senior Lead Program Manager in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Pay is competitive, benefits are good. Yearly raise and bonus based on performance.

    Cons

    For managerial positions, promotions tend to be localized in Dallas and LA. Satelite cities have limited advancement opportunities and have recently undergone a big workforce reduction.

    Advice to Management

    Provide advancement opportunities for your high performers.


  7. "Good company if you live in Dallas area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program/Project Manager in San Ramon, CA
    Current Employee - Program/Project Manager in San Ramon, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great people, great technology, great projects.
    Flexible telecommuting, mainly because I worked with global teams.

    Cons

    I'm in Northern California, and unless you're in Sales or network support, there's limited growth opportunities as they have not hired to expand in this are for maybe 8-10 years.

    Advice to Management

    Too many layoffs in recent years. It would be good to better leverage attrition!

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Manager Network Services in Orlando, FL
    Current Employee - Manager Network Services in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great salary, good group of co-workers

    Cons

    It is a very high pressure results driven environment. Sometimes unrealistic objectives.

    Advice to Management

    Do time studies so that you can update your metrics so that you can get a better idea of what your techs are accomplishing.


  9. "Ruining culture of great companies it acquires"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineering Manager in El Segundo, CA
    Former Employee - Engineering Manager in El Segundo, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    AT&T has a huge footprint, there are lots of opportunity to move around if you are willing to move your family

    Cons

    Company is very old school telecommunication. It keeps fooling itself in thinking it is a technology company but it won't invest like one. Year after year of layoff and re-organization completely kills any morale to work hard.


  10. "Solid place to start a caree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project/Program Manager in Kansas City, MO
    Current Employee - Senior Project/Program Manager in Kansas City, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Decent benefits, salary, and opportunities for young people to gain valuable experience that you can take it elsewhere for higher compensation. Good promotion opportunities if you can relocate, though relocation $ is rarely offered.

    Cons

    Long hours, frequent surplus conditions, and now must live in one of a few cities referred to as collaboration zones unless you are selling or installing services locally. Upper management talks good culture, but in the last 3 years it is not consistently practiced so message is lost as it trickles down.

    Advice to Management

    Plan better to avoid 35%+ reductions in numerous organizations simultaneously. Control debt ratio. Surplus management not performing instead of those with stellar performance who don't live in the most desired geographical area when that specific position can be done from anywhere due to the nature of it. Assure the right middle management leaders are in place.