AT&T Manager Reviews | Glassdoor

AT&T Manager Reviews

Updated May 26, 2017
1,731 reviews

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Manager

3.6
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
957 Ratings

Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 908 reviews)

  • No Work Life Balance you'll trade time for (in 260 reviews)

More Pros and Cons

  1. Helpful (150)

    "My time at AT&T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A5 Manager PM/PIM (Acting B-band) in Bridgewater, NJ
    Former Employee - A5 Manager PM/PIM (Acting B-band) in Bridgewater, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    This was one of the most satisfying jobs I have ever had. It provided challenges and rewards unlike any other. There was a balance between work, community and family that allowed for location, remote and virtual workspace give a sense of accomplishment and truly made me feel as if I was making a difference. The culture and values of the company made me more socially aware and active. To this day I still involve myself is community affairs and helping people in need.

    Cons

    There were no real "cons" to the job. I was part of a FMP, otherwise given the choice I would still be working for the company to this day.

    Advice to Management

    Consider previous employees separated by factors or reasons beyond there control for future positions that become available in the new AT&T. Some of us would love to go back to work for the company.


  2. "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Area Manager in Houston, TX
    Former Employee - Area Manager in Houston, TX
    Recommends

    Pros

    Great benefits, opportunity for promotion if mobile or in a metro area

    Cons

    Too much tracking of results without any appropriate considerations of differences in the customer base, territories, etc. Always comparing apples to oranges.

    Advice to Management

    Put the focus back on excellent service to customer instead of pure metrics.


  3. "Great for the Driven!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Asset Manager in Charlotte, NC
    Former Employee - Asset Manager in Charlotte, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T (More than a year)

    Pros

    The work is never boring. Providing people good cellular service connects people to their loves ones and emergency services, so you feel like you are providing a service to your community.

    Cons

    can be a bit stressful, most people who aren't a good fit flame out quickly.


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  5. "Senior Sourcing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sourcing Manager in Bedminster, NJ
    Current Employee - Senior Sourcing Manager in Bedminster, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Negotiating contracts with various suppliers

    Cons

    There is really no serious cons


  6. "at&t"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Channel Manager in Atlanta, GA
    Current Employee - Channel Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T is constantly evolving and changing

    Cons

    Management is too removed from reality of the suboordinates work


  7. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Manager in Lubbock, TX
    Current Employee - Senior Training Manager in Lubbock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great pay and benefits great leadership and a real feel of family at work. AT&T realty does promote from within the company.

    Cons

    call center work is shift work and not always great for work life balance


  8. "The government side..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in El Segundo, CA
    Current Employee - Program Manager in El Segundo, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Engaging team, excellent benefits, competitive salary, fun work!

    AT&T is a huge company with great resources (e.g., tuition reimbursement - look into the partnership with Georgia Tech's MS program!). With all their acquisitions, should be plenty of opportunities for those hungry enough.

    Cons

    Work is dependent on contract support to space programs, but our value always leads to earning more contracts. Career growth can be ambiguous, but if you leverage all your resources and communicate your interests, a rewarding career won't be an issue.

    Advice to Management

    Just make sure to keep young talent engaged and rewarded


  9. "Great big company to work for."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Strategic Pricing Manager in Atlanta, GA
    Current Employee - Lead Strategic Pricing Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Plenty of opportunities here. Usually have competent managers in place, making good decisions. If you network within the company, it's possible to move around to get the kind of position/experience you want

    Cons

    It's a huge company, so expect some friction. Still, things work pretty smoothly for such a large ship, though. Also, sometimes it's possible to get overworked on certain projects. Eventually you get some relief -- it just takes a while at times.

    Advice to Management

    The company seems genuinely to care about employees. This is a great policy. Keep at it, even if it seems expensive and time consuming sometimes. It matters.


  10. "Work & Play at Another Level"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Execution Manager in Atlanta, GA
    Current Employee - Program Execution Manager in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Working at AT&T is like playing for the New England Patriots, golden state Warriors, or Alabama Crimson Tide. You'll work with talented, motivated, driven peers on game changing products with the latest technology. You get to sharpen your skills collaborating with peers and have access to top flight continuing education through T University. You'll have the opportunity to compete and win at the highest levels (both internally and externally).

    Cons

    This is the big leagues, so the bar is set really high to stand out and get ahead. As one of my mentors was fond of saying "I know that you are qualified to take on this next opportunity, but you need to answer are you Competitive?" AT&T has a wealth of opportunity and lots of qualified employees seeking those next opportunities. You have to keep working, keep getting better, as you strive to win that starting position. You also have to keep supporting your peers and working together to win as a team -- even if you're spending time in a supporting role.

    Advice to Management

    Keep the organization flat, compensation equitable from top to bottom, and keep giving us employees that chance to work on meaningful work that matters.


  11. "Attendance Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Attendance Manager in Miami, FL
    Current Employee - Attendance Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Stability, good benefits, tuition reimbursement program,

    Cons

    None, can't find one reason