AT&T Member of Technical Staff Reviews | Glassdoor

AT&T Member of Technical Staff Reviews

Updated April 21, 2017
55 reviews

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Member of Technical Staff

3.8
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
31 Ratings

Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 917 reviews)

  • No Work Life Balance you'll trade time for (in 261 reviews)

More Pros and Cons

  1. "Principal Member of Technical Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Member of Technical Staff in Plano, TX
    Current Employee - Principal Member of Technical Staff in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    This is a very forward thinking company that is constantly retooling their employees for the future.

    Cons

    Requires constant training, so you will need to put in the extra time.

    Advice to Management

    Focus on migrating customers to new technology.


  2. "Flexible work hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Member of Technical Staff in Atlanta, GA
    Current Employee - Principal Member of Technical Staff in Atlanta, GA
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Highly Flexible work hours at office

    Cons

    Very slow promotion due to size of the company

  3. "Principal Member of Technical Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Member of Technical Staff in Dulles, VA
    Current Employee - Principal Member of Technical Staff in Dulles, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    100% match of first 6% 401k contribution. Company seems to hit bonus targets, so you can "expect" to receive your bonus. Low-to-medium work load, ability to telecommute from home. Discounted Internet, TV, phone, cell service--50% off.

    Cons

    Tough to get promoted working remotely.


  4. "Experimental/Test Engineer in AT&T Labs"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Member of Technical Staff in San Ramon, CA
    Current Employee - Lead Member of Technical Staff in San Ramon, CA
    Recommends
    Positive Outlook

    Pros

    Working in AT&T Labs in San Ramon and other locations such as Austin, Redmond, Atlanta, Middletown requires a hands-on skillset and knowledge in networking and test equipment. My role in the Lab provides the ability to thoroughly learn networking equipment when evaluating in the Lab. Transmission technologies evaluated range from RF signals at changing frequency bands, optical fiber testing, conducted wireline testing for rate and reach.

    Cons

    Schedules and timelines can be tight requiring very busy weeks.

    Advice to Management

    Recruit from Cal Poly San Luis Obispo for students with hands-on, experimental skills to quickly be impactful in AT&T Labs. We have 3 engineers who graduated from Cal Poly SLO and we need more with forecast workload.


  5. "Great Benifits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member of Technical Staff in Ocala, FL
    Former Employee - Senior Member of Technical Staff in Ocala, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great training, and awesome benifits

    Cons

    Hold or handle time, as they call it. Everyone is supposed to make the customer not call back in a 24 hour period.

    Advice to Management

    Don't make the call center tech people ask if there is anything else we can help with. That make's for a longer call.


  6. "Sr Member of Technical Staff"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Member of Technical Staff in San Ramon, CA
    Current Employee - Senior Member of Technical Staff in San Ramon, CA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Best place to work. Good work life balence

    Cons

    Nothing I can specify. They are doing good progress for 2020

    Advice to Management

    Management is very supportive and provides good boost to improve skillset


  7. "Growth is limited"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Member of Technical Staff in Middletown, NJ
    Current Employee - Principal Member of Technical Staff in Middletown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    People are friendly and you have good work/life balance.

    Cons

    If you are looking for growth, this is not a company to be. You will mostly be working with mediocre software engineers and some people who can only talk powerpoint. Nepotism is rampant. Some how there is no conflict of interest even if your relative works in same division.

  8. "Tier 2 Technical Support"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Member of Technical Staff in San Francisco, CA
    Former Employee - Senior Member of Technical Staff in San Francisco, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good Benefits, Stable company. You will get very good discount to your mobile and directtv and internet. You get lots of training.

    Cons

    Very micromanage, manager will always on your back. management only see numbers , does not care if it step on others. Lay off is always there answer for any mishap.

    Advice to Management

    Must listen to your employees. Need to change the old culture.


  9. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Member of Technical Staff, IPhone/IPad Developer in Tampa, FL
    Former Employee - Principal Member of Technical Staff, IPhone/IPad Developer in Tampa, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    They paid pretty well for the area, the work was challenging and engaging, my bosses were nice, most of my co-workers were easy to get along with.

    Cons

    The corporate bureaucracy was stifling at times. To get the simplest of things done, would sometimes take an act of Congress.

    Advice to Management

    Empower your employees more with easy decision making possibilities instead of having them jump threw hoops.


  10. Helpful (1)

    "Good old times"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Member of Technical Staff in Tampa, FL
    Former Employee - Principal Member of Technical Staff in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Flexible timings, good work environment

    Cons

    Not many career opportunities once a specific level is reached.
    Too many trainings

    AT&T Response

    Feb 2, 2017 – Talent Acquisition Manager

    Thank you for taking the time to provide your feedback. With a company as large and innovative as ours, we offer many opportunities for development and advancement through mentorship programs, online ... More