AT&T Reviews in Miami-Fort Lauderdale, FL | Glassdoor

AT&T Miami Reviews

Updated January 9, 2019
311 reviews

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Miami-Fort Lauderdale, FL Area

3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
146 Ratings

311 Employee Reviews

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Pros
Cons
  • "work/life balance non existent because there arent any resources to support your client(s) when taking time off" (in 1144 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 335 reviews)

More Pros and Cons

  1. Helpful (1)

    "AT&T Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Miami, FL
    Former Employee - Sales Associate in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great company, training, pay, benefits

    Cons

    Constant changes to comp structure.


  2. Helpful (1)

    "Assistant store manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Boca Raton, FL
    Current Employee - Assistant Store Manager in Boca Raton, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good benefits such as tuition reimbursement, health care, vision, dental

    Cons

    Negative Work life balance
    Work hours are long

  3. Helpful (1)

    "Wire Tech for North Palm Area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Wire Technician in West Palm Beach, FL
    Former Employee - AT&T Wire Technician in West Palm Beach, FL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    The company isn't going anywhere, immediate company and resume recognition, ALL safety and work materials (state of the art) are provided. Pay is decent if you can stick it out (4 yr payscale). Potentially good pay for people with NO technical experience.

    Cons

    You are the BOTTOM of the field workforce. All negativity in the company rolls downhill FAST and right into your lap. While they pay is good, you are the lowest payed of the field techs, and you enjoy the MOST ACCOUNTABILITY for any issues in plant and filed electronics. Job is performance based and micro management is rampant. Many people quit the manager way before they quit the job. Other tech classes make considerably more ($30+/hr), enjoy better benefits (optional OT), better contractual protection, less customer contact, and can bump you out of your position essentially leaving you unemployed if they need a job.

    Advice to Management

    Your largest tech force needs SUPPORT. Just combine the Service Techs and the Wire Techs already they literally almost do the exact same job. Give Wire Techs full contract protection.


  4. "SALES MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Miami, FL
    Current Employee - Sales Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Great Company to work! Payment great, benefits great! work environment great.

    Cons

    Favoritism for employees! The way of your work is value is using a survey that a customer needs to reply. and if by any chance the review is great but by mistake they put 1 instead of 10 your rating will be the worst in the store and bring your commission down

    Advice to Management

    Take care of your employees better, there is a lot of favoritism coming from managers to employees.


  5. Helpful (1)

    "Network Manager"

    StarStarStarStarStar
    • Culture & Values
    • Comp & Benefits
    Current Employee - Construction Manager in West Palm Beach, FL
    Current Employee - Construction Manager in West Palm Beach, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The pension plan, compensation and the employees.

    Cons

    I was placed in my current position due to a reorganization.

    Advice to Management

    Put people in positions that they are highly qualified for.


  6. "Hard work, great union benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Fort Lauderdale, FL
    Current Employee - Sales Consultant in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great benefits. Good pay. Good training.

    Cons

    Super high performance expectations. Micro managing. Willing to knock ya for any minor infraction.


  7. "Bilingual Sales representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Sales Representative in Miami, FL
    Current Employee - Bilingual Sales Representative in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    GREAT PAY and Extra $$ incentives as well as benefits

    Cons

    NO WORK ENVIRONMENT OR CULTURE , LOTS OF BOSSES not ENOUGH LEADERS. you feel like a number that can be replaced anyday

  8. Helpful (1)

    "Network Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Manager in Davie, FL
    Current Employee - Network Manager in Davie, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great job to grow a career

    Cons

    work life balance is very hard


  9. "Management wants to much"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wire Technician in West Palm Beach, FL
    Current Employee - Wire Technician in West Palm Beach, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good pay
    Good benefits
    Thats about it

    Cons

    Bad management
    Metrics to meet ridiculous


  10. "Good company, good benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Miami, FL
    Current Employee - AT&T Wire Technician in Miami, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good benefits, good salary, great environment

    Cons

    Hard to get pomoted internally.

    Advice to Management

    Good managers team.


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