AT&T Reviews in Milwaukee, WI | Glassdoor

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AT&T Milwaukee Reviews

Updated January 2, 2018
53 reviews

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Milwaukee, WI

3.2
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
21 Ratings

53 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Network Process and Quality Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Network Process and Quality Manager/MSOC Coach - Wisconsin in Milwaukee, WI
    Former Employee - Network Process and Quality Manager/MSOC Coach - Wisconsin in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Excellent benefits, lots of job opportunities once you are in the company, most supervisors are good to work for/with, good pay, exciting to work with new technologies

    Cons

    lots of politics involved when trying to advance, difficult to get into the company without knowing someone, such a large company that everything takes a long time, sometimes feel like a number


  2. Helpful (1)

    "Cast us out like yesterday's news"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Systems Engineer in Milwaukee, WI
    Former Employee - Senior Systems Engineer in Milwaukee, WI
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Excellent pay and working conditions

    Cons

    They threw out many years of experience like day-old trash because they think people over 40 aren't useful anymore.

    Advice to Management

    You get what you pay for

  3. "Good pay - Head shaking decision making"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Network Services in Milwaukee, WI
    Current Employee - Manager Network Services in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Really good pay and benefits. In fact the pay and benefits are so good finding another employer to match may be difficult.

    Cons

    Crippling policies and red tape. Constant restrictions put in place to achieve unimportant results which only cause personnel to waste time searching for a work around. Get out of this business why you still can.

    Advice to Management

    There is only one goal. Provide quality service to our customers. All this talk about doing it for cheap is only costing brand reputation and customer loyalty.


  4. "AT&T salary review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Milwaukee, WI
    Current Employee - Associate Director in Milwaukee, WI
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T cares about you from a education and knowledge perspective. They want their employees to be current on technology and skills.

    Cons

    AT&T cares about you until they dont. Surplus situations can be expected every 4Q due to bad financial planning. Any employees outside major hubs can expect to be let go by 2020.

    Advice to Management

    Better financial planning would avoid work slowdown and employee surplus situations in 4Q.


  5. "The good and the bad...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative II in Milwaukee, WI
    Current Employee - Technical Support Representative II in Milwaukee, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The best part about working for AT&T is they provide great benefits such as dental, health insurance and 401K matching.

    Cons

    Work life balance non existent. Schedules changes from week to week and different start times daily.


  6. "Uverse Technical Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Support Representative II in Milwaukee, WI
    Current Employee - Technical Support Representative II in Milwaukee, WI
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good wage and benefits like medical and 401k.

    Cons

    Not many advancement opportunities. Varying shifts

    Advice to Management

    None


  7. "Career longevity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Manager in Milwaukee, WI
    Current Employee - Finance Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T is actively engaged in ensuring its employees are equipped and trained to know their jobs, and be active in the community. They are known for hiring from within in order fill leadership positions with a diverse group of people. A really good company to work for and grow with.

    Cons

    The current vision is to retool the workforce by 2020. This is unknown territory of how the company will look across the country, where the jobs will be located, etc.

    Advice to Management

    Hire people who you don't know. This will prevent having a team of people who are scared to be critical of your decisions. Good leaders like to have and follow constructive criticism.

  8. "Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Milwaukee, WI
    Current Employee - Anonymous Employee in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Work life balance in this position is a plus

    Cons

    Compensation is not as lucrative as our competitors


  9. "na"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Milwaukee, WI
    Former Employee - Area Manager in Milwaukee, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    salary, benefits, great teams, opportunities

    Cons

    many hours, competition, little recognition

    Advice to Management

    na


  10. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - ATT Customer Service Representative in Milwaukee, WI
    Current Employee - ATT Customer Service Representative in Milwaukee, WI
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Good benefits on cellular and satellite and phone and internet

    Cons

    Health Insurance had gone down higher premiums higher deductibles and lower coverage percentages


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