AT&T Reviews in Nashville, TN | Glassdoor

AT&T Nashville Reviews

Updated July 23, 2018
45 reviews

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Nashville, TN

2.6
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
20 Ratings

45 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 894 reviews)

  • "There is a proper work life balance" (in 506 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1091 reviews)

  • "No work/life balance because work schedule changes daily" (in 313 reviews)

More Pros and Cons

  1. "Prvilaged To Be An Employee Of This Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Nashville, TN
    Current Employee - Sales Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    If you are searching for a company with excellent pay and benefits, room and opportunity for growth, in a fast paced, and diversified environment, this is the company for you! AT&T does not stop with growing and educating its employees though, this company carries that practice into the very communities it serves. The many employee engagement groups within the organization provide outreach and support within the communities we serve.

    I am proud to work for a company that not only allows me the opportunity to volunteer all over the country, but actually encourages it!

    Cons

    For the hardworking, goal-driven employee there really are no downsides


  2. "Getting worse, not better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Operations Manager in Nashville, TN
    Current Employee - Network Operations Manager in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good benefits, discounts on services, good pay.

    Cons

    Constantly shifting focus keeps people off-kilter, goal setting boarders on unrealistic, with threats of termination of goals are not met. This leads to unethical behavior from those desperate to keep their jobs, which makes goals look attainable. Leadership then sets new "stretch goals" and the cycle begins anew.

    Advice to Management

    As a manager for this company, I can say that the Network Manager/1st level managers are consistently asked to perform multiple tasks, with little or no support. At one point in my 15+ years here, I was proud to say who I worked for. Now, I wont fo fo the grocery wearing anything bearing the at&t logo.

  3. "No loyalty"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Loyalty Specialist in Nashville, TN
    Former Employee - Customer Loyalty Specialist in Nashville, TN

    I worked at AT&T full-time (Less than a year)

    Pros

    Pay, Pay, Pay, Pay, Pay

    Cons

    Downsizing, in training you are taught but on the floor its different.


  4. "tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Nashville, TN
    Current Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time

    Pros

    There is a few small pros but not many

    Cons

    Everything about this company is bad


  5. "Very Narrow Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mobility, Entertainment, and Small Business Consultant in Nashville, TN
    Former Employee - Mobility, Entertainment, and Small Business Consultant in Nashville, TN
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great work enviornment, very attractive stores

    Cons

    Small room for growth, inferior pay structure


  6. "Good and Bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Nashville, TN
    Former Employee - Management in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great sense of security as for as the company goes but the sense of security for the employee is not there.

    Cons

    The company, which once cared about their employees, no longer does (in the eyes of the employees). So much for Employee Loyalty

    Advice to Management

    Do what is best for your team.


  7. "AT&T is an Awesome PLACE to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staffing Manager in Nashville, TN
    Current Employee - Staffing Manager in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Mobility, training offered, quality of working environment, empowerment, working from virtual locations and new technology offered by our company the environment is ever learning

    Cons

    There aren't many cons with working for AT&T, I personally love my job and the current atmosphere but I can say that Some leadership jobs are only in Texas but not all

    Advice to Management

    Continue to mentor your employees

  8. "It was a living"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Nashville, TN
    Former Employee - Anonymous Employee in Nashville, TN
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    It allowed me to support my family getting by ok; barely middle class. AT&T embraces diversityin the work environment, benefits used to be very good, now they are only fair. Thanks to the labor union Communication Workers of America for fighting to keep the workplace fair. Co-workers are very close like family.

    Cons

    Very rigid environment, not unlike parochial school. Micromanagement was intense. Follow the rules give them what they want whether it makes sense or not and you can hold on to your job until the next lay-off.

    Advice to Management

    Employee lives matter.


  9. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Nashville, TN
    Former Employee - Sales Representative in Nashville, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Good Pay
    Good PTO
    Team like atmosphere.
    Goals and quotas were obtainable and the managers were great and helped coach you along the way

    Cons

    your work life balance is not the best. Retail hours are ok, however you do sometimes work 6 days a week to keep up with customer needs

    Advice to Management

    Keep coaching employees to do the best they can do, one on ones, weekly meeting and making sure the work environment stays very team like. It does help sales


  10. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Management in Nashville, TN
    Former Employee - Retail Management in Nashville, TN
    Recommends

    I worked at AT&T full-time (More than 3 years)

    Pros

    Lots of responsibility, lead large teams, high energy environment, new challenges every day

    Cons

    Underpaid, lack of career path for retail individuals to get outside of retail, many folks outside retail environment don't view retail experience as huge plus.

    Advice to Management

    Provide RSMs with opportunities outside retail and help bridge the gap between retail/non-retail.


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