AT&T Reviews in New York City, NY | Glassdoor

AT&T New York City Reviews

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Found 736 reviews

3.4
StarStarStarStarStar
Rating TrendsRating Trends
64%
Recommend to a Friend
59%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
344 Ratings
Pros
Cons
More Pros and Cons
  1. "Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Manager in Basking Ridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Dynamic, progressive environment, great benefits, knowledge sharing

    Cons

    Huge company, too many employees, many locations

    Advice to Management

    Keep up the good work!

  2. "Average"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Intern I in Middletown, NJ
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T for more than a year

    Pros

    Very relaxed atmosphere and work life balance. Other interns were very nice and my project team was very accommodating. Several activities were planned for interns such as volunteer opportunities and a NY trip.

    Cons

    Lots of old people. I didn't feel compelled to work hard and it was a lot of self-learning as compared to mentorship.

  3. "Scary place to work right now"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Business Manager in Middletown, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Very cool technology and projects

    Cons

    No job security whatsoever. Rolling layoffs. People that remain are ridiculously overworked.

    Advice to Management

    Balance the spreadsheet and payoff some of the debt by personally participating in the cuts. Taking millions in pay increases and bonuses while cutting tens of thousands of jobs doesn't sit well with frontline employees.

  4. Helpful (1)

    "Cutting it's way to prosperity... ...or not..."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Middle Management in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Not sure there are many left

    Cons

    Constant cuts to an already slim and extremely productive workforce that has been continually cut for 20 years. Awful morale. Last year's "tax cut bonus" announced by POTUS appeared to have come from raise pools, replacing annual review increases. Speed and lowest cost are king, quality is an afterthought, a bit of balance would be nice.

    Advice to Management

    Stop buying external businesses you can't pay for that can't support themselves.

  5. "Constant Change"

    StarStarStarStarStar
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    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Lead in Bedminster, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    the people, the products, the brand

    Cons

    industry is competitive and reorganizations and surplus' never stop!

    Advice to Management

    location of employees should not matter

  6. "Don't be a Contractor"

    StarStarStarStarStar
      Former Employee - Network Engineer in Middletown, NJ
      Doesn't Recommend
      Positive Outlook
      No opinion of CEO

      I worked at AT&T for more than 6 years

      Pros

      Excellent exposure to new technologies. Had a lot of independence. You get to work with a lot of smart people. Lectures by Nobel prize winners. Decent pay.

      Cons

      Contractors get blamed from the mistakes of employees and can be terminated for no cause. No benefits or vacations. AT&T employees were arrested by US Department of Justice in 2016 for non-compliance for security rules.

      Advice to Management

      Stop ruling by fear. People get paranoia about job loss and do not follow industry best practices nor internal AT&T policies and hurt profitability. Decommission old operating systems and networks. Remember you have US government national security contracts. There are strict rules for non-compliance . I am not going to Federal prison for your mistakes.

    • "Great place for a visit"

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      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Product Marketing in New York, NY
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at AT&T full-time for more than 6 years

      Pros

      Fantastic benefits, company is stable, once you are in you can get by with minimal effort (if that is what you are looking for)

      Cons

      Political nightmare, everyone works in silos and primarily focus just on their own needs, very weak sales force with a shockingly low level of knowledge about mobile technology. Middle management will not let you call the emperor naked; if you discuss areas that need to be improved it is often turned back on you as being negative.

      Advice to Management

      Need wholesale change to majority of the sales force so you have people that understand the solutions you sell. Things only happen in Dallas, if you don't work there you are treated as an outsider.

    • "Great place to work"

      StarStarStarStarStar
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      • Culture & Values
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      • Compensation and Benefits
      • Senior Management
      Current Employee - Principal Production Support in Middletown, NJ
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at AT&T full-time for more than 20 years

      Pros

      Great work life balance and flexible hours

      Cons

      Not all teammates are hardworking and they get away with doing less job

    • "Enterprise Account Executive (PCG)"

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      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Enterprise Account Executive in New York, NY
      Doesn't Recommend
      Neutral Outlook
      Approves of CEO

      I worked at AT&T full-time for more than 6 years

      Pros

      Good spring board for other employers and careers in sales.

      Cons

      Low pay relative to “tech” market, lack of internal resources, etc. Too much middle management. Non existent culture.

      Advice to Management

      There’s a lot to fix.

    • "Great company"

      StarStarStarStarStar
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      • Culture & Values
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      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Consultant in Brooklyn, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at AT&T full-time for more than 2 years

      Pros

      The pay is good hourly but if you can sell then the commission is awesome

      Cons

      Commission has a cap and you’re limited on what you can make commission off of

    Found 736 reviews