AT&T Reviews in New York City, NY | Glassdoor

AT&T New York City Reviews

Updated January 15, 2019
729 reviews

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New York City, NY Area

3.5
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
342 Ratings

729 Employee Reviews

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Pros
  • "The pay and benefits are really amazing" (in 947 reviews)

  • "Good work/life balance as timelines are realistic" (in 548 reviews)

Cons
More Pros and Cons

  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Basking Ridge, NJ
    Former Employee - Senior Manager in Basking Ridge, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Dynamic, progressive environment, great benefits, knowledge sharing

    Cons

    Huge company, too many employees, many locations

    Advice to Management

    Keep up the good work!


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Former Employee - Retail Sales Consultant in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    The pay is good hourly but if you can sell then the commission is awesome

    Cons

    Commission has a cap and you’re limited on what you can make commission off of

  3. Helpful (1)

    "Was a good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Project Manager in Dayton, NJ
    Former Employee - Senior Technical Project Manager in Dayton, NJ
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Some positions offered good work/life balance and opportunity to telecommute.

    Cons

    Under constant threat of lay-off. Lucky you have a job mentality. Every project comes in as an expedite. Escalating constantly to the point it doesn’t mean anything because everything is escalated.

    Advice to Management

    Promote area managers from within the organization so they can actually support their subordinates and understand the complexities of various projects.


  4. "Good but taxing Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Massapequa, NY
    Former Employee - Retail Sales Consultant in Massapequa, NY
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great pay and commission if but hard to make real money

    Cons

    Management and Upper Management need better training to how to handle multiple situations

    Advice to Management

    Learn and make an effort to connect with your team on a personal level


  5. Helpful (1)

    "Great Place to Retire"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional-Applications Developer in Middletown, NJ
    Former Employee - Professional-Applications Developer in Middletown, NJ
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Work from home, laid-back, slow paced development cycle.
    Overall nice people to work with, great experience getting to know everyone across the country.

    Cons

    Nepotism, Favoritism, Low-Salary, you don't acquire good industry-wide skills unless you're on one of those really rare high-visibility projects that only get assigned to HQ people in Dallas.
    Culture used to be positive and laid-back. Going downhill with all the lay-offs, rumors and large contracting sector.

    Advice to Management

    Start valuing your employees, promoting them and rewarding them, rather than treating them like its a privilege to be there. It's really not. So many better places to work for.


  6. "Senior-Data Analysis"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior-Data Analysis in Middletown, NJ
    Former Employee - Senior-Data Analysis in Middletown, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Big Fortune top 100 company with lots of legacy!

    Cons

    Job security is constant worry due to frequent reorgs.

    Advice to Management

    Provide some sense of stability while encouraging the performance.


  7. "great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSC in New Brunswick, NJ
    Current Employee - RSC in New Brunswick, NJ
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    great hourly pay , and an ok commision structre

    Cons

    to many sales metrics and not enough bonuses

    Advice to Management

    learn how to help more around the systems

  8. "Good place to intern - Learn alot and get paid well."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Intern I in Middletown, NJ
    Former Intern - Technical Intern I in Middletown, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T as an intern (Less than a year)

    Pros

    Pay's very well for the area. People are very nice and always looking to help you learn and network. Great work life balance, you are capped at 40 hours a week as an intern. Generous with paid time off. Set your own hours, with approval from your manager.

    Cons

    Sometimes you might be idle with nothing to do if you are stuck waiting on other people, depends on what group you are in.


  9. "Associate Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, NJ
    Former Employee - Anonymous Employee in Middletown, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good people, decent pay, good benefits

    Cons

    Poor management, treat employees poorly, greedy, constantly doing lay offs

    Advice to Management

    Get your act together, you let good people leave and keep the bad workers


  10. "A Sinking Ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Bedminster, NJ
    Current Employee - Senior Systems Engineer in Bedminster, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Pay is generally good. Benefits are good, though the 401k match could be better.

    Cons

    Management has an anti-telecommuting bias, strange for a company that used to tout the concept.

    Constant reorgs, often done arbitrarily and sometimes reversed a year later.

    Multiple layoffs per year, with no end in sight

    A constantly changing long term strategy; one year its a telecom company, the next year its a software company, now its an entertainment company. Reacting to changing environments is admirable, but when your 5 year plan changes annually, it seems like someone isn't planning properly.

    Advice to Management

    Senior management seems to have forgotten that its employees are what made the company great, and, instead, seem to have become complete slaves to Wall Street. The short term fixes are going to create long term issues.


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