AT&T Reviews in New York City, NY | Glassdoor

AT&T New York City Reviews

Updated July 23, 2017
606 reviews

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New York City, NY Area

3.5
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
275 Ratings

606 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 936 reviews)

  • No Work Life Balance you'll trade time for (in 266 reviews)

More Pros and Cons

  1. Helpful (154)

    "My time at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A5 Manager PM/PIM (Acting B-band) in Bridgewater, NJ
    Former Employee - A5 Manager PM/PIM (Acting B-band) in Bridgewater, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    This was one of the most satisfying jobs I have ever had. It provided challenges and rewards unlike any other. There was a balance between work, community and family that allowed for location, remote and virtual workspace give a sense of accomplishment and truly made me feel as if I was making a difference. The culture and values of the company made me more socially aware and active. To this day I still involve myself is community affairs and helping people in need.

    Cons

    There were no real "cons" to the job. I was part of a FMP, otherwise given the choice I would still be working for the company to this day.

    Advice to Management

    Consider previous employees separated by factors or reasons beyond there control for future positions that become available in the new AT&T. Some of us would love to go back to work for the company.

    AT&T Response

    Jul 24, 2017 – Talent Acquisition Manager

    Thank you for your feedback and acknowledging the things we do well. We truly care for our employees and try to provide a good work-life balance through the benefits and vacation time we offer. We... More


  2. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Lots of training and resources available to learn

    Cons

    lots of downsizing right now in their sales organizations

    Advice to Management

    it's hard to know if the company is going to stay in the solution selling business, looks like we are becoming a content provider and originator

  3. "Retail Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in New York, NY
    Former Employee - Retail Store Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    A great place to work and excel. Excellent incentives and benefits

    Cons

    More creativity should be encouraged


  4. "AT&T Employment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Operations Manager in Poughkeepsie, NY
    Current Employee - Service Operations Manager in Poughkeepsie, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    AT&T is a great place to work. Great benefits and health care

    Cons

    AT&T is currently having resource actions

    Advice to Management

    take care of employees who are nearing retirement age


  5. Helpful (1)

    "AT&T was my life story"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at AT&T full-time (More than 10 years)

    Pros

    Very good people, I mean coworkers.

    Cons

    Demanding and long hours sometimes.


  6. Helpful (2)

    "Rsc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Mobility RSC in Freehold, NJ
    Current Employee - Mobility RSC in Freehold, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Decent perks but have continuously gotten worse and worse year over year

    Cons

    High pressure, unrealistic expectations and decreasing pay. Company is shifting focus and cares less and less about hard working employees that helped build the company


  7. Helpful (1)

    "Project Manager - great learning experience but HIGHLY dependent on your manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Project Manager in Bedminster, NJ
    Current Contractor - Project Manager in Bedminster, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than 3 years)

    Pros

    Lots of visibility to the beginning phases of projects and seeing the different teams (planning on front and back end) work to start jobs. If you are a Project Manager, there are lots of eyes on you and your progress so if you do well, you will quickly make a name for yourself. If you are apart of a good team that works together, you will have a great time! I learned quite a bit and became a better Project Manager working under my boss.

    Cons

    HEAVY focus on metrics and data. There are so many different ways to hold you accountable that your head will spin. You must have very good time and organizational management skills to survive.

    Work/life balance can be tough. You are under strict deadlines for many things and when work is busy, you will find yourself work long hours - even weekends depending on how backlogged you are.

    Company seems to do lots of layoffs - didn't really affect my team but others in different departments were always on edge about being the next to go

    Very easy to feel like a cog in the wheel and replaceable.

    Advice to Management

    Make sure everyone works as a team. Build a cohesive unit and try to keep morale high. Never neglect training to make your staff excel and be better.

  8. "scrum master"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in Middletown, NJ
    Current Employee - Scrum Master in Middletown, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good working environment; can work remotely or onsite.

    Cons

    No rewards or raise for hard work


  9. "AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great people, opportunity and challenging work.

    Cons

    Constant change, significant leadership hierarchy, limited input from field to influence improvements.

    Advice to Management

    reduce executive incentives and constantly expecting more with less.


  10. "Systems admin"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bedminster, NJ
    Former Employee - Anonymous Employee in Bedminster, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    At&t has lots of opportunities once you get through the front door. Salary treatment is fair and at this time lots of room for training. That will be the company's big push to move to cutting edge technologys room to work with other teams to get more skills.

    Cons

    Some of the down sides of At&t would be the constant down sizing and shifting of jobs and rolls. Upper management changes about ever 2 + years so the direction of the business changes.

    Advice to Management

    Mangagement, let your team members work the job. Stop with the micro management. Trust that the team can do the job that they where training to do.


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