AT&T Reviews in New York City, NY | Glassdoor

AT&T New York City Reviews

Updated July 19, 2018
697 reviews

Filter

Filter

New York City, NY Area

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
327 Ratings

697 Employee Reviews

Sort: PopularRatingDate

Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Retiree"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in New Brunswick, NJ
    Former Employee - Project Manager in New Brunswick, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Steady work and great benefits

    Cons

    Alot of outsourcing and layoffs

    Advice to Management

    Retrain employees instead of bringing in mew


  2. "Senior Project Program Manager"

    StarStarStarStarStar
    Current Employee - Senior Project/Program Manager in New York, NY
    Current Employee - Senior Project/Program Manager in New York, NY

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Competitive Salary
    Good Maternity Leave
    Decent Benefits

    Cons

    Lots of Red Tape
    Little to No Communication
    Impersonal

  3. "Be ready for changes over and over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in New York, NY
    Current Employee - Retail Sales Consultant in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good company to grow and comes with good benefits.

    Cons

    Heavy on demanding on sales

    Advice to Management

    Personalize with your employees and don't focus too much on getting sales. Be creative on how to motivate your team and not just pressure.


  4. "Terrible Pension Plan for 30 yrs service 1973-2003"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Security Officer - Site Supervisor in Bridgewater, NJ
    Former Employee - Security Officer - Site Supervisor in Bridgewater, NJ
    Doesn't Recommend

    I worked at AT&T full-time (More than 10 years)

    Pros

    Thought it was a good place to work with benefits, medical, dental, etc

    Cons

    On a cruise with my family (Oct 2003) I was informed by telephone that I no longer have a job, my last day would be Dec 31, 2003. Of course I was shocked to receive a call like this while on a ship & then went back to work after vacation, got a call from my boss who said she would be coming to NJ to debrief me on my security clearance, etc. She came and walked me out of the building that same day she came to NJ in Oct or maybe it was the beginning of Nov 2003. No one knew what happened to me, I just disappeared!!!!!! Hell of a way to treat an employee with 30 yrs service in my opinion, I felt like a criminal. To top it off, I get $14,440 a yr, $8,800 take home. I was non mgmt for 25 yrs and mgmt for 5, I don't know how it's possible to receive a pension of that amount after so many yrs of service. I question it long ago and was told that's what I get........I still believe something is really wrong!!!!!! Yes, I have hard feeling over how my retirement was handled even to this day.

    Advice to Management

    Handle retirement in a more humane way than just walking an employee out like that without prior notice, I thought I had until the end of the year (Dec 31, 2003)!!!!!!


  5. "Great overall employer!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior - Network Support in Paramus, NJ
    Current Employee - Senior - Network Support in Paramus, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    50% off phone service
    50% off accessories
    Decent benefits

    Cons

    Not enough focus on career advancement
    Large companies usually equal a lot of red tape


  6. Helpful (2)

    "senior client service project/program manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in New York, NY
    Current Employee - Senior Project Manager in New York, NY
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    good pay and benefits some flexible work hours

    Cons

    work lots of hours, weekends nights some 24x7

    Advice to Management

    Stop outsourcing US jobs its degrading the service to the clients in a big way. The little money saved will be reflected in client satisfaction.


  7. Helpful (2)

    "Cloud Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Principal Engineer in New Brunswick, NJ
    Former Employee - Principal Engineer in New Brunswick, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great coworkers, pro learning environment, nice benefits, remote work

    Cons

    Company always laying off and outsourcing to India

    Advice to Management

    Focus more on long term success and create a work force to support it. The multiple layoffs every year create unnecessary stress and let's your best talent look for better opportunities.

    AT&T Response

    Jul 9, 2018 – Talent Operations Manager

    Thank you for taking the time to provide feedback. We pride ourselves on providing a work environment that engages our people to think differently. We truly care for our employees, please know your... More

  8. "Technical Project Manager"

    StarStarStarStarStar
    Former Employee - IT Project Manager in Bedminster, NJ
    Former Employee - IT Project Manager in Bedminster, NJ
    Doesn't Recommend
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    none come to mind ever

    Cons

    Age discrimination, age discrimination, age discrimination

    Advice to Management

    VALUE ALL EMPLOYEES AND EXPERIENCE


  9. "Senior Software Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Middletown, NJ
    Former Employee - Anonymous Employee in Middletown, NJ
    Doesn't Recommend
    Negative Outlook

    I worked at AT&T full-time (More than a year)

    Pros

    Big Name, was closer to home. Thought of learning new technology.

    Cons

    Corrupt Management: create fictitious jobs, hire unskilled workers from contractors, and all the chain makes money on it. there will be three contractors lined up, who make cut on the hourly rate, Asking employees to teach unskilled workers who are hired as contractor.

    Advice to Management

    Management need to look at the corruption between wages paid to the contractor and what is billed and how many people make money of it.


  10. "good"

    StarStarStarStarStar
    Current Employee - Sales Representative in Long Island City, NY
    Current Employee - Sales Representative in Long Island City, NY

    I have been working at AT&T full-time (More than 3 years)

    Pros

    treat well while in their

    Cons

    work on weekends is not great

    Advice to Management

    all good


Showing 697 of 18,485 reviews
Reset Filters