AT&T Reviews in New York City, NY | Glassdoor

AT&T New York City Reviews

Updated April 17, 2018
681 reviews

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New York City, NY Area

3.5
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
317 Ratings

681 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1068 reviews)

  • very long hours; no work-life balance (in 308 reviews)

More Pros and Cons

  1. "Senior Solutions Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Anonymous Contractor in Middletown, NJ
    Former Contractor - Anonymous Contractor in Middletown, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than 10 years)

    Pros

    Flexible work arrangements, highly supportive colleagues, decent work/life balance.

    Cons

    There are still some in Senior Management who believe that an employee needs to be in Texas to advance his or her career

    Advice to Management

    Technology is what made AT&T great. More focus and investment into core technology to deliver services better faster and cheaper than anyone else will lead to continued long term success. Investing in content is a gamble.


  2. "Technical Intern at AT&T Labs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Technical Intern in Middletown, NJ
    Former Intern - Technical Intern in Middletown, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T as an intern (Less than a year)

    Pros

    Projects were allocated based on prior knowledge and interests. Good leadership and team environment.

    Cons

    Too much time spent for on-boarding and corporate meetings.

  3. "A great company that continue re-invent itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middletown, NJ
    Current Employee - Anonymous Employee in Middletown, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Besides great total compensation package (salary, bonus, benefits) it has a culture of continuously re-inventing itself. So you never stop being amazed by new ideas, new approaches, new technologies, new directions, new businesses, etc.

    It is an value (or principle) based up-right corporate citizen to local and global communities that strive to do the right things to everyone.

    In short, you get rewarded for doing right in the company.

    Cons

    Being a business means the need to meet financial goals periodically there are pains to rank-and-file in form of layoff, even with the most humane way to handle that with a generous package.

    Advice to Management

    We have a great executive team and senior management team, with a committed frontline community. The challenge is to refine our upper and middle management to translate the visions and directions without distortion collectively the company achieve what it set out to accomplish.


  4. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freelance Writer in New York, NY
    Former Employee - Freelance Writer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T part-time (Less than a year)

    Pros

    Work from home and pays promptly.

    Cons

    None but management often sent crossed signals.

    Advice to Management

    None


  5. "Provisioning Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Provisioning Specialist in Edison, NJ
    Former Employee - Provisioning Specialist in Edison, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Good benefits, good pay, great people to work with.

    Cons

    Was a term employee, all were let go to save money for acquisitions. This is actually what we were told. Customer service moved overseas.

    Advice to Management

    Do better by your hard-working loyal employees.


  6. "ARSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    The Compensation and benefits are excellent

    Cons

    The hours needed to be productive are extensive

    Advice to Management

    Better home-work balance


  7. "sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    flexible hours busy stores and good customer relations to build from

    Cons

    commission keep getting cut every year

    Advice to Management

    none

  8. "IT consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middletown, NJ
    Current Employee - Anonymous Employee in Middletown, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Nice and pleasant working environment

    Cons

    big company and less dynamic


  9. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in New York, NY
    Former Employee - National Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at AT&T (More than a year)

    Pros

    Good pay plan - salary and commissions.

    Cons

    Micro-Management - Senior Management is clueless.


  10. "Good company to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Growing opportunities.
    Good salary to start and continue working on the company.
    Pay incentives.
    Employee’s recognition.
    Paid Time off.
    Benefits

    Cons

    Personal and Work Life time balance
    Politics on management hiring.
    Policy on paid time off
    Schedule
    No holidays.
    No weekends


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