AT&T Reviews in New York, NY | Glassdoor

AT&T New York Reviews

Updated April 27, 2018
218 reviews

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New York, NY

3.2
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
101 Ratings

218 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1081 reviews)

  • very long hours; no work-life balance (in 312 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    SO many benefits and opportunities

    Cons

    doesn't have a good 401k plan.

    Advice to Management

    get better 401k plans


  2. "Changed so much over the years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in New York, NY
    Current Employee - Retail Sales Associate in New York, NY
    Doesn't Recommend
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great Incentives, the longer you work for the company the better your schedule is

    Cons

    sometimes goals are unrealistic, your schedule can be changed because of needs of the business,

    Advice to Management

    realize that not every employee is willing to lie to customers to make sure you don't get put in a cap

  3. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Freelance Writer in New York, NY
    Former Employee - Freelance Writer in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T part-time (Less than a year)

    Pros

    Work from home and pays promptly.

    Cons

    None but management often sent crossed signals.

    Advice to Management

    None


  4. "ARSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    The Compensation and benefits are excellent

    Cons

    The hours needed to be productive are extensive

    Advice to Management

    Better home-work balance


  5. "RUN AWAY !!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in New York, NY
    Current Employee - Retail Sales Consultant in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    1. Good hourly rate.
    2. Time to time incentives for selling certain products or services.
    3. You can possibly get a good manager, but that’s EXTREMELY rare.

    Cons

    Where to begin...

    1. Horrible commission. High goals, very low payout.
    2. 0 work/life balance.
    3. If you get sick or there’s a family emergency, you get penalized for it.
    4. No job security whatsoever, management is constantly trying to get rid of people. Area managers are by far the worst.
    5. If you enjoy being spoken down to by management then this is the place for you !!
    6. You’re nothing but a number.
    7. Customers are thee absolute worst.
    8. Fire you if you under perform, investigate you if you over perform.
    9. Scheduling is based off of seniority which isn’t fair anymore seeing as how the company doesn’t hire full time anymore and part timers don’t go by seniority.
    10. This company is extremely unethical.
    11. You will become highly stressed, deal with extreme anxiety and practically lose your mind working here. I’m trying to get out because this place isn’t a positive environment.
    12. AT&T is not physically, emotionally or mentally safe !!!

    Advice to Management

    Treat your employees like humans and not numbers that you can just replace. Stop threatening to fire us. Stop talking down on us. Actually pay us for the billions of dollars we put in your pockets every year. Realize we have lives outside the company, allow us to have one and you’d be surprised how much better we perform at work.


  6. "sales rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in New York, NY
    Current Employee - Sales Representative in New York, NY
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    flexible hours busy stores and good customer relations to build from

    Cons

    commission keep getting cut every year

    Advice to Management

    none


  7. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in New York, NY
    Former Employee - National Account Manager in New York, NY
    Doesn't Recommend
    Negative Outlook

    I worked at AT&T (More than a year)

    Pros

    Good pay plan - salary and commissions.

    Cons

    Micro-Management - Senior Management is clueless.

  8. "Good company to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Growing opportunities.
    Good salary to start and continue working on the company.
    Pay incentives.
    Employee’s recognition.
    Paid Time off.
    Benefits

    Cons

    Personal and Work Life time balance
    Politics on management hiring.
    Policy on paid time off
    Schedule
    No holidays.
    No weekends


  9. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Tuition reimbursement, discounts, vacation, on the job training, good people, longevity if you work hard.

    Cons

    Be able to handle a fast paced changing environment which isn't bad but if you are not open to change then need not apply.


  10. "Client solutions executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Solutions Executive in New York, NY
    Current Employee - Client Solutions Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Decent pay, company moving in the right direction.

    Cons

    Increased responsibility out of scope for position due to consolidation.

    Advice to Management

    Continue to work with employees as a cohesive team.


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