AT&T Reviews in New York, NY | Glassdoor

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AT&T New York Reviews

Updated February 22, 2018
211 reviews

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New York, NY

3.3
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
95 Ratings

211 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Great place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in New York, NY
    Former Employee - Retail Sales Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    SO many benefits and opportunities

    Cons

    doesn't have a good 401k plan.

    Advice to Management

    get better 401k plans


  2. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Tuition reimbursement, discounts, vacation, on the job training, good people, longevity if you work hard.

    Cons

    Be able to handle a fast paced changing environment which isn't bad but if you are not open to change then need not apply.

  3. "Client solutions executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Solutions Executive in New York, NY
    Current Employee - Client Solutions Executive in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Decent pay, company moving in the right direction.

    Cons

    Increased responsibility out of scope for position due to consolidation.

    Advice to Management

    Continue to work with employees as a cohesive team.


  4. "Constant Reorganization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in New York, NY
    Former Employee - Senior Manager in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Very high pay scale, great benefits, and strong corporate values from the senior team.

    Cons

    Very little job security as they have gone through multiple reorgs each year for the past 4 years. Also everything is decision-by-committee which makes it impossible to get things done. And there is no career path for anyone who doesn't live in LA or Dallas.

    Advice to Management

    Give your employees more autonomy and help them feel more secure in their roles


  5. "Good Salary, working condition not so great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CSE in New York, NY
    Current Employee - CSE in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Salary, freedom, vacations, commissions, great people

    Cons

    No help, systems horrible, management out if touch

    Advice to Management

    Wake up, sink is going down fast.


  6. Helpful (1)

    "Great Company if you can keep the job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Quality M&P Process in New York, NY
    Current Employee - Manager Quality M&P Process in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    - Medical is better than most. Dental is great. 401k match to 6%
    - Plenty of learning. Depending what you do the vacation time is flexible.
    28 PTO Days after 15 years. start was 18 I believe
    - yearly bonus , Being a top performer gets you a larger bonus.
    - Cell, internet, and DTV and UVERSE discounts.
    18 years I have had 5 TERRIBLE BOSSES, 1 OK boss, 2 Good Bosses, and 1 EXCELLENT BOSS. Brought me to the next level and made me a MUCH better employee. Not sure if this last entry was a pro or con.
    VO is allowed in some ORGs others it is not.

    Cons

    - Training, top performer, awards, mean nothing. If it your time to go it is your time.
    Posting internal gets you almost no interviews unless you know someone.. I dont care if you have a rocket science degree. it wont help unless the hiring manager doesnt have a predetermined candidate or HR steps in if you are on surplus notification. Surplus happens about every quarter and in large numbers.
    re-orgs are consistent. so you dont have an idea who you will end up working for. - be nice to everyone./. LOL / Automation and Outsourcing will take away almost all the lower level positions leaving you with a GROSSLY top heavy company

    Good work life balance for some.. others are worked to the bone. BUT work life balance or not you live in constant anxiety for fear of losing your job. And anyone is fair game to get chopped

    Advice to Management

    - If your going to surplus at least look at who you surplus. not just wipe people out that are top performers. There is fat to be cut. but you are cutting a lot of good/great people. SAD. STOP outsourcing. Its decreasing the customer experience on top of taking away great workers.


  7. "Its an overall OK company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in New York, NY
    Former Employee - Retail Sales Consultant in New York, NY

    I worked at AT&T full-time (More than 5 years)

    Pros

    Decent hourly pay, union benefits for reps. 50% off bill

    Cons

    Micromanaging, all politics, no room for growth unless you know the right people.

  8. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in New York, NY
    Current Employee - Retail Sales Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    good pay
    commission structure is good
    medical insurance is also great

    Cons

    work life balance is not good
    pressure on sales by some managers

    Advice to Management

    point system development


  9. "Great depending on your manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retails Sales Consultant in New York, NY
    Current Employee - Retails Sales Consultant in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Learning techniques, sales incentives, flexible hours, lots of pto, great benefits, great vacation pay, and the fact that we still have a union.

    Cons

    Commission has been cut down, micromanaging, goals are too high, hard to make sales quota, coaching if goals are not met.

    Advice to Management

    Make the place a fun place to work


  10. "Lot of opportunity, but can coast by if you want"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Data Scientist in New York, NY
    Current Contractor - Data Scientist in New York, NY
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    So much room for an entrepreneurial employee to take advantage. People across the entire company will pick up the phone and talk to you if you ask.

    Cons

    A lot of disengaged employees punching the clock. Not great mentorship and the size of the company gets in the way of efficiency and intelligent use of data science tools. Easy place to go nowhere.

    Advice to Management

    Embrace failure and encourage risk taking


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