AT&T Reviews in Northbrook, IL | Glassdoor

AT&T Northbrook Reviews

4 reviews

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Northbrook, IL

4.4
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings

4 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Great company, especially for management jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Telecommunications Specialist in Northbrook, IL
    Former Employee - Telecommunications Specialist in Northbrook, IL
    Recommends
    Neutral Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits and friendly work environment

    Cons

    Very difficult to advance, especially from a craft position into management

    Advice to Management

    Learn from the best among you. There are many exceptional managers at AT&T.


  2. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center in Northbrook, IL
    Current Employee - Call Center in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (Less than a year)

    Pros

    Great benefits, work life balance, decent pay.

    Cons

    Things are disorganized, at times.

  3. Helpful (1)

    "This company will say anything to get you in the door."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technician in Northbrook, IL
    Former Employee - Technician in Northbrook, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Promotions, health benefits, corporate discounts, a hint of advancement - if you already have a bachelor's degree

    Cons

    limited training, no weekends off, 10-12 hour mandatory overtime work daily, was lied to and told it was an 8hr job, working in sub-zero and 80+ degree outdoor conditions, not flexible at all, company could care less about you or your home life, does not care about customer service, so many pissed off customers.

    Advice to Management

    Listen to your employees! You are overworking them for hardly any pay! How about not forcing out your employees with 15+ years at the company?


  4. "splicer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Technician in Northbrook, IL
    Former Contractor - Technician in Northbrook, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    excellent health insurance you pay minimal

    Cons

    Never be late, never be sick. The union does nothing for you but take your dues.


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