AT&T Reviews in Ohio | Glassdoor

AT&T Ohio Reviews

Updated October 6, 2018
250 reviews

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Ohio

3.1
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
145 Ratings

250 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1125 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 329 reviews)

More Pros and Cons

  1. "Pretty god coments and god company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member of Technical Staff in Columbus, OH
    Current Employee - Member of Technical Staff in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good Benefits and good pay

    Cons

    If you gonna do somethink do it Right .

    Advice to Management

    Im ready to do Everythnik


  2. Helpful (1)

    "Was once a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist-Network Planning Engineer in Dayton, OH
    Current Employee - Senior Specialist-Network Planning Engineer in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great salary. Good benefits.

    Cons

    Medical insurance deductibles are very high - $2750 for individual. Executives no longer care about their employees. Layoffs are happening every month. They have declared that 50% of the workforce will be eliminated by 2020.

    Advice to Management

    Reduce your outrageous pays. You are not worth millions.

  3. "Retention specialist independently working mukti task"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Columbus, OH
    Former Employee - Anonymous Employee in Columbus, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great pay great benefits loved it

    Cons

    No Cons great job great money

    Advice to Management

    None


  4. "Premises Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Premises Technician in Cleveland, OH
    Former Employee - AT&T Premises Technician in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    -Wont ever be fired thanks to Union

    Cons

    -Poor pay and advancement compared to other companies in industry
    -Very poor work/life balance
    -Lots of red tape when trying to do anything within company
    -Benefits are poor and expensive
    -Nothing is managed well since everything has its own unit and located across country (Scheduling done in MA, etc.)

    Advice to Management

    Treat your employees like people instead of a number that needs to be crushed so they are compliant.


  5. Helpful (1)

    "Not for the employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - U-Verse Premises Technician in Columbus, OH
    Former Employee - U-Verse Premises Technician in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Compensation was OK. Benefits were are along the line of industry standards.

    Cons

    Constantly being forced to work overtime, no real home life. Unrealistic expectations. Everything is your fault no matter what.

    Advice to Management

    All need to be on the same page when it comes to expectations.


  6. "Authorized Retailer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Authorized Retailer in Mount Vernon, OH
    Current Employee - Authorized Retailer in Mount Vernon, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Help customers learn new things about the phone they have or are interested in getting.

    Cons

    It can be slow on days


  7. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Premise Technician in Columbus, OH
    Former Employee - Premise Technician in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    OK pay, and vacation time

    Cons

    Lazy management, work life balance, company lies about policies, elements of weather.

    Advice to Management

    I have done Direc Tv since it came out when we were a separate company I loved it. BUT when AT&T took over I hate it. They direct managers to write you up for anything and every thing.There is no support at all, no communication. The company is greedy they want to work you like a dog. They change policies like every day without notice. HORRIBLE HORRIBLE experience. I felt miserable when I went to work not because the work because I could handle that, but because of the company especially that greedy CEO

  8. Helpful (1)

    "Good Pay for the Area"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Columbus, OH
    Current Employee - U-Verse Premises Technician in Columbus, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Union for non- management, good pay, and benefits.

    Cons

    Managment and Company babysit employees and make the job harder than it should be. ATT says they care about their employees and customers but they don't, they just care about money and shareholders.

    Advice to Management

    Train us, give us the tools and the work and we will make the customer happy. Stop shipping jobs overseas to underpaid and undertrained customer service representatives. When you have a good process don't change it every 3 months. If idling our vehicles cost so much money when it is hot or cold outside, then turn off your AC and heat in your offices. Work outside in 90 or 0 degrees and I bet you would like to be comfortable too.


  9. "Life at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in North Canton, OH
    Current Employee - Retail Sales Consultant in North Canton, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Get to sell honest and good products and services. Get paid pretty well.

    Cons

    Way too stressful for the type of job that it is.

    Advice to Management

    Always to any management, act like you’ve been in the seller’s shoes before, show a little compassion here and there.


  10. "Workers unfairly compensated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Cleveland, OH
    Current Employee - U-Verse Premises Technician in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Benefits, discounts, working alone, tools provided,

    Cons

    Pay, micromanagement at its finest


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