AT&T Reviews in Orlando, FL | Glassdoor

AT&T Orlando Reviews

To filter reviews, or .

Found 152 reviews

3.7
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
70%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
53 Ratings
Pros
Cons
More Pros and Cons
  1. Unique Opportunity

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wire Technician in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    The job is rewarding with great pay, benefits and the ability to meet the needs of customers with excellent service. Each day is a new adventure. You meet new customers, explore different cities, and challenge yourself everyday. You get to work on your own, but if needed, you've got reliable support in your group of peers and management team.

    Cons

    Everyday is different. Everyday is a new challenge. You will learn something new everyday, so don't expect to get the job figured out in the first few months.

    Advice to Management

    Communication will solve almost any problem.

  2. Great place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Manager Network Services in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 9 years

    Pros

    Great salary, good group of co-workers

    Cons

    It is a very high pressure results driven environment. Sometimes unrealistic objectives.

    Advice to Management

    Do time studies so that you can update your metrics so that you can get a better idea of what your techs are accomplishing.

  3. OK

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Representative in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than a year

    Pros

    Provided company phone for employees.

    Cons

    Pays the bills. Very numbers driven work environment.

  4. Good job over all.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wire Tech in Orlando, FL

    I have been working at AT&T full-time for more than 4 years

    Pros

    Pay is great. Guaranteed 40 hours a week.

    Cons

    Work-life balance not good for a family. Work lots of weekends and holidays.

  5. Integrated Solutions Consultant

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Integrated Solutions Consultant in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    You can make good money without a degree

    Cons

    Either network and do a good job so you can move up OR be a great at sales and maybe you can move up. Its not about quality its always quantity.

    Advice to Management

    there is absolutely nothing management will be able to do to change anything, its not in their power.

  6. AT&T has great benefits and competitive salary. AT&T has a high turnover rate.

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support Representative in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 6 years

    Pros

    Great benefits, competitive salary, Paid vacation

    Cons

    High turnover rate, company worries more about money than their employees

  7. Tech support

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Technical Support Representative in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Benefits, pay, tuition reimbursement ,

    Cons

    Growth , salary cap ,

  8. All is good at Att

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cable Repair Technician in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at AT&T full-time

    Pros

    Working outside, overtime pay, meeting new people

    Cons

    Micro management, bogus quotas, idling vehicle BS rules

    Advice to Management

    Trust your employees.

  9. Customer Support

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Great Benefits. Pay is higher for position than at other companies, there are growth opportunities

    Cons

    Can get mundane. Management isn’t the best. Constantly changing targets. Seniority based scheduling. New employee with work worst shifts and no opportunities to change. People been with the company under 5 years will mostly get the night shift and work every weekend and holiday.

  10. Store manager level 3

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Good teammates and opportunity for advancement

    Cons

    I worked for the company for 13 years. I was a summit winner and had zero write ups on my record. Developed one of my assistant managers and multiple sales reps into managers. After 13 years I had to approve the pay increase of my assistant manager who started as sales support. His pay was thousands of dollars above my pay after 13years and multiple promotions and rewards during my career. We were told by area managers...

    Show More
Found 152 reviews