AT&T Reviews in Orlando, FL | Glassdoor

AT&T Orlando Reviews

Updated October 12, 2018
89 reviews

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Orlando, FL AreaFull-timeCurrent Employees

3.9
StarStarStarStarStar
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
30 Ratings

89 Employee Reviews

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  1. "Unique Opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wire Technician in Orlando, FL
    Current Employee - Wire Technician in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The job is rewarding with great pay, benefits and the ability to meet the needs of customers with excellent service. Each day is a new adventure. You meet new customers, explore different cities, and challenge yourself everyday. You get to work on your own, but if needed, you've got reliable support in your group of peers and management team.

    Cons

    Everyday is different. Everyday is a new challenge. You will learn something new everyday, so don't expect to get the job figured out in the first few months.

    Advice to Management

    Communication will solve almost any problem.


  2. "Integrated Solutions Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Integrated Solutions Consultant in Orlando, FL
    Current Employee - Integrated Solutions Consultant in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    You can make good money without a degree

    Cons

    Either network and do a good job so you can move up OR be a great at sales and maybe you can move up. Its not about quality its always quantity.

    Advice to Management

    there is absolutely nothing management will be able to do to change anything, its not in their power.

  3. "Tech support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Technical Support Representative in Orlando, FL
    Current Employee - Advanced Technical Support Representative in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Benefits, pay, tuition reimbursement ,

    Cons

    Growth , salary cap ,


  4. "All is good at Att"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cable Repair Technician in Orlando, FL
    Current Employee - Cable Repair Technician in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at AT&T full-time

    Pros

    Working outside, overtime pay, meeting new people

    Cons

    Micro management, bogus quotas, idling vehicle BS rules

    Advice to Management

    Trust your employees.


  5. "Customer Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great Benefits. Pay is higher for position than at other companies, there are growth opportunities

    Cons

    Can get mundane. Management isn’t the best. Constantly changing targets. Seniority based scheduling. New employee with work worst shifts and no opportunities to change. People been with the company under 5 years will mostly get the night shift and work every weekend and holiday.


  6. "Good Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical Sales Consultant II in Oviedo, FL
    Current Employee - Technical Sales Consultant II in Oviedo, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great management at my level at least. There is not a lot of turnover in my group. I need more words to meet the requirement.

    Cons

    We are so big and slow it takes a lot of time and patience to get things done. We cave under our own weight. However, that same scale is what allows us to do big things other companies can’t.

    Advice to Management

    Continue to listen to employees feedback and act on it.


  7. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Orlando, FL
    Current Employee - AT&T Wire Technician in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    Compensation, first and second line management, overtime,

    Cons

    Work to life balance poor

    Advice to Management

    NA

  8. "As a wire technician you do installations and repairs for AT&T customers of internet, tv, and phone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wire Technician in Orlando, FL
    Current Employee - Wire Technician in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good pay, great benefits, get to work outside and inside, very good training in the field. Good union representatives that will help you.

    Cons

    Hours are long, schedules fluctuate too much, working inside people’s houses a lot which can be a pro and a con. Rushed to meet certain expectations that are unrealistic sometimes. Too much politics involved.

    Advice to Management

    Understand your employees need more


  9. "Great place for telecommunication growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Orlando, FL
    Current Employee - Retail Sales Associate in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Excellent benefits including 401(k), vacation, disability, health, tuition reimbursement. Excellent customers and very innovative company. Even better opportunities in other cities/states

    Cons

    Horrible management. Constantly changing management so you never know which direction to follow. No much room for growth in Orlando


  10. Helpful (1)

    "Love my Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Current Employee - Anonymous Employee in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T provides lots of benefits if you are willing to self develop and move around then you have countless opportunities.

    Cons

    If you are fixed to a specific location (city) then your opportunities but that is common with a lot of companies.

    Advice to Management

    Embrace change and even be a catalyst of change, learn to love self development and learn to work as a team because that is the evironment AT&T has been cultivating for the past 5+ year.

    AT&T Response

    Jan 29, 2018 – Human Resources

    Thank you for your positive feedback. We pride ourselves on providing top-notch benefits and growth opportunities, and appreciate you acknowledging the things we do well. We wish you many more... More


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