AT&T Reviews in Orlando, FL | Glassdoor

AT&T Orlando Reviews

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Found 92 reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
79%
Recommend to a Friend
79%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
30 Ratings
Pros
Cons
More Pros and Cons
  1. "Unique Opportunity"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wire Technician in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    The job is rewarding with great pay, benefits and the ability to meet the needs of customers with excellent service. Each day is a new adventure. You meet new customers, explore different cities, and challenge yourself everyday. You get to work on your own, but if needed, you've got reliable support in your group of peers and management team.

    Cons

    Everyday is different. Everyday is a new challenge. You will learn something new everyday, so don't expect to get the job figured out in the first few months.

    Advice to Management

    Communication will solve almost any problem.

  2. "Sales review"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Good hourly pay and decent commission structure

    Cons

    Decent amount of stress to hit sales quotas

  3. "Great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Manager Network Services in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 9 years

    Pros

    Great salary, good group of co-workers

    Cons

    It is a very high pressure results driven environment. Sometimes unrealistic objectives.

    Advice to Management

    Do time studies so that you can update your metrics so that you can get a better idea of what your techs are accomplishing.

  4. "Good job over all."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Wire Tech in Orlando, FL

    I have been working at AT&T full-time for more than 4 years

    Pros

    Pay is great. Guaranteed 40 hours a week.

    Cons

    Work-life balance not good for a family. Work lots of weekends and holidays.

  5. "Integrated Solutions Consultant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Integrated Solutions Consultant in Orlando, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    You can make good money without a degree

    Cons

    Either network and do a good job so you can move up OR be a great at sales and maybe you can move up. Its not about quality its always quantity.

    Advice to Management

    there is absolutely nothing management will be able to do to change anything, its not in their power.

  6. "Tech support"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Advanced Technical Support Representative in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Benefits, pay, tuition reimbursement ,

    Cons

    Growth , salary cap ,

  7. "All is good at Att"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cable Repair Technician in Orlando, FL
    Recommends
    Positive Outlook

    I have been working at AT&T full-time

    Pros

    Working outside, overtime pay, meeting new people

    Cons

    Micro management, bogus quotas, idling vehicle BS rules

    Advice to Management

    Trust your employees.

  8. "Customer Support"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Orlando, FL
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Great Benefits. Pay is higher for position than at other companies, there are growth opportunities

    Cons

    Can get mundane. Management isn’t the best. Constantly changing targets. Seniority based scheduling. New employee with work worst shifts and no opportunities to change. People been with the company under 5 years will mostly get the night shift and work every weekend and holiday.

  9. "Good Place to Work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Sales Consultant II in Oviedo, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Great management at my level at least. There is not a lot of turnover in my group. I need more words to meet the requirement.

    Cons

    We are so big and slow it takes a lot of time and patience to get things done. We cave under our own weight. However, that same scale is what allows us to do big things other companies can’t.

    Advice to Management

    Continue to listen to employees feedback and act on it.

  10. "Wire tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Orlando, FL
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T for more than 4 years

    Pros

    Compensation, first and second line management, overtime,

    Cons

    Work to life balance poor

    Advice to Management

    NA

Found 92 reviews