AT&T Reviews in Overland Park, KS | Glassdoor

AT&T Overland Park Reviews

Updated February 17, 2018
8 reviews

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Overland Park, KS

3.7
StarStarStarStarStar
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Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
5 Ratings

8 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1068 reviews)

  • very long hours; no work-life balance (in 308 reviews)

More Pros and Cons

  1. "one of the best places I've had the opportunity to grow in with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Mobility RSC in Overland Park, KS
    Former Employee - AT&T Mobility RSC in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    great pay, flexible, competitive and fun atmosphere, commission plus base, cell phone and home entertainment discounts, 50 percent accys discount

    Cons

    favoritism, long hours, no wkends (if ya still believe in those) holidays, for get them! you have to be able to adapt to many personalitys which can be overwhelming at first but if ya stick it out you'll acquire a skill set that is priceless

    Advice to Management

    treat others as equals and lead, not tell!


  2. "Retail Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Overland Park, KS
    Current Employee - Retail Sales Consultant in Overland Park, KS
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great benefits, consistent training, fast paced environment

    Cons

    lack of support, corporate suffers from analysis paralysis

  3. "can't get past the pay cuts."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Overland Park, KS
    Current Employee - Retail Sales Consultant in Overland Park, KS
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Good corporate structure to move up if you want to go that route. Good relocation options. Assistant managers make good money if you want to go that route.

    Cons

    One week after starting after training, they changed the pay structure, and we are expected to smile after having a up to $40,000 pay cut. top earners were making $75k/year now it is capped at around 40 if you crush your numbers every single month

    Advice to Management

    maybe advertise Digital Life more? It's a hard sell to get someone to buy a home security system when they just want a phone...


  4. Helpful (1)

    "Great Pay."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Overland Park, KS
    Former Employee - Retail Sales Consultant in Overland Park, KS
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Great pay, so many products to be sold that you can make money a lot of different ways.

    Cons

    You could never be good enough. At times, there were TOO MANY products to sell, and until you sell every product to every customer (which will never happen because that's not good selling), than you are not doing your job correctly in their eyes. Not a good career path either unless you brown nose all the right people.

    Advice to Management

    Do better at exploiting peoples strengths. Its a team effort, not everybody is going to be proficient at selling everything. As long as they try, take what they ARE good at and really let them shine and be a SME for their strength.


  5. "You never know when it's going to happen to you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Confidential in Overland Park, KS
    Former Employee - Confidential in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook

    I worked at AT&T full-time (More than 5 years)

    Pros

    Good pay but lots of rules and new bosses.

    Cons

    I had 2x the number of managers there as years I was employed.

    Advice to Management

    Pay people what they are worth or get rid of them and follow through with business strategy.


  6. Helpful (2)

    "Premise Tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Overland Park, KS
    Current Employee - Technician in Overland Park, KS
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good benefits and lots of over time.

    Cons

    They have no respect for you or your personal life. Their "number system" is horrible and its all they know.

    Advice to Management

    The employees are people with lives outside of the company.


  7. Helpful (2)

    "Value customers more than money."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Overland Park, KS
    Current Employee - Retail Sales Consultant in Overland Park, KS
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    You get paid for what you want to make. This obviously requires pressuring customers to purchase more or using trigger words to make the sale sound greater than it actually is.

    Cons

    Values can sometimes get stepped on by the goals of the company. This is not a job for Christians. This job involves manipulation.

  8. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Overland Park, KS
    Current Employee - Sales Representative in Overland Park, KS
    Doesn't Recommend
    Disapproves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great coworkers and fun envirnomental.

    Cons

    Work/life balance, union, rude upper mgmt

    Advice to Management

    Treat employees with respect.


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