AT&T Part Time Retail Sales Reviews | Glassdoor

AT&T Part Time Retail Sales Reviews

Updated November 21, 2017
2,290 reviews

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Part Time Retail Sales

3.1
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
1,052 Ratings

Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Very well organized company who invests money in training their employees for success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Yonkers, NY
    Former Employee - Retail Sales Manager in Yonkers, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Well trained, invests good money in their employees. Pays well and commission isn’t horrible. Company discounts are always a plus.

    Cons

    Commission isn’t bad but it’s taking a turn for the worse. The company is getting too political and corporate greed is messing it up unfortunately.

    Advice to Management

    Stay loyal to your employees and stop being greedy. Asking for managers to work more hours and slowly paying them less isn’t the way.


  2. "Great Opportunity for Career Growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Midwest City, OK
    Former Employee - Retail Sales Representative in Midwest City, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Excellent salary and benefits. Employee discounts on merchandise.

    Cons

    As a new employee you had to work nights and weekends.

    Advice to Management

    Allow weekend rotation with all employees - not just the new people.

  3. "Great environment, pay, and benefits."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Hanover, MA
    Current Employee - Retail Sales Associate in Hanover, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Great job for someone just getting into sales, or someone that has experience. Because Att is such a large company they are able to provide great learning resources to improve your job skills. Great pay, benefits, and bonuses.

    Cons

    Fast paced environment and some of the products can be difficult to sell. The job is definitely determined by the manager you have and managers seem to move around a lot so things change quickly.


  4. "Strengths as Weakness"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Manager
    Current Employee - Retail Sales Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The training, benefits, and structure of the company are helpful for those who appreciate stability. Employees are definitely taken care of very well.

    Cons

    The same stability that I mentioned as its strength is compromised with the current digital transformation that AT&T is going through.

    Advice to Management

    More career path formulation with employees would be incredibly helpful.


  5. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in New York, NY
    Current Employee - Retail Sales Consultant in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    good pay
    commission structure is good
    medical insurance is also great

    Cons

    work life balance is not good
    pressure on sales by some managers

    Advice to Management

    point system development


  6. "Great pay. Long hours. Decent vacation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Mount Kisco, NY
    Current Employee - Retail Sales Consultant in Mount Kisco, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    If you sell what the company wants then you will have the potential to make a lot of money. Starting salary is good plus you get commission.

    Cons

    Long hour shifts and sick/point system sucks. The goals get stressful at times and they are usually higher than wanted.

    Advice to Management

    More realistic goals.


  7. "Great company, with massive disconnect from upper management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Flint, MI
    Current Employee - Retail Sales Consultant in Flint, MI
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Technology, great coworkers, seniority leads to better work/life balance, deep service discounts

    Cons

    New hire work/life balance is non existent, upper management expectations are laughably unrealistic at times, high stress and increasingly low reward

    Advice to Management

    Be more open to suggestions from workforce. Be more competitive and proactive to trends of the industry instead of complacent and reactive.

  8. "Fantastic pay for a fairly simple job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retails Sales Consultant in Layton, UT
    Current Employee - Retails Sales Consultant in Layton, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    AT&T compensates well for what we do. Products are easy to sell because the customers come in wanting them.
    AT&T coaches selling behaviors, not numbers. As long as you're offering, and trying, management will help you learn to sell.

    Cons

    There are a lot of metrics to hit every month, you have to learn to balance selling a lot of different products.
    The attendance policy is abhorrent. There are no "sick days". You get a good amount of PTO, but if you have a family emergency, or get sick and have to call in to work you get a discipline "point". After 4 points in a year period you get put on discipline, after 8 you get terminated.
    For people that have families, AT&T's attendance policy is not friendly too you. Be prepared to work long, weird, retail hours.


  9. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Amarillo, TX
    Current Employee - AT&T Retail Sales Consultant in Amarillo, TX
    Recommends
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Way above minimum wage.Commission sales fluctuate. Hour lunches. Flexible with school

    Cons

    No room to advance. Commission can be low on a consistent basis.


  10. "If you want to develop a career with a company that's focuses on continued growth. At&t is the company for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Retail Sales Consultant
    Former Employee - AT&T Retail Sales Consultant
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    At&t tends to pay more than an average company for the same position.

    Decent health care options.

    Very good educational support. At&t strongly encourages there employee's to continue there education.

    Cons

    Dose not always move fast enough on internal work place issues.

    Due to At&t's size. If you need support from multiple departments communication tends to break down.