AT&T Reviews in Philadelphia, PA | Glassdoor

AT&T Philadelphia Reviews

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Found 111 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
63%
Recommend to a Friend
92%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
50 Ratings
Pros
Cons
More Pros and Cons
  1. Great company to work for

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support Associate in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 6 years

    Pros

    They are great with pay! Insurance is great a great place to grow.

    Cons

    You will have different sales goals and time will be as sonority base

    Advice to Management

    Management I should very understanding and great!

  2. Great Place for Women and Veterans

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Technical Consulting Engineer in Burlington Township, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Great culture, support management, opportunities for community involvement and personal/professional growth.

    Cons

    Uncertainty regarding future employment, growing pains for new direction (media company), uncertainty regarding TM merger

    Advice to Management

    Continued transparency is a necessity to help keep employees motivated and on target.

  3. Broken promises by management

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Integrated In Home Sales in Phila, PA

    I have been working at AT&T full-time for more than 6 years

    Pros

    Work life balance is good

    Cons

    No room for growth.

  4. Solid Employer

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Learn a lot. Good training.

    Cons

    No security. Need to manage own career.

    Advice to Management

    None

  5. Amazing Company Culture, Poor Leadership

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Small Business In Retail Account Manager in Philadelphia, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    Fantastic benefits, super flexible, the more you work, the more you make, unlimited commission potential. You don’t feel a sense of competition with coworkers due to the way teams are organized.

    Cons

    Leadership is always changing - management changes about 2-4 times due to constant reorganization. You may end up with great leaders and then with a horrible one. High manager turnover. Very high quotas compared to previous years.

    Advice to Management

    Better management training. Some managers leads by example with positivity and represent true company culture, but some other managers (esp those brought in from other markets) may cause more harm than good due to different leadership styles.

  6. Helpful (1)

    Operations

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Operations Analyst in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Decent benefits for what you have to pay monthly.

    Cons

    Work life balance is zero, they don’t appreciate their employees and their mentality is “what have you done for me lately”. If you want to be under constant pressure this is the place for you.

    Advice to Management

    Wake up.

  7. One of the better corporations

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Philadelphia, PA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 2 years

    Pros

    Pay is really good Ok benefits package with plenty of opportunity for advancement

    Cons

    Poor work/life balance Very long hours Consistantly understaffed

    Advice to Management

    Promote people outside of your top sellers, just because they can sell well doesn't mean they can manage people or transfer their skills

  8. Retail Sales Rep

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Philadelphia, PA
    Recommends
    Neutral Outlook

    I have been working at AT&T part-time

    Pros

    Great pay ! Great hourly ! Room for growth

    Cons

    Full time or Part time are both very time consuming.

  9. Run

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Support Specialist in Wilmington, DE
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 6 years

    Pros

    Benefits/PTO/ other employees are actually decent

    Cons

    How much time you got?

    Advice to Management

    Your reps are not your mules. Compensate for time and work puts in

  10. Great place to develop skills for an employer that will actually value them

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Phila, PA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 9 years

    Pros

    - Company benefits including tuition reimbursement and 401k match - Access to training and a lot of career development resources - Name recognition and credibility when you’re ready to move on

    Cons

    - The drive toward “vision 2020” is seeing a lot of talented ppl surplused - Organizations within the company are tribalistic and they make every effort to only promote from within their area. - Don’t drink the corporate kool aid and think they care about anything other than the stock price. Get your experience and get out of there.

    Advice to Management

    Keep doing a great job of increasing the stock price.

Found 111 reviews