AT&T Reviews in Providence, RI | Glassdoor

AT&T Providence Reviews

4 reviews

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Providence, RI

4.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
1 Rating

4 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Providence, RI
    Current Employee - Retail Sales Consultant in Providence, RI

    I have been working at AT&T full-time (More than a year)

    Pros

    Great Pay
    Full benefits after 6 months
    6% 401k match

    Cons

    Schedule based on seniority
    Difficult work/life balance
    Lomg work days

    AT&T Response

    Sep 8, 2016 – Talent Acquisition Manager

    Thank you for your feedback and acknowledging the pay and benefits we pride ourselves on. And, thank you for your overall feedback on the areas we can improve upon. We will ensure your feedback is... More


  2. "rsc"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Providence, RI
    Former Employee - Retail Sales Consultant in Providence, RI

    I worked at AT&T (More than 3 years)

    Pros

    Extensive training,Union, free cellphone, great benifits

    Cons

    to many changes in pay plan

  3. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Providence, RI
    Former Employee - Retail Sales Consultant in Providence, RI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Benefits, vacation, union, company cell phone and discounts. Lots of opportunities outside of retail.

    Cons

    Constantly changing pay structure. Harder to match your pay from the previous year. Company gives you unrealistic sales goals. Market is saturated. Hard to move up.

    Advice to Management

    Understand that sales numbers are unrealistic when disciplining your employees


  4. Helpful (1)

    "Business Account Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Account Executive in Providence, RI
    Former Employee - Business Account Executive in Providence, RI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great benefits, good experience, free cellphone service

    Cons

    Compensation plan gets worse as years go by, they make the commission structure as complex as possible so you don't realize your making less and less for the same output.

    Work-load is pretty near impossible if you try and do everything's that's asked of you unless you're putting in a solid 10 hours each and every day.

    Advice to Management

    Get rid of the of old middle management that are completely out of touch with what their reps do on a daily basis.


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