AT&T Reviews in Puerto Rico | Glassdoor

AT&T Puerto Rico Reviews

To filter reviews, or .

Found 53 reviews

4.5
StarStarStarStarStar
Rating TrendsRating Trends
96%
Recommend to a Friend
83%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
30 Ratings
  1. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - PROFESSIONAL-CLIENT TECH ADMINISTRATOR in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Solid company , with access to worldwide resources. Excellent place to growth into a diverse community of professionals.

    Cons

    Company restructuring process is a double edge sword

    AT&T2019-04-23
  2. "Business Customer Service and Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Guaynabo, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 2 years

    Pros

    Great Beneficts and discounts!

    Cons

    BIG COMPANY, Centralized decisions. Ever changing company rules.

    AT&T2018-12-14
  3. "Hiring process"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous in Guaynabo, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than a year

    Pros

    Good benefits Good wages Good environment Well located

    Cons

    None Dont have cons at the moment. Is a great company

    Advice to Management

    Excellent management The job status app is a plus

    AT&T2018-09-15
  4. "At&t"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Event Manager in Carolina, PR
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T

    Pros

    Good pay good benefits compensation

    Cons

    No work life balance at all

    Advice to Management

    Work life balance

    AT&T2018-09-19
  5. "It's a good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Costumer Service Representative in Guaynabo, PR
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    The benefits are great. They give you space to grow.

    Cons

    After buying DirecTV, they shift their focus from the customer to just making sales.

    Advice to Management

    Go back to the great costumer service that you just to have. You can't have everybody making sales.

    AT&T2018-04-01
  6. "Senior Financial Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Juan, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Excellent management Great culture of balance work and life Provide opportunity to develop and progress

    Cons

    Like all big companies when are consolidated, affects the individual opportunities of growth.Althoufh for the business is an excellent opportunity to be more profitable and efficient.

    AT&T2018-02-11
  7. Helpful (1)

    "Perfect Stepping Stone"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Business Account Specialist in San Juan, PR
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    AT&T is truly a great company to work for. They invest a lot in employee well being and satisfaction in general. Working in customer service is tedious and exhausting no matter how much you love your job, but AT&T make the experience of working in a call center a little less stressful.

    Cons

    AT&T has lost its competitiveness as a mobile service provider, unfortunately due to bad investments ( Direct TV) and our customers can smell this a mile away. The company is desperate to generate $$ and even has tech support up selling on calls. Also they have been outsourcing a lot lately and that is just a horrible maneuver for any American company.

    Advice to Management

    n/a

    AT&T2017-12-05
  8. "Assistant managers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Mayaguez, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Salary, advancements opportunity, you acquire knowledge how the businesses run and how you can become a better leader.

    Cons

    Upper management don't follow the leadership trainings they receive.

    Advice to Management

    For the upper management if you expect that your manager becomes a leader for the store you need to give them the same respect your are asking from them.

    AT&T2017-12-17
  9. "It has been a great experienced. I have grown a lot as an individual and employee."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in San Juan, PR
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T part-time for more than 4 years

    Pros

    It is a good company that provides a Good medical plan, vacation, 401k, we have a union.

    Cons

    In the retail world sales determine your progress. It can be challenging. It is not for everybody.

    AT&T2017-10-04
  10. Helpful (1)

    "Excellent Experience!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Carolina, PR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T part-time for more than 2 years

    Pros

    Excelent Pay rate! they raise the salary 2 time per year. Excelent Perks. Excelent team. A lot of opportunities! A++

    Cons

    Right Now AT&T is measure for the process of the sale, and not for the number do you have in the month.

    AT&T2017-08-22
Found 53 reviews