AT&T Reviews in Raleigh, NC | Glassdoor

AT&T Raleigh Reviews

Updated September 16, 2017
54 reviews

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Raleigh, NC

3.8
StarStarStarStarStar
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
32 Ratings

54 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 970 reviews)

  • No Work Life Balance you'll trade time for (in 277 reviews)

More Pros and Cons

  1. "Wire texh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Wire Technician in Raleigh, NC
    Former Employee - AT&T Wire Technician in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than a year)

    Pros

    Great pay and management, good benefits and paid vacations. They also give you sick days and paid holidays with 401k matched

    Cons

    Long hours, time frames and appointments must be kept per metrics. Safety is a huge thing as well working for AT&T so keep that in mind when considering this job

    Advice to Management

    Always keep the employees feelings first


  2. "Outside plant technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - Outside Plant Technician in Raleigh, NC
    Former Contractor - Outside Plant Technician in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T as a contractor (More than a year)

    Pros

    Great place to work, benefits and.pay can't be touched and management excels at there job.

    Cons

    Got to be willing to work hard and sometimes overnight and weekends.

    Advice to Management

    Keep doing what your doing I say perfect.

  3. "Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Raleigh, NC
    Current Employee - Technician in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Excellent pay good benefits

    Cons

    Office placement can be quite far from your location

    Advice to Management

    Over all great company


  4. "Business Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Consultant in Raleigh, NC
    Current Employee - Business Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Well rounded company that offer great benefits and great management to work with

    Cons

    Sales commission always changing

    Advice to Management

    None


  5. "So far it has been a pleasure. Currently in training I'm a prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premises Technician in Raleigh, NC
    Current Employee - Premises Technician in Raleigh, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Training is in a hotel everything is paid for including food 10 wks training great people you will meet also you do a lot of traveling

    Cons

    Sometime expectations can be thru the roof from management. They think that because they pay us pretty well that we should be slave driven thru the night

    Advice to Management

    Keep up good work don't forget to tell your mangers that we aren't supermen


  6. "Be Mindful of EVERYTHING you do and you'll do great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Mobility RSC in Raleigh, NC
    Former Employee - AT&T Mobility RSC in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great compensation and benefits structure

    Cons

    Long grueling hours
    Working through lunch

    Advice to Management

    Do a better job of explaining the disciplinary system and how coachings affect you directly and what a coaching consists of etc


  7. "Sucks!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Raleigh, NC
    Current Employee - AT&T Wire Technician in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Decent money, networking, cool perks that come with working for the company

    Cons

    Long hours, no time for family, hard to balance personal life, you could be off one day then they take it away for a mandatory 6 day work week, the metric system is damn near impossible to meet all 3, work load a bit too much for 1 person, me personally I wouldn't recommend this job unless you're early 20s, single with no kids!

  8. "Wire Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Wire Technician in Raleigh, NC
    Former Employee - AT&T Wire Technician in Raleigh, NC
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Training, benefits and discounts

    Cons

    Treated like the ugly red headed step child of the phone company.

    Advice to Management

    Treat your technicians like adults


  9. "Application Sales Consultant"

    StarStarStarStarStar
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Applications Sales Consultant in Raleigh, NC
    Former Employee - Applications Sales Consultant in Raleigh, NC
    Recommends
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Always on the leading edge of technology

    Cons

    None. You need to enjoy working for a large company


  10. "Field Services Manager for network operations, managing install/repair technician team"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Network Services in Raleigh, NC
    Current Employee - Manager Network Services in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Industry-leading compensation, company positions itself well for the future as long as you are willing to follow their lead.

    Cons

    Some antiquated processes could be fined-tuned at the medium/high levels to better serve our customers on the low level.

    Advice to Management

    Some more folks between the lines figuring out solutions to the problems that people with boots on the ground have would really help. How many people in one organization can be the "report-makers?" Need more of those folks to be the ones tackling roadblocks and finding solutions for the first level management team.


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