AT&T Reviews in Redmond, WA | Glassdoor

AT&T Redmond Reviews

Updated June 11, 2018
125 reviews

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Redmond, WA

3.4
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
56 Ratings

125 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "NOC Engineer"

    StarStarStarStarStar
    Former Employee - NOC Engineer in Redmond, WA
    Former Employee - NOC Engineer in Redmond, WA

    I worked at AT&T full-time

    Pros

    good Company. Excellent benefit and good work enviroment.

    Cons

    Too bad we get laid-off

    Advice to Management

    loose a good talent pool.


  2. "Technical MSC/RNOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical MSC/RNOC in Redmond, WA
    Current Employee - Technical MSC/RNOC in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    Lots of things to learn, good salary, good working environment

    Cons

    The department will be shutdown by the end of June 2018 due to automation and outsourcing

  3. "Network Security Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Redmond, WA
    Current Employee - Network Engineer in Redmond, WA

    I have been working at AT&T (More than a year)

    Pros

    very Good not many pros

    Cons

    need to listen more customer

    Advice to Management

    Good


  4. "Professional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Client Tech Administrator in Redmond, WA
    Current Employee - Specialist Client Tech Administrator in Redmond, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Competitive benefits and pay, equality focused, they provide many opportunities for additional training and schooling as a paid perk. High tech focused.

    Cons

    Many times senior management will make decisions that have adverse effects on downstream work force that appear illogical and arbitrary.

    Advice to Management

    Trust second level managers more.


  5. "Project manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Redmond, WA
    Current Contractor - Anonymous Contractor in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T as a contractor (More than 3 years)

    Pros

    You will become a do it all person as Att does not replace people who quit! Yup that just more work for you now on top of your existing job!

    Cons

    Very poor upper managment, I have been under a 6 month rollercoaster of job changes within att not at my drcresion or choice. I have had 5 different mangers in 6 months, my pay cut, my expenses scrutinized, and have been put into jobs I litetally have no experience doing. ATT has done this to the entire PNW wireless team. Very poor work life balance and very negative people who want everything for free. I applied for a raise to reflect my new jobs and was tossed around by ECAM (att finacial company) for 3 months just to get told no. Mot even a cent. This company is crooked and is cutting corners on employees and contractors to achieve thier new motto; "Doing more things with less". I have worked for all of the carriers and hsve done so for over 10 years accross multiple markets, and I cant believe my own eyes. I would not recomend working for this PNW team ever! Plenty of other options out there especially in tge seattle market. Screw you ATT and thanks for cutting my pay by 2/3 and not having any of your empoyees or contractors best interest at state.

    Advice to Management

    Stop changing management every two weeks and giving people others jobs when you loose staff and choose not to replace them.


  6. "Professional-Applications Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional-Applications Developer in Redmond, WA
    Current Employee - Professional-Applications Developer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great people, fair compensation, smart risk taking encouraged, room to grow abounds, many different roles for you to choose.

    Cons

    at&t still moves a very slow paced compared to other software companies, very huge teams and many silos still exist.

    Advice to Management

    Compensation should be better. Talent retention should be key part of the employee experience.


  7. "Retail Sales Associate"

    StarStarStarStarStar
    Former Employee - Retail Sales Representative in Redmond, WA
    Former Employee - Retail Sales Representative in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Good pay with commission options, friendly work environment.

    Cons

    Very poor work-life balance, shady sales techniques are encouraged and required by management.

  8. "Principal Product Development Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Product Development Engineer in Redmond, WA
    Current Employee - Principal Product Development Engineer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T (Less than a year)

    Pros

    Very large company. If you like contributing to very large initiatives, this is a good place for you.

    Cons

    Very large company with lots of overhead, administration and politics.

    Advice to Management

    Let engineers do the work without all of the noise and interference from 4 layers of middle management.
    Hire some administrative staff to do administrative work so skilled engineers are not doing energy and time consuming silly stuff.


  9. "Technology Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Solutions Manager in Redmond, WA
    Former Employee - Technology Solutions Manager in Redmond, WA
    Recommends

    I worked at AT&T full-time (More than 8 years)

    Pros

    Great benefits, good pay, understanding managers, flexible hours

    Cons

    Constant change, lack of team building, some mananger's rarely interact with direct reports


  10. Helpful (1)

    "Chaotic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Benefits are good, although not as good as they used to be.

    Cons

    Continuous improvement and streamlining to the point of insanity. As soon as you get a process to work, leadership has changed and you scrap what was working and start again.

    Advice to Management

    Try to keep leadership in place long enough for him/her to actually have to take ownership of the mess they initiate when they step in to "fix" things that are already working.


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