AT&T Reviews in Redmond, WA | Glassdoor

AT&T Redmond Reviews

Updated February 10, 2017
108 reviews

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Redmond, WA

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
45 Ratings

108 Employee Reviews

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Pros
  • Good pay and benefits (this also depends on how good you are at your work) (in 712 reviews)

  • Great benefits along with a flexible work life balance makes this a great job for someone who is both a student and employee (in 397 reviews)

Cons
  • Work/life balance is touch because I was in sales - thats just how it is (in 841 reviews)

  • Absolutely no work-life balance (in 242 reviews)

More Pros and Cons

  1. Helpful (1)

    "Good company, but changes and challenges on many levels"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Redmond, WA
    Former Employee - Director in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Large and prominent name brand. Good benefits, and pretty good pay depending on which business or role you are in. Great working in cutting edge technology.

    Cons

    Large company problems - too many processes, too political, hard to get things done because there are so many stakeholders. The traditional job security aspect of the company is no longer the case.

    Advice to Management

    No matter how much you evangelize change, it's hard to actually get that done without real commitment financially and procedurally,


  2. "Not positive overall"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Redmond, WA
    Former Employee - Manager in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    At every job you'll find some great people and that was the case for me at the location where I worked.

    Cons

    Rigid and highly political. Terrible software tools, not welcoming of new ideas. Pay mediocre for the position, not competitive for the area. Most people are trying to leave.

    Advice to Management

    They are too arrogant and stuck to listen.


  3. "Sr. Marketing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Marketing Manager in Redmond, WA
    Current Employee - Senior Marketing Manager in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Tremendous opportunity for professional growth

    Cons

    No upward opportunities in this state, must relocate for any upward mobility


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  5. "Great career opportunities if you are willing to re-locate often."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Sales Manager in Redmond, WA
    Former Employee - Regional Sales Manager in Redmond, WA
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good opportunities to grow your career if you are willing to re-locate every couple years. Much of the senior leadership in this company started in an entry level role and worked their way up the ladder. This is a big company with 250K+ employees with lots of networking potential.

    Cons

    This company prefers to promote people that are willing to re-locate (even for local positions). This makes sense for the company since it ensures that training and development is focused on talent that is willing to move to wherever the next opportunity is - but it limits opportunities for those that want to stay long term in a specific geography.


  6. "AT&T is in the midst of a transition from a big telco to a media company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Marketing in Redmond, WA
    Former Employee - Product Marketing in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Large Company with offices in Dallas, Atlanta and Los Angeles (DirectV). If you are willing to move you can have a long middle manager career with AT&T. Great set of healthcare benefits and vacation (3 weeks after 4 years) plus holidays, discounted phone and free DirectV.

    Great work life balance. Rarely is there any email or calls that need to be responded to over a weekend.

    Great working peers.

    Cons

    Organizational silos are prevalent throughout AT&T. Everybody focuses on what is in their inbox and does not really have a good grasp how other groups function. Some middle (AVP) to senior (SVP) levels of the organization need to be replaced. Many of these folks have been in their roles too long and contribute to the apathy that has affected some teams. There cannot be a change in culture until some of these leaders have been replaced. Notwithstanding the most senior levels of the company (CEO) are great! They have done a wonderful job of keeping AT&T relevant in a changing world.

    Career advancement is very difficult. AT&T probably has the largest workforce of senior managers on the planet. Unless you have been "selected" for a leadership track upward movement is impossible. Consequently many senior level job postings already have a preferred candidate.

    Compensation is below the midpoint but the company has a great work life balance when you compare it to other tech companies.

    AT&T is a great place to work as long as you understand what you are getting into!

    Advice to Management

    Over communicate! This is key as the company goes thru its transition from a telco to a media company where existing roles will be eliminated. Change up the senior levels of the org to map to the new company. 360 reviews need to happen for execs.


  7. "Sales Operations Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Sales Manager in Redmond, WA
    Current Employee - Business Sales Manager in Redmond, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Fun fast paced workplace. ever evolving product portfolio

    Cons

    Through multiple acquisitions there has been significant lay offs and downsizing


  8. Helpful (1)

    "Run quickly, don't walk, away from here!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in Redmond, WA
    Former Employee - Director in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T (More than 10 years)

    Pros

    You can get a paycheck, if that is what's most important to you, at least until they decide they don't need you anymore.

    Cons

    Executive management entirely out of touch with realities of being a "regular" employee, no consideration for general employee situation. Profit and exec bonuses are the primary considerations, employees are all expendable pawns to be discarded or replaced as needed.

    Senior and middle management completely focused on advancing their own careers, insensitive and uncaring about staff morale and needs, and utterly untrained/unprepared to be "people managers/mentors", as opposed to "resource" and "program" managers.

    Excessive lip service and corporate money spent on visions and paper mailings for training and development, then ZERO budget and time allocated to most staff. No career development and promotions unless you are a senior management favorite/suck-up/yes-person.

    Advice to Management

    To be blunt and concise -- get a clue and get some training and compassion. Reconnect to what the employee staff really needs and wants in order to stay motivated and productive. Stop reorganizing to "recycle" senior management after their latest failures and fire them instead. Promote from within based on merit, and provide real training and development opportunities.


  9. "Good work life balance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Redmond, WA
    Former Employee - Anonymous Employee in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good work life balance in most groups. Good moral ethics throughout the company. Great team work.

    Cons

    Healthcare is a bit expensive and they keep pushing most of the costs onto the employee. Takes a long time to earn vacation time.

    Advice to Management

    Empower employees to make decisions as lower levels. Allow for more telecommuting.


  10. "long timer ..."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    big company, room to wiggle

    Cons

    a drop in the ocean

    Advice to Management

    be more focused


  11. "Technical Msc/Rnoc"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Redmond, WA
    Current Employee - Anonymous Employee in Redmond, WA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 3 years)

    Pros

    About 500 hours telecom engineering and OJT certificates, which granted me chance to experiment and explore; Ethernet, UMTS, LTE and VoLTE troubleshooting, test, evaluation and documentation.

    Cons

    Fourteen years experience in telecom different fields; gave me chance to collaborate with variety of different fields to challenge with; network surveillance, troubleshooting, project coordination, SW integration and documentation.
    Certified SDN modeling, Agile methodology and cloud computing from AT&T university

    Advice to Management

    thanks



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