AT&T Reviews in Redmond, WA | Glassdoor

AT&T Redmond Reviews

Updated September 7, 2018
130 reviews

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Redmond, WA

3.3
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
58 Ratings

130 Employee Reviews

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Pros
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  1. "Client Sales Executive II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CSE in Redmond, WA
    Former Employee - CSE in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Growth and recognition for me.

    Cons

    Management at the time was poor.


  2. "Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Engineer in Redmond, WA
    Former Employee - Software Engineer in Redmond, WA
    Recommends
    Positive Outlook

    I worked at AT&T full-time (More than a year)

    Pros

    Very flexible working environment yes

    Cons

    Sometimes boring - could be made more diverse

    Advice to Management

    None

  3. "Very bad level 1 management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical MSC/RNOC in Redmond, WA
    Former Employee - Technical MSC/RNOC in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    The pay was above the average for similar jobs.

    Cons

    No continuity, consistency or control

    Advice to Management

    The level 1 management did very little work except to threaten if you weren't performing. No coaching or training was ever done to help improve the companies assets, AKA employees. I don't completely blame the level 1 managers for how bad they are. Level 2 management was so hands-off that they didn't even try to give training to the managers to help improve them. Yearly employee surveys were done, and every time there were lots of comments that were direct and indirect that should have given them clues to what needed to be done.


  4. Helpful (1)

    "ATT Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NOC Technician in Redmond, WA
    Former Employee - NOC Technician in Redmond, WA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T (More than 10 years)

    Pros

    The daily work environment was good.

    Cons

    Company is currently undergoing large workforce reduction and closing numerous work centers, and has announced a 30% planned reduction by 2020.


  5. "Senior engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Architect in Redmond, WA
    Former Employee - Senior Architect in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T (More than 3 years)

    Pros

    Good projects and technology learning

    Cons

    Bad management always micro managing

    Advice to Management

    Change your attitude towards employees


  6. "Technical MSC/RNOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technical MSC/RNOC in Redmond, WA
    Current Employee - Technical MSC/RNOC in Redmond, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    Lots of things to learn, good salary, good working environment

    Cons

    The department will be shutdown by the end of June 2018 due to automation and outsourcing


  7. "Network Security Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Network Engineer in Redmond, WA
    Current Employee - Network Engineer in Redmond, WA

    I have been working at AT&T (More than a year)

    Pros

    very Good not many pros

    Cons

    need to listen more customer

    Advice to Management

    Good

  8. "Professional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Client Tech Administrator in Redmond, WA
    Current Employee - Specialist Client Tech Administrator in Redmond, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Competitive benefits and pay, equality focused, they provide many opportunities for additional training and schooling as a paid perk. High tech focused.

    Cons

    Many times senior management will make decisions that have adverse effects on downstream work force that appear illogical and arbitrary.

    Advice to Management

    Trust second level managers more.


  9. "Project manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Redmond, WA
    Current Contractor - Anonymous Contractor in Redmond, WA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T as a contractor (More than 3 years)

    Pros

    You will become a do it all person as Att does not replace people who quit! Yup that just more work for you now on top of your existing job!

    Cons

    Very poor upper managment, I have been under a 6 month rollercoaster of job changes within att not at my drcresion or choice. I have had 5 different mangers in 6 months, my pay cut, my expenses scrutinized, and have been put into jobs I litetally have no experience doing. ATT has done this to the entire PNW wireless team. Very poor work life balance and very negative people who want everything for free. I applied for a raise to reflect my new jobs and was tossed around by ECAM (att finacial company) for 3 months just to get told no. Mot even a cent. This company is crooked and is cutting corners on employees and contractors to achieve thier new motto; "Doing more things with less". I have worked for all of the carriers and hsve done so for over 10 years accross multiple markets, and I cant believe my own eyes. I would not recomend working for this PNW team ever! Plenty of other options out there especially in tge seattle market. Screw you ATT and thanks for cutting my pay by 2/3 and not having any of your empoyees or contractors best interest at state.

    Advice to Management

    Stop changing management every two weeks and giving people others jobs when you loose staff and choose not to replace them.


  10. "Professional-Applications Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional-Applications Developer in Redmond, WA
    Current Employee - Professional-Applications Developer in Redmond, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great people, fair compensation, smart risk taking encouraged, room to grow abounds, many different roles for you to choose.

    Cons

    at&t still moves a very slow paced compared to other software companies, very huge teams and many silos still exist.

    Advice to Management

    Compensation should be better. Talent retention should be key part of the employee experience.


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