FilterRedwood City, CA
People get retired working for ATT
You may not get the chance to get promoted to the leadership position
I have been working at AT&T full-time (More than a year)
Since is a union job you have great benefits. 2 raises a year. After a year, 17 days off with pay. If you have to work a holiday you will be pay double. If you work Sunday you will be paid time and a half. Every month no matter what you schedule, you will have a contract weekend off. You have the option to take training and get certified. the discounts on att services.
This is a customer service oriented company so you have to be very carefull when dealing with a problematic customer. The work schedule change every 2 months, plus you have a contract weekend off every month. So if you want to attend collage it will be really hard.
Advice to Management
Some managers stress about efficiency, thank god mine doesn't. You can see the result on less repeats, higher quality, higher customer satisfaction. 4 stars baby..
This will replace the current featured review for targeted profile. Are you sure you want to replace it?
Are you sure you want to remove this review from being featured for targeted profile?