AT&T Reviews in Reston, VA | Glassdoor

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AT&T Reston Reviews

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Reston, VA

3.0
StarStarStarStarStar
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
0 Ratings

1 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "VOIP NOC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - VOIP Engineer in Reston, VA
    Current Employee - VOIP Engineer in Reston, VA
    Doesn't Recommend
    Negative Outlook

    I have been working at AT&T full-time (Less than a year)

    Pros

    Good pay, flexible hours and a decent set of tools.

    Cons

    Unorganized and understaffed. Too much turnover and things left unfinished. Not clear on duties and responsibilities and with the high turnover, work gets dropped on others and the quality declines. The customers are left upset/unsatisfied.

    Advice to Management

    Get organized and stop hiring temps.AT&T built it's foundation on dedicated and loyal employees. That is because they once believed that if they took care of their employees, the take care of their customers. That needs to be the case again.


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