AT&T Retail Reviews | Glassdoor

AT&T Retail Reviews

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Found 2 reviews

2.6
StarStarStarStarStar
Rating TrendsRating Trends
54%
Recommend to a Friend
54%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
2 Ratings
Pros
Cons
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  1. Good sales job

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Good pay, benefits, and some room for growth.

    Cons

    Sometimes new metrics, quotas and pressure to sell can be unrealistic

  2. Terrible company! Run! Or get laid off!

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    Pros are not worth it. Discounted phone plan and tv service. Health benefits but are expensive. Vacation time accrues quickly and certain holidays off.

    Cons

    Terrible experience! Employed 3 yrs and high turnover...company is laying employees and managers off they will be shutting down their retail stores to go to authorized dealers. Company made 16 billion in profits last year but in the next two years will be laying off its workforce. They already are letting their managers go as "surplus" workgroups as the company moves toward a entertainment company and away from mobile...

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    Advice to Management

    Start putting your workforce first and valuing your employees then spending millions on brand recognition on stadiums and events. Hold your ARSMs and Directors accountable to employee engagement and respect rather then working solely on the numbers and profit margins. There is very little respect and dignity shown toward the reps and lower management. Fear is always the motivator...which is shallow leadership.

Found 2 reviews