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AT&T Reviews

Updated May 23, 2018
17,269 reviews

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3.4
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
8,287 Ratings

17,269 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1081 reviews)

  • very long hours; no work-life balance (in 312 reviews)

More Pros and Cons

  1. "Web Dev Internship Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Development Intern in Dallas, TX
    Current Employee - Web Development Intern in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Above average internship pay
    Great benefits offered for full time
    Impressive Dallas HQ Campus

    Cons

    Extremely large company, doesn't always act in best interest of American public/customers


  2. "Admin Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Bloomington, MN
    Current Employee - Administrative Assistant in Bloomington, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    great benefits, competitive pay; laid back work environment

    Cons

    limited chance for advancement; inconsistency in treating employees and must belong to the union yet I received more benefits before we were union

    Advice to Management

    Managers need more consistency for treating employees. It seems like the people that produce or attend the least get the most attention and reward

  3. "Big Business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    Pay is great for an entry level position. Work hard, and get advancement opportunities, benefits were above par.

    Cons

    Big business has a lot of bureaucracy. Sometimes moves were made that didn't really make sense for the local store.

    Advice to Management

    Listen to your sales reps, and managers- - they are the ones with the boots on the ground so to speak.


  4. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Great benefits. Pay were good.

    Cons

    Goals to meet every year were harder to meet


  5. "SDE"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    consistent work, and decent benefits

    Cons

    slow to adapt, limited mobility


  6. "Splicer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Splicer- Construction and MST, Previous OPT in San Diego, CA
    Current Employee - Splicer- Construction and MST, Previous OPT in San Diego, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Moved around but never payed off! Good pay and benefits, constant change and alway learning something new.

    Cons

    Some what random changes for no Benifit to craft works or not notified to those effected by it. The king of aberviation ( AKA known as phone talk) .

    Advice to Management

    Provide a common board to define abbreviation as to their functions and historical descent , upper management is fumbing leadership on corporate direction.


  7. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Wire Technician
    Former Employee - AT&T Wire Technician
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Solving difficult problems and working outside. Some people might think this is a con but that's the most enjoyable part for me. Salary and benefits are decent I guess.

    Cons

    Big brother is always watching you and the process always changes right by the time you finally figured out how deal with the last change. The last year of working at this job, they banned us from ordering tools. Technicians that can't use their personal tools (standard operating procedure) but are not allowed to order company tools? Its like some kind of at&t technician paradox. Something's I guess I'll never understand.

    Advice to Management

    Treat grown men like grown men and it's all gravy.

  8. "A job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dispatcher in Dallas, TX
    Former Employee - Dispatcher in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great benefits-insurance and vacation time

    Cons

    Weak union representation-micro managed-too many metrics


  9. "Wire Texh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Good Pay and Training education

    Cons

    Can be long hours and exhausting


  10. "Currently I work as a Retail Sales Consultant part time and I’ve been with the company for almost two years now."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Houston, TX
    Current Employee - Retail Sales Consultant in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T part-time (More than a year)

    Pros

    Very good hourly rate, very good commission structure (you earn commission on everything you sell, the more you sell the more you earn, no caps.) Hours are flexible and your schedule will change every week. You’ll earn PTO and vacation hours after six months with the company, and you’ll get a raise every six months also depending on your performance.

    Cons

    Sometimes the store systems don’t work so well, which makes it hard to deliver an optimal experience to the customers. The late store hours can get tedious after awhile too.

    Advice to Management

    Please make our store systems better. We could use a lot of equipment upgrades too.


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