AT&T Reviews | Glassdoor

Find your next job here

AT&T Reviews

Updated February 21, 2018
16,707 reviews

Filter

Filter

Full-timePart-time

3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
7,981 Ratings

16,707 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (48)

    "Associate Director Technology Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director Technology Development in Bothell, WA
    Current Employee - Associate Director Technology Development in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Opportunity to work on cutting edge technologies.

    Support for women in technical leadership roles.

    Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.

    Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.

    Flexibility to work from home or office in newly renovated collaboration zones.

    Lots of opportunity to move around the company & work on new products.

    Cons

    Process heavy with lots of administrative overhead.

    Advice to Management

    Love the technology talks from ATO collaboration zones.

    AT&T Response

    Jul 24, 2017 – Talent Acquisition Manager

    We are pleased to hear that you feel we are reaching above and beyond when it comes to diversity and inclusion, as this is very important to us as a company. Thank you for positive your input and... More


  2. "In home expert"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Love the work I do with the people I help

    Cons

    Hours long better family life

  3. "Manager - WFM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager - WFM in Atlanta, GA
    Former Employee - Manager - WFM in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great people, pay and benefits. Had the opportunity to telecommute for years and the concessions for wireless, internet and TV service were great!

    Cons

    Not really anything other than saying you can't get too comfortable as it's currently a bloodbath with all the surplusing that's going on. A lot of senior employees like myself were surplused out due to length of service/pay only for the jobs to come open again the next quarter and be filled by less experienced people they could pay less.

    Advice to Management

    Stop running the enterprise off of a spreadsheet where it's constantly adjusted to see the numbers that you want and STOP using 'due to the needs of the business' as a reason to restructure everything.


  4. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    No opinion of CEO

    I have been working at AT&T part-time (More than 8 years)

    Pros

    Great customer service skills, I’m dedicated to a job. Very surficient, work well in an office atmosphere. I’m a problem solver and a fast learner.

    Cons

    I’m hard on myself when I make a mistake.

    Advice to Management

    I would be a great excess to your company with my knowledge of my customer service skills and my dedication I shown over the years, eager to learn something new.


  5. "Collections"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Field Service Manager in Dallas, TX
    Former Employee - Field Service Manager in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Fast paced, chance to grow and get ppromoted

    Cons

    High stress in a good way

    Advice to Management

    Keep the ability to advance


  6. "Awesome place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Great pay and good 401 k

    Cons

    Days can be long at times


  7. "Really good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Really good benefits, good pay

    Cons

    Work horrible shifts if you don’t have seniority

  8. "Senior Business Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Business Manager in Kansas City, MO
    Former Employee - Senior Business Manager in Kansas City, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Compensation, Benefits, work to life balance

    Cons

    Insisting on everyone being in a collaboration zone

    Advice to Management

    The company gave up a lot of great employees because they were not in a preferred city.


  9. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good benefits and pay.

    Cons

    Downsizing of repesentatives and benefits with all the mergers and buyout


  10. "Average review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Saginaw, MI
    Current Employee - Sales Representative in Saginaw, MI
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Money, hours, vacation friends family time

    Cons

    Micromanaging, stressful, the job is


Showing 16,707 of 17,508 reviews
Reset Filters