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AT&T Reviews

Updated February 23, 2018
16,717 reviews

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3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
7,985 Ratings

16,717 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (48)

    "Associate Director Technology Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director Technology Development in Bothell, WA
    Current Employee - Associate Director Technology Development in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Opportunity to work on cutting edge technologies.

    Support for women in technical leadership roles.

    Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.

    Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.

    Flexibility to work from home or office in newly renovated collaboration zones.

    Lots of opportunity to move around the company & work on new products.

    Cons

    Process heavy with lots of administrative overhead.

    Advice to Management

    Love the technology talks from ATO collaboration zones.

    AT&T Response

    Jul 24, 2017 – Talent Acquisition Manager

    We are pleased to hear that you feel we are reaching above and beyond when it comes to diversity and inclusion, as this is very important to us as a company. Thank you for positive your input and... More


  2. "Great place to work but very long hours."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Bowie, MD
    Current Employee - Assistant Manager in Bowie, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great benefits, great pay, good employee discount, commission structure is balanced, paid holidays, good leadership, incentives for over achievers. Tuition reimbursement.

    Cons

    Work hours are long and if you’re looking for a work, life balance, might not be the job for you.

  3. "Applications Developer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Flexible work environment place and telecommuting option

    Cons

    Not enough opportunity for promotion


  4. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Csr1 in Boise, ID
    Former Employee - Csr1 in Boise, ID
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T part-time (More than 3 years)

    Pros

    Fun Environment
    Recognition was always doing something for their employees

    Cons

    Most calls that you will answer are going to be calls about their issues and they can be frustrated. It's not towards you, just try to remember that and try to let them remember that you are there to help solve those issues as well.


  5. "Prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician
    Current Employee - Technician
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Good benefits, overall good work environment, good pay for something that doesn’t require degree.

    Cons

    Hours, management is difficult to get anything done for technicians, very difficult to move up


  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Tuition reimbursement, discounts, vacation, on the job training, good people, longevity if you work hard.

    Cons

    Be able to handle a fast paced changing environment which isn't bad but if you are not open to change then need not apply.


  7. "Talent Attraction Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Attraction & Acquisition Manager in Indianapolis, IN
    Former Employee - Talent Attraction & Acquisition Manager in Indianapolis, IN
    Recommends
    Negative Outlook

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good benefits, pay, hours, opportunity

    Cons

    Surplussing ! work life balance. keeps buying companies at the expense of employees

    Advice to Management

    Work harder to find jobs for surplussed people

  8. "Really good job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Really good benefits, good pay

    Cons

    Work horrible shifts if you don’t have seniority


  9. Helpful (1)

    "Manager - WFM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager - WFM in Atlanta, GA
    Former Employee - Manager - WFM in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great people, pay and benefits. Had the opportunity to telecommute for years and the concessions for wireless, internet and TV service were great!

    Cons

    Not really anything other than saying you can't get too comfortable as it's currently a bloodbath with all the surplusing that's going on. A lot of senior employees like myself were surplused out due to length of service/pay only for the jobs to come open again the next quarter and be filled by less experienced people they could pay less.

    Advice to Management

    Stop running the enterprise off of a spreadsheet where it's constantly adjusted to see the numbers that you want and STOP using 'due to the needs of the business' as a reason to restructure everything.


  10. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Customer Service Representative
    Current Employee - Customer Service Representative
    Recommends
    No opinion of CEO

    I have been working at AT&T part-time (More than 8 years)

    Pros

    Great customer service skills, I’m dedicated to a job. Very surficient, work well in an office atmosphere. I’m a problem solver and a fast learner.

    Cons

    I’m hard on myself when I make a mistake.

    Advice to Management

    I would be a great excess to your company with my knowledge of my customer service skills and my dedication I shown over the years, eager to learn something new.


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