AT&T Reviews | Glassdoor

AT&T Reviews

Updated November 13, 2018
18,679 reviews

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3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
8,884 Ratings

18,679 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1123 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 327 reviews)

More Pros and Cons

  1. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant
    Former Employee - Retail Sales Consultant
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Growth, yearly income obove average

    Cons

    Schedule for new hired is not the best

    Advice to Management

    Good


  2. Helpful (30)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to
    4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside of “the Death Star”. Try to leave or work from home with a sick kid, and you get written up! And I am a high level IT professional.

    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top
    Talent if they don’t change the culture DRASTICALLY TO BE MORE EMPLOYEE DRIVEN!

  3. "AT&T GLOBAL NETWORK SVCS LLC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional - Technical Architect in Alpharetta, GA
    Former Employee - Professional - Technical Architect in Alpharetta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Highly ethical and nondiscriminatory workplace. Very good environment for continuing learning of new emerging technologies.

    Cons

    Fast pace environment and long hours are expected sometimes.

    Advice to Management

    Don't change a thing, very good management environment.


  4. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Jamestown, NY
    Former Employee - Sales in Jamestown, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than a year)

    Pros

    Work environment, positive people and a great time!

    Cons

    Can't think of any cons

    Advice to Management

    N/A


  5. "Customer service rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    Good company, fun environment and good benefits

    Cons

    Management could be better but other than that it’s a good company


  6. "Retail sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Sedalia, MO
    Former Employee - Sales in Sedalia, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Great benefits, plenty of hours available

    Cons

    Rough on family balance

    Advice to Management

    None


  7. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T part-time

    Pros

    Good Management
    Good Pay and incentives

    Cons

    Requires evenings and weekends

  8. "Mobile Expert"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Diversity, Competitive Pay, Fast paced

    Cons

    Retail Hours, Working on weekends and holidays


  9. "asm"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    easy, rewarding, discounts. pays well

    Cons

    reps are whiny, have to deal with customers


  10. "AT&T Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RAN Engineer
    Former Employee - RAN Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good place to work. Great benefits

    Cons

    nothing really to come up in my mind as cons.


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