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AT&T Reviews

Updated Oct 4, 2023

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Found 37,782 of over 40K reviews
60% Recommend to a Friend
AT&T CEO John Stankey
54% Approve of CEO

Found 36,456 of over 40K reviews

Recommend to a Friend
Approve of CEO
AT&T CEO John Stankey
John Stankey
6,442 Ratings

What people are saying about AT&T

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Only because I’ve seen a bunch of people looking for referrals at AT&T , i would highly suggest staying away for now. We’re not in the most stabile time to be taking on new hires that are not technicians. With our CEO looking to reduce headcount by 15k and our Return to Office policy, literally no one’s job is safe. Yes, we go through “layoff” and “surplus” season EVERY year (just mentioning because I know someone is going to say this is old news). I’d suggest trying again in 2024.



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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

  • "The benefits are great and the Flex Hours are a blessing when you have kids appts etc(in 5285 reviews)
  • "Good pay and even that depends on whether you work night shifts or not.(in 4351 reviews)
  • "I work with mostly great people of all ethnicities most who are very engaged and skilled at their jobs.(in 1152 reviews)
  • "Salary is good if you started a long time ago and worked your way up.(in 769 reviews)
  • "They provide great training and set expectations early on so you are not surprised later on.(in 719 reviews)
  • "Poor Management and targets are always moving on metrics without support or knowledge of the market.(in 1959 reviews)
  • "No work/life balance because they asked you to stay late and work all the time.(in 1428 reviews)
  • "Management could be a downer and annoying when you have a bad manager (half them that remain are bad)(in 1015 reviews)
  • "Long Hours but extremely rewarding if you don't mind to put in the time and effort.(in 750 reviews)
  • "Upper management is poor in some areas and it's hard to get promoted.(in 747 reviews)

Ratings by Demographics

This rating reflects the overall rating of AT&T and is not affected by filters.

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    1. 5.0
      May 8, 2023
      Senior Software Engineer
      Current Employee, more than 10 years
      Tustin, CA
      CEO Approval
      Business Outlook


      Innovation Transformation Training and Growth Mindset Organization is embracing newest technologies to bring smiles to our customers faces


      Transformation can be harder for some, but internal teams are excited about pushing new technology and processes to improve customer experience and customer product delivery. I am excited to see what the future brings! :)

      Thank you for taking the time to share. Our legacy is known for innovation with an average of 4 new patents every day and 14 Nobel Prize winners since 1937. Thank you for continuing to be a part of our success. We, too, are excited to see what the future brings.

      1. 5.0
        Sep 4, 2023
        Sales Associate
        Current Employee
        CEO Approval
        Business Outlook


        Pay was a decent amount


        The sales could Be a lot to get

      2. Join the AT&T team
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      Viewing 1 - 10 of 36,456 Reviews

      AT&T Reviews FAQs

      AT&T has an overall rating of 3.6 out of 5, based on over 40,040 reviews left anonymously by employees. 60% of employees would recommend working at AT&T to a friend and 48% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

      According to anonymously submitted Glassdoor reviews, AT&T employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at AT&T. This rating has decreased by -1% over the last 12 months.

      60% of AT&T employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AT&T 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

      According to reviews on Glassdoor, employees commonly mention the pros of working at AT&T to be coworkers, career development, benefits and the cons to be senior leadership, work life balance, management.

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      Senior Financial Analyst

      I went through the final round of interview last Thursday with the CFO. It seemed to have went well, she said she'll talk to me soon. I haven't heard back yet. When is an appropriate time to follow up. And should I email the recruiter or the hiring manager?


      Customer Service Representative CSR

      I had an interview this afternoon for a customer service position in a call center. The ad was very vague to begin with and at the end of it I felt like I really didn't know anything more about the job. When I asked about the starting pay, which was not published in the ad, they looked incredulous (they were doing on-the-spot hiring today) and then asked me "What's your range?" And only responded with "I think we could meet that." And still never gave me a straight answer. Is this a red flag?

      1 Comment

      Software Engineer

      I did my initial interview with a “better established” startup and they said the interview process is 5 interviews. 3 technical then 1 interview with the CEO then another technical interview. Idk about you but that seems like a lot of interviews and they said they want to do it as fast as possible in a short time span. Is this a normal amount of interviews? Is this a red flag? For a full stack software position 4-5 years exp how much salary should be the norm in a hcol area?


      Glassdoor has 40,040 AT&T reviews submitted anonymously by AT&T employees. Read employee reviews and ratings on Glassdoor to decide if AT&T is right for you.