AT&T Reviews | Glassdoor

AT&T Reviews

Updated November 22, 2017
16,066 reviews

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3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
7,614 Ratings

16,066 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (34)

    "Associate Director Technology Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director Technology Development in Bothell, WA
    Current Employee - Associate Director Technology Development in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Opportunity to work on cutting edge technologies.

    Support for women in technical leadership roles.

    Pride in diversity & inclusion with 12 Employee Resource Groups with 40k+ members.

    Great benefits including 4+ weeks vacation, 6% salary match of 401k, paid maternity/paternity leave, financial support for adoption.

    Flexibility to work from home or office in newly renovated collaboration zones.

    Lots of opportunity to move around the company & work on new products.

    Cons

    Process heavy with lots of administrative overhead.

    Advice to Management

    Love the technology talks from ATO collaboration zones.

    AT&T Response

    Jul 24, 2017 – Talent Acquisition Manager

    We are pleased to hear that you feel we are reaching above and beyond when it comes to diversity and inclusion, as this is very important to us as a company. Thank you for positive your input and... More


  2. Helpful (1)

    "Management cared, upper didn't."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Representative in South Bend, IN
    Former Employee - Store Representative in South Bend, IN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great people at several stores I visited, good pay, especially if you have the drive to make it. Managers really cared about each person, they tend to realize if you aren't happy you wont be happy about selling.

    Cons

    Upper management didn't care. They'd be badmouthing an employee who they were talking up the past week just because their numbers are lower and would share that with the lower level employees. Not cool in any job. One in particular was super impersonal, made a subtle gay joke to a disabled man with a pride shirt on, was inconsiderate to people with glasses saying you'd have to be blind not to see the screen. Stuff like that.

    Advice to Management

    Definitely invest in some sensitivity training. Group exercises to keep up morale and push an open door policy.

  3. "Area Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Ocala, FL
    Current Employee - Area Manager in Ocala, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great pay and benefits and growth opportunity if you are top skill level.

    Cons

    Multiple changes, spans of control and long hours

    Advice to Management

    value your employees and respect their time


  4. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead eCommerce Manager in Atlanta, GA
    Current Employee - Lead eCommerce Manager in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (Less than a year)

    Pros

    -I've had smart, caring bosses(and I've had 3 in my 3.5 yrs here)
    -flexibility and work from home option
    -great work/life balance

    Cons

    -lots of red tape, so takes a while to get things done
    -lots of re-orgs


  5. "Solid company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Technical Support
    Current Employee - Advanced Technical Support
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great pay. Cutting edge of communication technology. I have found a lot of opportunity for advancement in various areas throughout the company.

    Cons

    Super fast paced. Big corporation problems. You will be just a number here. The machine never stops moving. Move with it or get run over.

    Advice to Management

    Work life balance is very lacking.


  6. "Thank you"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    Pros

    Really enjoy the opportunity to grow and work with my new skillset. over the decade i have spent as an employee has really helped me become the best opportunity

    Cons

    Do not like the surpluss process. While sitting around and waiting has been very frustrating.


  7. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Great Pay and Beni fits . Great atmosphere to work in, all of management has been spectacular. Love the way the company is going.

    Cons

    You control your own destiny. If you don’t want to come to work everyday and give it your all then this job isn’t for you.

    Advice to Management

    My management team has been great.

  8. "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T part-time

    Pros

    Lot of products to sell and in-turn make commission on.

    Cons

    un-realistic goals at times. They do not match current market trends with your goals and will change your goals inversely to the promotions given.

    Advice to Management

    Give a more personal coaching experience


  9. "Very well organized company who invests money in training their employees for success."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Manager in Yonkers, NY
    Former Employee - Retail Sales Manager in Yonkers, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Well trained, invests good money in their employees. Pays well and commission isn’t horrible. Company discounts are always a plus.

    Cons

    Commission isn’t bad but it’s taking a turn for the worse. The company is getting too political and corporate greed is messing it up unfortunately.

    Advice to Management

    Stay loyal to your employees and stop being greedy. Asking for managers to work more hours and slowly paying them less isn’t the way.


  10. "My AT&T Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Support Engineer
    Current Employee - Senior Network Support Engineer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The company invests in new technologies, invests in a lot of internal training and are always looking for ways to remain competitive. The company strives to do the right thing in many areas

    Cons

    Large company so nothing happens fast. Top Heavy. You're definitely a number.

    Advice to Management

    Find a better way to reward employees who push to do better. Don't put everyone in the same skill bucket. Some people do deserve to get paid more. I know HR ties your hands.


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