AT&T Business Analyst - Strategy and Operations Reviews | Glassdoor

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AT&T Reviews

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Found 19997 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
53%
Recommend to a Friend
52%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
9491 Ratings
  1. Featured Review
    Helpful (5)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good training, lots of opportunities for progression, good salary and benefits. They care about their workers.

    Cons

    Business processes are onerous and defy common sense.

    Advice to Management

    Empower your people and take more risks.

    AT&T2019-03-07
  2. "Fantastic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Port Saint Lucie, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 4 years

    Pros

    Great benefits flexible management nice environment and co workers

    Cons

    Goals, phone customer service outsourced making customers very upset

    Advice to Management

    Dont focus on the short term gains. Improve phone customer service so sales can sell.

    AT&T2019-01-18
  3. Helpful (96)

    "Horrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IT Senior Manager in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Decent benefits- that’s about it

    Cons

    HORRIBLE COMPANY! Constant layoffs! Management has also restricted Telecommuting. Employees used to be able to work from home all the time- now it is limited to 4 times a month. Impossible to find workspace at corporate locations- everything is “drop in” and you need to haul all your stuff into the office daily. Long hours and absolutely NO WORK LIFE BALANCE. Management does not care that you have a life outside...

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    Advice to Management

    IT employees need the flexibility you once gave us. We have ZERO WORK LIFE BALANCE. Over time, the best and brightest WILL LEAVE ATT. My coworkers and I are all just marking time. Waiting for the surplus and package- at which time we will take our talents elsewhere. ATT will be left only with the employees on the right side of the bell curve who are nowhere approaching top Talent if they don’t change the culture...

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    AT&T2018-08-15
  4. "Great job to have"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premesis Technician in San Jose, CA

    I worked at AT&T full-time for more than 4 years

    Pros

    Work always available Hands on everything

    Cons

    Mangement depends on location Minor issues with union

    AT&T2019-05-25
  5. "I truly enjoyed working in this industry"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at AT&T

      Pros

      Very satisfying setting up and repairing service

      Cons

      very Long hours and physically challenging

      Advice to Management

      Treat your employees like they are people not a commodity we are people as well

      AT&T2019-05-25
    • "Great place"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Sales Associate in New York, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at AT&T full-time for more than a year

      Pros

      Good training program for employee

      Cons

      None to report on this company

      AT&T2019-05-24
    • "Business Analysy"

      StarStarStarStarStar
        Former Employee - Anonymous Employee 

        I worked at AT&T

        Pros

        Very professional coworkers and good pay

        Cons

        Heavy work load and no growth

        AT&T2019-05-24
      • "Smooth Onboarding"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Manager Network Services in Columbia, MD
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at AT&T full-time for more than a year

        Pros

        As a new employee I found the onboarding process very smooth and efficient. Everyone has been very professional yet warm and welcoming. I am very excited about my future here at AT&T.

        Cons

        At this point I see no downsides to working here at AT&T.

        AT&T2019-05-23
      • "Wonderful place to work"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - LSR in Cape Girardeau, MO
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at AT&T full-time for more than a year

        Pros

        Excellent Incentives If you were able to sell well

        Cons

        High stress a lot of your success depends on luck

        Advice to Management

        Change metric ratings

        AT&T2019-05-23
      • "Good benefits"

        StarStarStarStarStar
        • Work/Life Balance
        • Culture & Values
        • Career Opportunities
        • Compensation and Benefits
        • Senior Management
        Current Employee - Retail Sales Consultant 
        Recommends
        Positive Outlook
        Approves of CEO

        I have been working at AT&T full-time for more than 4 years

        Pros

        Great benefits, a lot of perks

        Cons

        No worklife balance, bad management

        Advice to Management

        Need to improve where they are taking the company

        AT&T2019-05-24
      Found 19997 reviews