AT&T Reviews | Glassdoor

AT&T Reviews

Updated May 26, 2017
2,642 reviews

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4.9
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
1,560 Ratings

2,642 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 908 reviews)

  • No Work Life Balance you'll trade time for (in 260 reviews)

More Pros and Cons

  1. Helpful (150)

    "My time at AT&T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - A5 Manager PM/PIM (Acting B-band) in Bridgewater, NJ
    Former Employee - A5 Manager PM/PIM (Acting B-band) in Bridgewater, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    This was one of the most satisfying jobs I have ever had. It provided challenges and rewards unlike any other. There was a balance between work, community and family that allowed for location, remote and virtual workspace give a sense of accomplishment and truly made me feel as if I was making a difference. The culture and values of the company made me more socially aware and active. To this day I still involve myself is community affairs and helping people in need.

    Cons

    There were no real "cons" to the job. I was part of a FMP, otherwise given the choice I would still be working for the company to this day.

    Advice to Management

    Consider previous employees separated by factors or reasons beyond there control for future positions that become available in the new AT&T. Some of us would love to go back to work for the company.


  2. Helpful (1)

    "Professional Systems Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Systems Engineer in Los Angeles, CA
    Current Employee - Professional Systems Engineer in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Lots of training, flexible schedule, discount on services offered by AT&T

    Cons

    Offshoring, constant change of responsibilities.

    Advice to Management

    Stop offshoring


  3. "SR Sourcing Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sourcing Specialist in Orlando, FL
    Current Employee - Senior Sourcing Specialist in Orlando, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Constant technology innovation and learning

    Cons

    Extremely large organization and difficult to change direction fast

    Advice to Management

    Keep doing what you are doing


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  5. "great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Agent in Indianapolis, IN
    Former Employee - Sales Agent in Indianapolis, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    great hours, flexible shifts friendly staff. great atmosphere to work in. Great training that will transfer to any position. Great benefits

    Cons

    There aren't many cons to this company as long as you can handle the workload it can be overwhelming at times. The company also has strict rules on attendance so alway keep that in mind.

    Advice to Management

    Give one on one time to employees and always encourage your team to do their best. Promote within there are many people who are deserving of a good position


  6. "Senior Sourcing Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sourcing Manager in Bedminster, NJ
    Current Employee - Senior Sourcing Manager in Bedminster, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Negotiating contracts with various suppliers

    Cons

    There is really no serious cons


  7. "Great benefits and compititive pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Telesales Agent in Hoover, AL
    Current Employee - Telesales Agent in Hoover, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (Less than a year)

    Pros

    Great discounts, acceptable base pay with good commission.

    Cons

    The company is TOO big. The company seems very good at addressing concerns and problems. There are MANY crossing functioning departments. It often feels like the right hand has no idea what the left hand is doing.

    Advice to Management

    Not much. I like the direction of the company.


  8. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Contractor - Anonymous Contractor in Dallas, TX
    Current Contractor - Anonymous Contractor in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T as a contractor (More than a year)

    Pros

    Very organized and structured place.

    Cons

    None that I can think of at this time.

    Advice to Management

    None that come to mind. This location is really well run.


  9. "Excellent company to work at with amazing coworkers and many options."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technical Support Analyst in Middletown, NJ
    Former Employee - Technical Support Analyst in Middletown, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits, great work teams, great reputation. Acceptable pay. Highly educated work force.

    Cons

    Too much Dallas influence now. Too paternalistic. Lost appreciation of labs environment. Unnecessary pressure to move employees to Dallas is very very bad.

    Advice to Management

    Need to return to 360 feedback. Tolerates a few horrible mid level managers.


  10. "Sr. Sourcing/Contract Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sourcing Manager in Rehoboth Beach, DE
    Current Employee - Senior Sourcing Manager in Rehoboth Beach, DE
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Excellent work environment with great training and job skills maintenance programs. Outstanding benefits and compensation plans. Great opportunities for movement within the company.

    Cons

    As with all large corporations, there are extensive policies and processes.

    Advice to Management

    Streamline processes whenever possible.


  11. "Great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Manager in Lubbock, TX
    Current Employee - Senior Training Manager in Lubbock, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great pay and benefits great leadership and a real feel of family at work. AT&T realty does promote from within the company.

    Cons

    call center work is shift work and not always great for work life balance


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