AT&T Reviews | Glassdoor

AT&T Reviews

Updated Jun 18, 2019

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Found 20716 reviews

3.3
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
52%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
9617 Ratings
  1. Featured Review
    Helpful (7)

    "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good training, lots of opportunities for progression, good salary and benefits. They care about their workers.

    Cons

    Business processes are onerous and defy common sense.

    Advice to Management

    Empower your people and take more risks.

    AT&T2019-03-07
  2. "AT&T"

    StarStarStarStarStar
      Current Employee - Anonymous Employee 

      I have been working at AT&T full-time for more than a year

      Pros

      Job security, relatively less pressure but also depends on the manager

      Cons

      Management is not the best, Underpaid employees, very slow in taking any action

      AT&T2019-06-18
    • "Great work place to work."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail Sales Consultant in Little Rock, AR
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at AT&T full-time for more than 8 years

      Pros

      Great Benefits compared to other companies.

      Cons

      Work-life Balance is recognized but when you need time off, get sick (no qualifying doctor visit) or have to use FMLA it becomes hard to maintain your job. Not so caring.

      Advice to Management

      There are options.

      AT&T2019-06-18
    • "Stressful work enviornment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Sales Manager in Philadelphia, PA
      Doesn't Recommend
      Positive Outlook
      Disapproves of CEO

      I have been working at AT&T full-time for more than 3 years

      Pros

      Great pay and benefits with some extra perks.

      Cons

      Horrible working environment. Work life balance is horrific. Highly stressful and very political.

      Advice to Management

      Show your people that you appreciate them

      AT&T2019-06-18
    • "It used to be great."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Outside Plant Technician 
      Doesn't Recommend
      Neutral Outlook
      Disapproves of CEO

      I have been working at AT&T full-time for more than 10 years

      Pros

      Union Representation, Union negotiated Pay and Benefits

      Cons

      Ruthless downsizing, no growth opportunity, incompetent management.

      Advice to Management

      Go back to what you were good at, telecom, going head over heels in debt to compete with internet media companies is a fools errand. Place fiber everywhere treat your customers and employees fairly and noone could compete with you.

      AT&T2019-06-18
    • "Times Are Changing..."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Project Manager in Sacramento, CA

      I worked at AT&T full-time for more than 10 years

      Pros

      Many locations, various positions, potential to transfer, good benefits

      Cons

      Constant layoffs, technology changes, poor management

      Advice to Management

      Be more involved and don't be afraid to confront employees who are not up to par!

      AT&T2019-06-17
    • "Do not apply until after 2020"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager Network Services 
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I have been working at AT&T full-time for more than 5 years

      Pros

      Pay is good, benefits are decent but insurance is hyper expensive

      Cons

      everything else, work life balance is awful

      Advice to Management

      go away.

      AT&T2019-06-17
    • "Review"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Retail General Manager in Jackson, MS
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at AT&T full-time for more than 8 years

      Pros

      Great money, amazing benefits, 41K, paid vacation, opportunity for advancement, meet lots of awesome people within the company.

      Cons

      Very little care for management employees. They will fire you in a heart beat if a bargained employee hates you enough to persistently tries to get you fired, regardless of how much good you have done. I've seen this happen to many exceptional leaders before me. As long as there is a union to protect bargained employees and they know their power to hurt managers, I would stay away from management positions where direct...

      Show More

      Advice to Management

      Watch your back always, and never ever think you can trust anyone. Just look out for yourself and do everything 110% by the book.

      AT&T2019-06-17
    • "Great place to work"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Help Desk Technician in Cerritos, CA
      Recommends
      Positive Outlook

      I worked at AT&T full-time for more than 10 years

      Pros

      friendly, calm environment. People there give encouragement in any situation which makes it ideal to grow from within.

      Cons

      No Cons, great enthusiasm throughout the building

      Advice to Management

      keep up the good work

      AT&T2019-06-17
    • "GREAT JOB - GREAT BENEFITS"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - ERM in Corpus Christi, TX
      Recommends
      Positive Outlook
      No opinion of CEO

      I worked at AT&T full-time

      Pros

      Great diversity!!!!! Everyone is embraced. GREAT BENEFITS - Free DTV, Cheap internet & Cell phones; great insurance at low cost. GREAT PEOPLE to work with -

      Cons

      Complainers who don't appreciate what they have. As in all cases - Some GREAT Leadership & some lacking in Leadership - was surplus, two months notice and good severance, can't ask for more.

      Advice to Management

      Make sure the Leadership cares, Cyndee Wales & Cynt Marshal were WONDERFUL!!!! as was Ralph de la Vega!!!!

      AT&T2019-06-17
    Found 20716 reviews