AT&T Reviews | Glassdoor

AT&T Reviews

Updated April 23, 2018
17,084 reviews

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17,084 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1068 reviews)

  • very long hours; no work-life balance (in 308 reviews)

More Pros and Cons

  1. "Project Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Richardson, TX
    Former Employee - Project Manager in Richardson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    It was great company to work for.

    Cons

    More of an open door policy for Sr. Managment

    Advice to Management

    Opportunity for advancement


  2. "Overall Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Unparalleled benefits. Great pay and coworkers.

    Cons

    Too much of a ring kissing culture to move up and/or on. Numerous external applications, not one interview.

  3. "Professional company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Specialist Client Tech Administrator in Redmond, WA
    Current Employee - Specialist Client Tech Administrator in Redmond, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Competitive benefits and pay, equality focused, they provide many opportunities for additional training and schooling as a paid perk. High tech focused.

    Cons

    Many times senior management will make decisions that have adverse effects on downstream work force that appear illogical and arbitrary.

    Advice to Management

    Trust second level managers more.


  4. "Sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Flexibility and networking with others

    Cons

    Pay and work life balance


  5. "Senior Technical Architect - Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    flexible good pay great people good bosses

    Cons

    technology outdated need to move to newer tech


  6. "Collections"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    Cafe on site, time off was decent, and they had flex hours

    Cons

    stuck to a headset for 8 hours


  7. "Strategic Domain Lead"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    high energy and strategically evolving.

    Cons

    high energy and strategically evolving can also be viewed as a con due the challenges both technical and economical.

  8. "A great company that continue re-invent itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Middletown, NJ
    Current Employee - Anonymous Employee in Middletown, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Besides great total compensation package (salary, bonus, benefits) it has a culture of continuously re-inventing itself. So you never stop being amazed by new ideas, new approaches, new technologies, new directions, new businesses, etc.

    It is an value (or principle) based up-right corporate citizen to local and global communities that strive to do the right things to everyone.

    In short, you get rewarded for doing right in the company.

    Cons

    Being a business means the need to meet financial goals periodically there are pains to rank-and-file in form of layoff, even with the most humane way to handle that with a generous package.

    Advice to Management

    We have a great executive team and senior management team, with a committed frontline community. The challenge is to refine our upper and middle management to translate the visions and directions without distortion collectively the company achieve what it set out to accomplish.


  9. "Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Representative in Houston, TX
    Current Employee - Service Representative in Houston, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great pay, great benefits, tuition plans available

    Cons

    This company is agressively laying off workers, with no where for them to go

    Advice to Management

    if an employee is laid off they should have priority treatment on internal applications, I have applied over 90 times for a job I know I can do, yet I have not been hired and now I am finding myself in need of a job once again, and sadly I am skeptical I can get the break I need


  10. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    I have been working at AT&T full-time

    Pros

    Great benefits, Vacation and Pay

    Cons

    Job security! I have been pretty blessed


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