AT&T Reviews | Glassdoor

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AT&T Reviews

Updated January 21, 2018
16,456 reviews

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16,456 Employee Reviews

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  1. Helpful (2)

    "Research and Development Student Technical Intern"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T part-time

    Pros

    - Excellent Benefits
    - Great work environment
    - Relaxed schedule (depends on the team you're put in though)

    Cons

    - Not much to do if you're unassigned
    - Disconnect with management, full time employees and part time intern
    - No relevant formal training upon hiring (have to hit the ground running)


  2. "if you aren't customer service, you should be safe to stay employed"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    great benefits, remote capabilities, helpful colleagues, liked managers

    Cons

    sellers always had upper hand, we were support for everyone and for our own accounts, if you are helpful then this isn't that bad but the real issues were the lay offs- lay offs- lay offs

    Advice to Management

    Retaining customers is just as important as getting new revenue. If sellers keep making mistakes, look to manage those employees better. Your revenue will increase on that factor alone.

  3. "Bittersweet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    Great benefits, decent pay, great immediate leadership

    Cons

    No opportunities for advancement, promotion. Most moves are lateral. No personal touch or sense of engagement. Management positions are surplused every quarter


  4. "Sr. Business Manager, IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Lots has of opportunities to learn state of the art technology. Ability to work remote.

    Cons

    Regular downsizing and reorganization’s are very disruptive to work groups trying to meet and exceed goals.

    Advice to Management

    Maybe reorganize twice in a year, not every month!


  5. "Senior Marketing Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Marketing Manager in Bedminster, NJ
    Former Employee - Senior Marketing Manager in Bedminster, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Fair salaries; 401K; healthcare options; paid vacation; good work/life balance

    Cons

    Consolidating locations; requiring relocation to remain employed.

    Advice to Management

    Go back to TRUE policies such as those of legacy AT&T!


  6. "Good company to work for. Great learning experience."

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at AT&T full-time

    Pros

    Work life balance, good team effort in handling projects.

    Cons

    Needs to be better communication between different departments.

    Advice to Management

    Assure communication gaps are repaired between groups and organizations within various departments.


  7. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T part-time

    Pros

    Flexibility, friendly team, easy to commute, employee discounts.

    Cons

    unstable pays, downtime can be boring,

  8. "Technology Solutions Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Technology Solutions Manager in Redmond, WA
    Former Employee - Technology Solutions Manager in Redmond, WA
    Recommends

    I worked at AT&T full-time (More than 8 years)

    Pros

    Great benefits, good pay, understanding managers, flexible hours

    Cons

    Constant change, lack of team building, some mananger's rarely interact with direct reports


  9. Helpful (1)

    "AT&T is a fine place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Data Center Manager in Englewood, CO
    Former Employee - Data Center Manager in Englewood, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    They're huge at over a quarter million employees. As an employee you get 1st rate benefits and discounts on not only AT&T products but shopping for just about anything from cars to computers to movie night outs.

    Cons

    The HR/Personnel department seems to be overwhelmed at times. They can be slow in resolving problems for employees.

    Advice to Management

    With respect I say consider all the people you put out of work as legacy surplus employees when you take over a new company. Responsibility to the community means keeping jobs for those people living there, not just donations to different causes.


  10. "Great company environment. Lots of opportunities to grow professionally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Plenty of company provided benefits. Company does well in looki g out for workers' well being. Provides many opportunities to excel.

    Cons

    Some of the mandated company training will not apply to certain jobs. Company training site can be difficult to access.


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