AT&T Reviews | Glassdoor

AT&T Reviews

Updated July 19, 2018
17,625 reviews

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17,625 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "RSM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Advancement opportunities, benefits, tuition reimbursement && discounts

    Cons

    Not a lot of growth if you are not will to relocate.


  2. "I loved working at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Ocala, FL
    Former Employee - Customer Service Representative in Ocala, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Great people, great pay, great advancements, great work environment. I can't say anything bad about the company but I wish I had never left. My family moved to another state.

    Cons

    None. No Cons. None I can think of. I have worked in Georgia and Florida at At&t call center and the energy and excited may be a bit much for some. I love it.

    Advice to Management

    Keep up the awesome work. I love the team bonding and Mentoring. Exceptional.

  3. "Network Power"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Great place to work and to excel.

    Cons

    Nothing I can think of

    Advice to Management

    Good job!


  4. "Can be a great place but constant layoffs create stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Competitive pay, great benefits, great for your resume.

    Cons

    Constant layoffs create a stressful environment for employees. If your manager doesn't like you for some reason best believe you will be swept out the door with the nonstop layoffs. It feels really stuffy at times and people are in constant fear of the unknown status of their jobs. AT&T can be a great launching pad or resume boost but I would always keep my eyes open because it can be a volatile environment.


  5. "Great Work Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Bothell, WA
    Current Employee - Software Engineer in Bothell, WA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (Less than a year)

    Pros

    Bothell campus has a warm and welcoming culture. Team members are quick to help.

    Cons

    Lack of employee retention policy. Pay does not match norms of greater Seattle area.


  6. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Salem, OR
    Current Employee - Assistant Manager in Salem, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Cool people positive work place. A great place to build confidence and gain experience with customer service and sales. Competitive in a good way.

    Cons

    not much to complain about

    Advice to Management

    you rock keep up the good work


  7. "Senior New Technology Product Engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Development Engineer in Los Osos, CA
    Current Employee - Senior Product Development Engineer in Los Osos, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Professionalism, Reputation, Benefits, Training, Leadership

    Cons

    Stress, Morale, Downsizing, Constant Change, Mergers, Huge capitalistic corporate environment, Dysfunctional, Poor compensation

    Advice to Management

    Figure out a way to improve the products and service we offer, give more of our products to the employees so they can be familiar with them and promote them.

  8. "Sales support representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T part-time

    Pros

    Good incentives if you have company services and the discount is pretty good .
    training is paid.
    pay rate is nice

    Cons

    no paid sick time and doctors note needed to excuse absence
    attendance policy is pretty unforgiving
    given a company phone but you are expected to protective covers for a device that does not belong to you

    Advice to Management

    Do not hire students far outside of your stores radius if you are not in a popular area


  9. Helpful (1)

    "Customer Service Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Good benefits package, good work schedule

    Cons

    Lay Offs are happening everyday


  10. "Adminstrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The Brand, co workers, and benefit

    Cons

    Sometimes the long hours, systems needs to be updated

    Advice to Management

    Respect your employees regardless of level


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