AT&T Reviews | Glassdoor

AT&T Reviews

Updated April 25, 2017
4,253 reviews

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4,253 Employee Reviews

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Pros
  • Great pay and benefits/vacation time (in 740 reviews)

  • Great benefits along with a flexible work life balance makes this a great job for someone who is both a student and employee (in 413 reviews)

Cons
  • little work life balance opportunity (in 893 reviews)

  • No Work Life Balance you'll trade time for (in 256 reviews)

More Pros and Cons

  1. "AT&T IT and Sales Ops Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Atlanta, GA
    Former Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    Diversity, benefits, and continuing education opportunities

    Cons

    Layoffs at least once a year, sometimes more. Multiple reorgs throughout each year. Budget cuts sometimes start mid-year grounding all travel, expenses and cutting projects.


  2. "Good experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Plano, TX
    Former Employee - Anonymous Employee in Plano, TX

    Pros

    Flexible working time, projects are interesting

    Cons

    Not so organized, too business oriented


  3. "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Atlanta, GA
    Current Employee - Area Manager in Atlanta, GA
    Recommends
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Stability, the company provides it when you put in the work and become an asset with your skills. There are several different fields that the company employees also. The benefits are great.

    Cons

    Very difficult to move up in the company. It seems you have to have a sponsor before you get an opportunity to move up.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great benefits! Good work experience that opened a lot of doors for me."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Small Business Sales Representative in Suamico, WI
    Former Employee - Small Business Sales Representative in Suamico, WI
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    It's a fast paced environment. Great pay. Great benefits. Nice discounts on services. Growth opportunities abundant if you're willing to move.

    Cons

    You usually have to relocate to advance in the company.
    Challenging sales quotas that go up when exceeded. Company priorities don't always align with compensation priorities.


  6. "Great salaries and bonuses"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    great work environment, good salary.

    Cons

    my personal manager was an aggressive individual. I understand she was let go shortly after my departure.

    Advice to Management

    keep up the good work


  7. "It's a good company to work for . Lots of opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Global Field Ops Manager I T in Detroit, MI
    Former Employee - Global Field Ops Manager I T in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    The company has a lot of opportunity for advancement for an employee to find his or her niche which makes for a happy employee in the work force . Which translates into higher productivity.

    Cons

    No real diversity in management . This creates a lackof understanding and translates into a downward trend for productivity in the workplace employees need to feel connected to their jobs and that they are needed and wanted in a viable way which translates into higher productivity and the bottom line for the company

    Advice to Management

    Create a real atmosphere for diversity with out bias. Train managers to understand and embrace differences in culture.


  8. "Business Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at AT&T full-time (More than 8 years)

    Pros

    Good Benefits, Pension, 401k, Competitive Pay

    Cons

    company sometimes only reactive to the market


  9. "QA Tester"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - QA Tester in Atlanta, GA
    Former Contractor - QA Tester in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (Less than a year)

    Pros

    decent pay for job
    flexible work hours

    Cons

    Upper management never think about growing their employees


  10. "Requirements Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Requirements Analyst in Bothell, WA
    Former Employee - Requirements Analyst in Bothell, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good benefits, Liberal work from home policy

    Cons

    Not much of a team feel in Bothell site. People are nice but most people are working positions that are based in other cities so the people you sit with may have no connections to the team you work on.


  11. "great benefits and good pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Associate in Short Hills, NJ
    Current Employee - Retail Sales Associate in Short Hills, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Great co -workers with excellent benefits, lots of opportunity to move up in the company

    Cons

    work ours could get hectic, but thats retail . also too much changing of the pay plan and usually not for the better


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