AT&T Reviews | Glassdoor

AT&T Reviews

Updated June 20, 2018
17,441 reviews

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17,441 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Culture, schedule flexibility, plenty of opportunities to advance

    Cons

    Lower than desired base salary


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    excellent company to work for. great opportunity for career advancement

    Cons

    no cons at all. ver nice

  3. Helpful (1)

    "Great company to work for but not for everyone."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant
    Current Employee - Retail Sales Consultant
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Potential to make a lot of money
    Good schedule when you have been there a while
    Union protection for sales rep

    Cons

    Can take a while to move up in the company
    Work / Life could be better
    REALLY big push on selling TV

    Advice to Management

    The aggressive approach to selling TV isn't great. It often times leaves a sour taste in the customer's mouth. Also, look into improving the quality of customer care reps.


  4. "You get what you give"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time

    Pros

    The pay is amazing for the amount of work to be done, the 1st level management is pretty lenient on mostly all things, most field managers in the C&E department are 30+ years experienced in the Field so you will get people who know what they are doing and will be able to help you. The benefits are amazing only trumped by Amazon/Facebook/Google employees but they still are the best you will get out of a telecom company. PDOs , Vacation time and sick time are really nice to have.

    Cons

    I personally only had a few issues with other management who arent part of the C&E, the guys up above like 2nd and 3rd levels expect dumb things to be done, these guys have never stepped foot on the field and want results based on 0 experience and literally just care about numbers not the employees. The other dumbarrses at CWA union just take your money and do absolutely nothing for you. The contract is terrible. The fact most Outside plant techs are only Temp and not permanent jobs.

    Advice to Management

    Step out on the field every now and then, get some pole climbing training, put a hard hat on , go to a job and be useful and maybe you will learn that your job at wanting higher numbers while sitting in a comfortable chair in an AC chilled office while expecting the OPTs to have a 2 month job done in 3 weeks is retarded.


  5. Helpful (1)

    "At&t has been a great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Network Engineer in Arlington Heights, IL
    Current Employee - Senior Network Engineer in Arlington Heights, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    The benefits are extremely hard to leave

    Cons

    There’s no framework or structure path for advancement and promotion

    Advice to Management

    The company needs to recognize employees more often and understand the “Do more with Less” methodology is not a solution and should be discarded, it brings employee moral way down and increases stress levels . The majority of At&t employees are stressed out.


  6. "old school"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    made a lot of money

    Cons

    leadership was weak and selfish


  7. "In home expert"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Money is great if you reach your goals

    Cons

    No overtime pay available. Salary only

  8. "Life at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in North Canton, OH
    Current Employee - Retail Sales Consultant in North Canton, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Get to sell honest and good products and services. Get paid pretty well.

    Cons

    Way too stressful for the type of job that it is.

    Advice to Management

    Always to any management, act like you’ve been in the seller’s shoes before, show a little compassion here and there.


  9. "Network data engineer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    work from home and fixable schedule

    Cons

    more integration and access between departments


  10. "SAles rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time

    Pros

    Great group of people lots of training

    Cons

    Not enough areas for growth and the level of stress isnt worth it


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