AT&T Reviews | Glassdoor

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AT&T Reviews

Updated February 24, 2018
16,725 reviews

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16,725 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1038 reviews)

  • Life consuming, no work life balance (in 298 reviews)

More Pros and Cons

  1. "one of the best places I've had the opportunity to grow in with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Mobility RSC in Overland Park, KS
    Former Employee - AT&T Mobility RSC in Overland Park, KS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    great pay, flexible, competitive and fun atmosphere, commission plus base, cell phone and home entertainment discounts, 50 percent accys discount

    Cons

    favoritism, long hours, no wkends (if ya still believe in those) holidays, for get them! you have to be able to adapt to many personalitys which can be overwhelming at first but if ya stick it out you'll acquire a skill set that is priceless

    Advice to Management

    treat others as equals and lead, not tell!


  2. "70% mental"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IEFS Manager in Houston, TX
    Former Employee - IEFS Manager in Houston, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Team based with a ton of time to yourself. Great company perks

    Cons

    The day to day crying of grown adults. Throwing managers to the field does nothing but cause issues.

    Advice to Management

    Develop a better way to build your managers and teams

  3. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Orlando, FL
    Current Employee - AT&T Wire Technician in Orlando, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T (More than 3 years)

    Pros

    Compensation, first and second line management, overtime,

    Cons

    Work to life balance poor

    Advice to Management

    NA


  4. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Raleigh, NC
    Current Employee - AT&T Wire Technician in Raleigh, NC
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Good pay, great Benifits. Every job is different and you may get to travel. Work outside and with customers to do fiber optics and satellite services

    Cons

    Working in confined and dirty environment like attics and crawl spaces. Working rain or shine, cold or hot and still where a smile

    Advice to Management

    Management need to pay techs more money for the hard work we already do. It’s hard to raise a family while working till you drop.


  5. "Great company, long term growth and lots of opportunities internally."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Professional - Systems Engineer in Dallas, TX
    Former Employee - Professional - Systems Engineer in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Lots of pros - Awesome place to work, lots of flexibility, good pay, management cares and lots of exciting initiatives

    Cons

    Sometimes there is more focus on the process of creating a product than the actual product. But overall a great place to work.


  6. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Current Employee - Retail Sales Consultant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Better benefits, union protected, good commission, good discounts.

    Cons

    many many products required to sell, and expected to sale.


  7. Helpful (1)

    "Above average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Jacksonville, FL
    Current Employee - Retail Sales Consultant in Jacksonville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T part-time (More than 3 years)

    Pros

    Good pay, good discounts, and good benefits

    Cons

    Sick days are something that could be worked on

  8. "Retail Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Great pay and benefits.

    Cons

    It’s not what you know it’s who you know. With that being said get to know the higher ups and you can do anything within company. Good luck!


  9. "Territory Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Team, Hours, Benefits, People, flexibility, 401K match

    Cons

    Too frequent of Layoffs
    Company to big
    constant re-org


  10. "Business Specialist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    Set Hours, Union Security, Free Swag

    Cons

    Angry Customers, Teenage level drama between coworkers


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