AT&T Reviews | Glassdoor

AT&T Reviews

Updated November 22, 2017
16,063 reviews

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16,063 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. Helpful (1)

    "My AT&T Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Seattle, WA
    Current Employee - Senior Data Analyst in Seattle, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Flexible work environment, large amounts of training resources and support, entering a new era as it develops into a data and media company.

    Cons

    Lots of upheaval to the status quo as the company transforms itself.


  2. "Tech Support Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T part-time

    Pros

    works around your school schedule

    Cons

    Long hours need someone to take your shift to request day off

  3. "Great pay. Long hours. Decent vacation."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Mount Kisco, NY
    Current Employee - Retail Sales Consultant in Mount Kisco, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    If you sell what the company wants then you will have the potential to make a lot of money. Starting salary is good plus you get commission.

    Cons

    Long hour shifts and sick/point system sucks. The goals get stressful at times and they are usually higher than wanted.

    Advice to Management

    More realistic goals.


  4. "Customer support specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Support Specialist in Memphis, TN
    Former Employee - Customer Support Specialist in Memphis, TN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    Pay and great co-workers. Learning everything about all the new mobile gadgets

    Cons

    Dealing with customers. And odd hours. No weekends off


  5. "Assistant Inventory Administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jackson, MS
    Former Employee - Anonymous Employee in Jackson, MS
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    great benefits, employee recognition and good training

    Cons

    holidays, overtime, lifting, free work attire, locking

    Advice to Management

    dignity, training, community, service, promotion


  6. "Good Pay and benefits no chance of promotion"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Wire Technician in Atlanta, GA
    Current Employee - Wire Technician in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Pay, Benefits, Paid time off with holidays as well

    Cons

    Management, Culture, long hours with mandatory over time, no prospect of moving up or around the company starting at this position

    Advice to Management

    Train your employees, respect your employees, do not try to cripple your employees. Simple: LEAD YOUR TEAM TO SUCCESS!! NOT THE OPPOSITE


  7. "Developer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    No Pressure environment.
    Work/life balance 100%

    Cons

    Employees doesn't have work for months

  8. Helpful (1)

    "Great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    AT&T has great benefits, salary, people, and opportunities

    Cons

    advancement is sometimes difficult to navigate


  9. "7/10 company."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IEFS Technician in Dallas, TX
    Current Employee - IEFS Technician in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The job is pretty rewarding, discounts on all products and monthly bonuses if metrics are met, you develop great relationships with fellow technicians. Benefits and compensations are very good. So far this company has taken care of me.

    Cons

    Upper management is completely disconnected to their technicians. its basically white collar vs blue collar, especially since a union is involved. Management needs a makeover. To much corporate political drama. Company in really congested when it comes to its work force, pretty much impossible to move up in the ranks

    Advice to Management

    Make an effort to be able to trust your technicians since we pay your salary.


  10. "Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Good bonus structure for employees

    Cons

    No stock incentive for employees


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