AT&T Reviews | Glassdoor

AT&T Reviews

Updated November 19, 2017
16,043 reviews

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16,043 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 997 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "Fantastic pay for a fairly simple job."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retails Sales Consultant in Layton, UT
    Current Employee - Retails Sales Consultant in Layton, UT
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    AT&T compensates well for what we do. Products are easy to sell because the customers come in wanting them.
    AT&T coaches selling behaviors, not numbers. As long as you're offering, and trying, management will help you learn to sell.

    Cons

    There are a lot of metrics to hit every month, you have to learn to balance selling a lot of different products.
    The attendance policy is abhorrent. There are no "sick days". You get a good amount of PTO, but if you have a family emergency, or get sick and have to call in to work you get a discipline "point". After 4 points in a year period you get put on discipline, after 8 you get terminated.
    For people that have families, AT&T's attendance policy is not friendly too you. Be prepared to work long, weird, retail hours.


  2. "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time

    Pros

    Great benefits 401k match awesome training and free swag

    Cons

    Retail hours and holiday

  3. "Intern"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TDP Intern in Atlanta, GA
    Former Employee - TDP Intern in Atlanta, GA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Good Work Experience, overall great people

    Cons

    Not a lot of room for work-life balance


  4. "Premier Client Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Flexibility to manager your business

    Cons

    Constant Reorg makes it challenging to progress

    Advice to Management

    More customer support staff


  5. "sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at AT&T full-time

    Pros

    constant activity, challenging sales goals

    Cons

    sales begin to slow out of season


  6. "Good, but difficult to advance."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Dallas, TX
    Current Employee - Associate Director in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Good people, pay and benefits. Immediate leadership teams are good and listen to concerns. Upper management doesn’t engage lower management.

    Cons

    Lack of transparency into career planning. Sometimes you feel like you are spinning your wheels in the same place/position. Lack of funding for projects, and projects are overpriced internally.


  7. "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T part-time (More than 5 years)

    Pros

    great pay, good benefits (tuition reimbursement) , schedule flexibility,

    Cons

    Incompetent management, constant change in sales focus

    Advice to Management

    Listen to your employees more

  8. "prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    you pace the day being on your own. great pay and chill management plus benefits are awesome

    Cons

    can be hazardous and time consuming

    Advice to Management

    keep it up


  9. "Install internet, tv, phone and sattilite dish"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Austin, TX
    Current Employee - U-Verse Premises Technician in Austin, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Benefits good pay compared to other telecom companies

    Cons

    AT&T makes it difficult to get out of this position or move up.


  10. "Great benefits!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Dallas, TX
    Current Employee - Anonymous Employee in Dallas, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Great benefits package available for management employees, great opportunities to learn new technologies and areas of the business

    Cons

    can be difficult to get promoted, very political


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