AT&T Reviews | Glassdoor

AT&T Reviews

Updated December 10, 2018
18,821 reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1134 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 333 reviews)

More Pros and Cons

  1. "Its ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time

    Pros

    We worked pretty Good hours

    Cons

    Tough calls
    needs to be more support


  2. "Management"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Tons of opportunity on software development

    Cons

    Very Silo'ed - Limited exposure to other industry

  3. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Great pay and great networking

    Cons

    Experimental products gets pushed and then replaced.


  4. "First line manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good pay, decent benefits depending on hire date

    Cons

    Constant worry about layoffs. Very poor leadership from the top, they can't decide which direction the company is heading in so they hire and build up one department only to change their minds and tear it back down again. Department budget always an issue.

    Advice to Management

    Decide on a business objective and stick to it, that probably requires the replacement of our helmsman.


  5. "Network Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Ok benefits, good work life balance, good pay.

    Cons

    The processes to get certain things done can be cumbersome.


  6. "sweet union job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Simi Valley, CA
    Current Employee - U-Verse Premises Technician in Simi Valley, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    pay, benefits(401k, pension, paid holidays, low cost health insurance)

    Cons

    performance metrics can be hard to hit sometimes and don't accurately reflect your performance(for example if customers cancel appointments it hurts your numbers even though there's nothing you can do about it.)


  7. "In home expert"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Flexibility, company car, great compensation

    Cons

    Non fluctuating goals, high stress, long hours

  8. "Not worth the money"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time

    Pros

    Money was good. You can make a decent living.

    Cons

    Stress, management, staff are all awful.


  9. "Started out well, ended very poorly."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Duluth, MN
    Former Employee - Assistant Store Manager in Duluth, MN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    Great pay compared to other similar jobs in the area.

    Cons

    Terrible medical benefits. If you work in a store your commission is mostly based on DirecTV but at&t had no clue how to run that company so it's a total goat rodeo that severely affects your pay and advancement opportunities. I'm white but they were blatantly racist and discriminatory. I had numerous managers fired for ethical violations and numerous managers that should've been but weren't. I was fired 9 days before my wife's scheduled c-section so that they wouldn't be short-handed during the holidays. If you're a customer, you better check your account over after visiting a store or making changes through customer service because they will stick it to you whenever it's convenient for them.

    Advice to Management

    Fix DirecTV before it pulls you understand. Fix the QIR investigation process. It shouldn't take over two months to fire a manager who's actively sexually harassing their employees.


  10. "Mediocrity on Steroids"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at AT&T full-time

    Pros

    Benefits fairly decent, but not tremendous.

    Cons

    Good-ol' boy network meets technical debt, bottom line focus, and draconian rules. If you draw attention to yourself trying to promote change, you are toast.

    Advice to Management

    Check the calendar, it's the 21st century. Your cut-throat style in the interest of profits will only take you so far. Tearing up acquired companies to parlay other's knowledge you cannot foster on your own, put older workers on the street to save money, and trying to come in through the side door -- is not the definition of innovation.