AT&T Reviews | Glassdoor

AT&T Reviews

Updated June 19, 2018
17,430 reviews

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17,430 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Constant change and reorg"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Information Technology in Bothell, WA
    Former Employee - Information Technology in Bothell, WA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    They have decent salary and benefits with a bonus system based on company productivity. A lot of autonomy depending on group you are in.

    Cons

    Very little stability due to constant change and reorg depending on what merger is coming. Leadership lack communication and vision - I think most of this comes from trying to jump through the latest hoops and VP reorg.

    Advice to Management

    Create some stability for people and encourage commitment by either slowing down the reorgs or placing people during reports into another solid role.


  2. "AT&T Call Center"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Atlanta, GA
    Former Employee - Customer Service Representative in Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (Less than a year)

    Pros

    Flexible hours and laid back atmosphere

    Cons

    Strict metrics that have to be meet each month

  3. "Great company with great benefits and discounts."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IDC Technical Specialist in Lisle, IL
    Current Employee - IDC Technical Specialist in Lisle, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Discounts on mobile, internet, cable and internet

    Cons

    No cons that I can think of.


  4. "Wire tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Wire Technician in Atlanta, GA
    Current Employee - AT&T Wire Technician in Atlanta, GA
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Helping customers and making the company and me money

    Cons

    no set hours so you can't plan nothing outside your job.

    Advice to Management

    I love cooking and would love to be in this field


  5. "Large Job base"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    I enjoyed my experience there

    Cons

    Wasn't much diversity at my location


  6. "Anonymous"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at AT&T full-time

    Pros

    Reasonable place to work in Atlanta

    Cons

    Too many layers of management

    Advice to Management

    Do not micromanage your employees


  7. "RSC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    good work condition, decent pay, benefits

    Cons

    poor management at Largo Mall

    Advice to Management

    Resign, clearly unsuited

  8. "Senior IT project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    The health benefits are very good

    Cons

    The work hours and stress is high


  9. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Pay and benefits are good

    Cons

    Lack of respect from management


  10. "Sr. Test Engineer/CSM (Certified Scrum Master/Device Mgr"

    StarStarStarStarStar
    Former Employee - Senior Test Engineer/CSM/Device Manager in Alpharetta, GA
    Former Employee - Senior Test Engineer/CSM/Device Manager in Alpharetta, GA
    No opinion of CEO

    I worked at AT&T (More than 10 years)

    Pros

    Bonuses are yearly and dependent upon company performance

    Cons

    Evaluations are top down only.


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