AT&T Reviews | Glassdoor

AT&T Reviews

Updated June 23, 2017
4,415 reviews

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4,415 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 917 reviews)

  • No Work Life Balance you'll trade time for (in 261 reviews)

More Pros and Cons

  1. "Retail Sales Consultant at AT&T"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Retail Sales Consultant in Woodbury, MN
    Current Employee - AT&T Retail Sales Consultant in Woodbury, MN
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    The people that work there are great. Pay can be really good but can depend on the goals set by upper management.

    Cons

    Constantly changing expectations and goals. Scheduling with little regard for a decent work - life balance. Not a lot of opportunities in this market to move up outside of retail.


  2. "A Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Supervisor in Greensboro, NC
    Current Employee - Floor Supervisor in Greensboro, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    I love the connection I can make with people all across the world and since I am problem-solving oriented, I love finding out the box options to find a resolution. I also love the office environment with my coworkers because of my outgoing and energetic personality.

    Cons

    I do not like feeling like there are no upward advance opportunities unless I am willing to uproot my life. Although I have no children, making large moves without assistance or incentive is unattractive, and in the same turn, my area does not have the room for movement.

    Advice to Management

    Create or allow for upper movement in our local area, there is so much room to bring jobs back here that qualified applicants can enhance their skills.

  3. "Area Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Area Manager in Los Angeles, CA
    Current Employee - Area Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 5 years)

    Pros

    Great educational opportunities and chances to build or retool skills

    Cons

    Health Benefits are more expensive than some other large companies.

    Advice to Management

    Consider negotiating for more favorable benefits for employees.


  4. "Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager in Cerritos, CA
    Current Employee - Account Manager in Cerritos, CA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T (More than 5 years)

    Pros

    when you're doing well they leave you alone, pay, 401k etc.

    Cons

    The direct supervision of your manager is overwhelming


  5. "Learned a lot about systems integration"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Tarpon Springs, FL
    Former Employee - Anonymous Employee in Tarpon Springs, FL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    There were many brilliant minds working there. If one had the ability to put people at ease and win their trust, there was virtually no limit to the knowledge base one could construct.

    Cons

    The challenges revolved around internal corporate politics, for the most part. One had to be careful as to which "camp" with which one aligned oneself. Not an easy task for a newcomer.

    Advice to Management

    Due to the complex nature of the business, it might be a good idea to pair all newcomers with a "mentor" from a different department, to provide a more well/rounded vie of the company.


  6. "Good Pay, Good Benefits, Poor Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Morgantown, WV
    Former Employee - Retail Sales Consultant in Morgantown, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Pay was awesome

    Commission structure at the time was uncapped and allowed for a lot of money making.

    Cons

    Bottom of totem pole because of seniority made it hard to get off days I needed.

    Employees expected to offer Everything to Every customer even if it didn't fit their needs.

    Advice to Management

    Listen to the complaints of employees, we don't all complain about the same things for no reason.


  7. "Good and Bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Management in Nashville, TN
    Former Employee - Management in Nashville, TN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great sense of security as for as the company goes but the sense of security for the employee is not there.

    Cons

    The company, which once cared about their employees, no longer does (in the eyes of the employees). So much for Employee Loyalty

    Advice to Management

    Do what is best for your team.

  8. "Great company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Representative in San Antonio, TX
    Current Employee - Finance Representative in San Antonio, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Benefits,perks,people,experience,training...and challenges advancement opportunities, working there prepared me for working anywhere doing numerous things and jobs also advancement opportunites with advancing your education

    Cons

    Work schedule ,not conducive for family life, small kids cause no flexiblity and restricted attedence policy also commute not flexible

    Advice to Management

    From Remember where u came from


  9. "Retail Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Beverly Hills, CA
    Former Employee - Retail Sales Consultant in Beverly Hills, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    The pay is wonderful and you get raises every six months. There is tuition reimbursement and tons and perks. The employee discount is amazing. There are locations all over the country so you can move wherever you want. Honestly if you're willing to work for it there are plenty of opportunities within the company.

    Cons

    Wearing a uniform and a name tag is lame. The sales pressure is tough and the commission scale constantly changes in favor of the company and not the employee.

    Advice to Management

    None.


  10. "Retail Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Stockton, CA
    Current Employee - Retail Sales Consultant in Stockton, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    good environment, good benefits, good company

    Cons

    comision and deductions no to accurate

    Advice to Management

    need to care more about employees


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