AT&T Reviews | Glassdoor

AT&T Reviews

Updated August 17, 2017
15,224 reviews

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15,224 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 954 reviews)

  • No Work Life Balance you'll trade time for (in 273 reviews)

More Pros and Cons

  1. "They are great, great environment"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    They have very good service

    Cons

    They are kinda expensive


  2. Helpful (1)

    "At&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Sherman, TX
    Current Employee - Retail Sales Consultant in Sherman, TX
    Recommends
    Positive Outlook

    I have been working at AT&T (More than a year)

    Pros

    Great job, with great benefits

    Cons

    Not much cons, besides working weekends.

    Advice to Management

    None at the moment

  3. "Good company, but watch out for poor managers."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior SPECIALIST-NETWORK SUPPORT in Middletown, NJ
    Former Employee - Senior SPECIALIST-NETWORK SUPPORT in Middletown, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    AT&T is a good company, they have decent benefits.

    Cons

    Make sure you interview your manager in your interview. All managers are not created equally. Some managers lack forward thinking and vision. The benefits are slowly being taken away.

    Advice to Management

    Some of them don't have integrity and they are infesting the people that work for them and upper management either don't know or they turn a blind eye. They need to change, but some of them are too far gone.


  4. "Retail sales consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Lansing, MI
    Current Employee - Retail Sales Consultant in Lansing, MI
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Great pay pension 401k matching tuition reimbursement, great job if friendly and quick on your feet

    Cons

    Rough hours and time policy hard to work retail hours with kids


  5. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time

    Pros

    Good things input to get okay

    Cons

    Bad things very minimum okay

    Advice to Management

    None


  6. "National Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Executive
    Former Employee - National Account Executive
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    - Very good environment/pay
    - Good management in my area
    - Products are worth the effort to sell
    - Good investment in training/education

    Cons

    - Company is going through a shift in focus, few jobs are safe
    - Too MANY products to sell, pitching all to customer can leave them overwhelmed

    Advice to Management

    Investing more in employee engagement, that was something that changed in the last few years as results driven focus overtook keeping your work force positively engaged.


  7. "Would recommend friends to work here- after I set expectations"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - District Manager
    Former Employee - District Manager
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Training- top notch training programs
    Tuition reimbursement
    Advancement opportunities- if you work hard and sacrifice
    Peers- great peer teams and networks, lifelong friendships created
    Benefits- comparable if not better than most companies
    Work in advancing technology- products are continuously being improved, created
    Do invest in their people

    Cons

    work life balance not great
    upper management not as willing to change as they teach/preach
    sales quotas were sometimes set or changed unrealistically (it's sales I get it)

    Advice to Management

    pay attention in training and implement the changes we are being taught. it starts at the top down. Be realistic with work life balance (this was getting better).

  8. "customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at AT&T full-time

    Pros

    good company to work in terms of benefits, salary and locations

    Cons

    make sure employees receive enough training


  9. "Everything great but salary is not competitive enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at AT&T full-time

    Pros

    Flexible, Friendly, Benefits, Vacation, Growth

    Cons

    Salary, Contingency, Technology, Management, Unstable

    Advice to Management

    More competitive salary


  10. "Data Center Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Center Technician in Dallas, TX
    Current Employee - Senior Data Center Technician in Dallas, TX
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Great work environment. Good benefits.

    Cons

    Some positions are being outsourced or eliminated.


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