AT&T Reviews in Riverside, CA | Glassdoor

AT&T Riverside Reviews

To filter reviews, or .

Found 25 reviews

2.3
StarStarStarStarStar
Rating TrendsRating Trends
14%
Recommend to a Friend
2%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
12 Ratings
Pros
Cons
More Pros and Cons
  1. "call center customer service"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Call Center in Riverside, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 9 years

    Pros

    Assist customers with accounts fast paced office and lots of opportunity for advancement and learning.

    Cons

    Alot of stress to finish projected duties on time very challenging.

    Advice to Management

    More hands on with employees to be more familiar with every aspect of the job.

  2. Helpful (1)

    "Great pay but very stressful talking to upset customers all day long"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Bilingual Sales Representative in Riverside, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Benefits, Great Pay, Team environment, and contests.

    Cons

    Micromanaged, No work life balance, Hard to get time off, Fast-paced call center, Sitting down all day, Lots of changes, Poor Management, and all about the revenue

    Advice to Management

    All policies and processes should be the same throughout the office. Communication is key and also enabling your team with proper coaching to improve job skills.

  3. "Bad Managment"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Integration Consultant in Riverside, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 6 years

    Pros

    -Benefits and benefits -Benefits and benefits

    Cons

    -Pay -Commission always changing -Supervisors are very demanding and some even mistreat you -Discrimination against employees going on disability or returning back from leave -Very political

  4. "Splicing tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service/Splicing Tech in Riverside, CA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Good pay. Lots of opportunities.

    Cons

    To much micro management.

  5. "last time"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - IEFS Technician in Riverside, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 4 years

    Pros

    good pay great coworkers company provides everything for job

    Cons

    too numbers based not enough focus on customers

  6. "Sales Representative"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Representative in Riverside, CA
    Recommends
    Neutral Outlook

    I worked at AT&T full-time for more than 20 years

    Pros

    Great place for advancement and retirement.

    Cons

    Management is not as a team player as it seems.

  7. "Application Sales Executive III"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Hosting and Applications Services Executive III in Riverside, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Great opportunities to learn about the latest technologies. Pay and benefits good.

    Cons

    Advancement difficult as usually based on who you know, not what you know.

  8. "Service"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Riverside, CA

    I have been working at AT&T

    Pros

    Salary is outstanding benefits excellent

    Cons

    Employees have difficult tasks to complete

    Advice to Management

    Employees should be first

  9. "Sr. Specialist - Tech Project Manager"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Specialist - Tech Project Management in Riverside, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Flexible works hours. I like working at At&t because of the flexibility. The company has a lot of good people working here.

    Cons

    Hard to get promoted. It seem that the only people that gets promoted are friends or someone that knows someone.

  10. Helpful (1)

    "sales"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Riverside, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at AT&T part-time for more than a year

    Pros

    ok but could pay more. lots of children to deal with both customers and peers. managers are ok but kinda tough

    Cons

    pay is pretty small but if you hit your goal bonus is ok. have to go to a lot of meetings

    Advice to Management

    i know you need to meet store targets but maybe do more coaching and less telling. be more flexible with time off policy

Found 25 reviews