AT&T Reviews in Riverside, CA | Glassdoor

AT&T Riverside Reviews

Updated January 26, 2019
53 reviews

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Riverside, CA Area

2.7
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Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
28 Ratings

53 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Senior Technical Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - National Senior Technical Project Manager in Murrieta, CA
    Former Contractor - National Senior Technical Project Manager in Murrieta, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at AT&T as a contractor (More than 8 years)

    Pros

    Family atmosphere, work from home, good training.

    Cons

    No cons, great company.


  2. Helpful (1)

    "Great pay but very stressful talking to upset customers all day long"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bilingual Sales Representative in Riverside, CA
    Former Employee - Bilingual Sales Representative in Riverside, CA
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Benefits, Great Pay, Team environment, and contests.

    Cons

    Micromanaged, No work life balance, Hard to get time off, Fast-paced call center, Sitting down all day, Lots of changes, Poor Management, and all about the revenue

    Advice to Management

    All policies and processes should be the same throughout the office. Communication is key and also enabling your team with proper coaching to improve job skills.

  3. "Bad Managment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Integration Consultant in Riverside, CA
    Former Employee - Integration Consultant in Riverside, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 5 years)

    Pros

    -Benefits and benefits
    -Benefits and benefits

    Cons

    -Pay
    -Commission always changing
    -Supervisors are very demanding and some even mistreat you
    -Discrimination against employees going on disability or returning back from leave
    -Very political


  4. "Splicing tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service/Splicing Tech in Riverside, CA
    Former Employee - Service/Splicing Tech in Riverside, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Good pay. Lots of opportunities.

    Cons

    To much micro management.


  5. "last time"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IEFS Technician in Riverside, CA
    Former Employee - IEFS Technician in Riverside, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 3 years)

    Pros

    good pay
    great coworkers
    company provides everything for job

    Cons

    too numbers based
    not enough focus on customers


  6. "Sat Installer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Premesis Technician in Corona, CA
    Current Employee - Premesis Technician in Corona, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    If one got more then 10 years with the company you would always have a secure job.

    Cons

    When one is at the bottom of the seniority, they would work you off and lay you off when there is an company reorganize.


  7. "Fun"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Satellite TV Technician in Winchester, CA
    Current Employee - Satellite TV Technician in Winchester, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Company vehicle
    AT&T products discount
    Discount on Directv
    Company clothes
    Safety training
    Get to know new products that come out

    Cons

    Not knowing when you get off, schedule changing all the time, you’re ranked on how long you been with company instead of how good your work is

  8. Helpful (4)

    "Stay away!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Chino Hills, CA
    Former Employee - Retail Sales Consultant in Chino Hills, CA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    Easy to relocate anywhere, because they have locations everywhere. You can make good income if you really can take all the stress and the unnecessary pushing of management. You can actually make better money if they stop that pursuer but they never understand!

    Cons

    The HR doesn't really care if you are a victim of discrimination or retaliation, they might make a deal with the offender actually!

    Advice to Management

    Do the right thing or leave this company that a better cultured company!


  9. "Mgrs are unethical"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RSC in Temecula, CA
    Current Employee - RSC in Temecula, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    Paycheck is good if you don't mind lying to people. The only way to make money is to sell and that my friend involves making up the rules

    Cons

    You will have to lie to the customer to make money. Management writes you up if you don't don't keep your numbers up and follow managements made up sales pitches you will get fired

    Advice to Management

    Stop slamming customers


  10. "Great pay .. politics suck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Representative in Rancho Cucamonga, CA
    Former Employee - Retail Sales Representative in Rancho Cucamonga, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than a year)

    Pros

    As a rep I had great pay ...even the worst reps got payed a lot
    Very great work life balance

    Cons

    Was supposed to move to management but a coworker lied about me and said I tried to fight him lol went on a final and couldn't move up

    Advice to Management

    None


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