AT&T Reviews in Sacramento, CA | Glassdoor

AT&T Sacramento Reviews

Updated November 3, 2017
82 reviews

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Sacramento, CA

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
41 Ratings

82 Employee Reviews

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Pros
Cons
  • little work life balance opportunity (in 994 reviews)

  • No Work Life Balance you'll trade time for (in 285 reviews)

More Pros and Cons

  1. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Human Resources Generalist in Sacramento, CA
    Former Employee - Senior Human Resources Generalist in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Able to leverage my skills and contribute to the success of the organizations I supported.

    Cons

    Migration to large work hubs versus through out the country.

    Advice to Management

    Continue spending time training supervising managers


  2. "Great Company, but big business can be a drawback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Sacramento, CA
    Current Employee - Senior Systems Engineer in Sacramento, CA
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Good benefits such as product concession, good opportunity for advancement. Excellent support from direct leadership. Good education/training opportunities.

    Cons

    Employee surplus seems to occur frequently (almost annually over the past few years)

    Advice to Management

    Company should ensure to value employee talent and contributions over contractors. Too many times have I seen valuable employees surplussed when contractors are maintained.

  3. "Great Jobs and Great Employee Engagement Teams!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Sacramento, CA
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Innovative, leaders in technology development, above average payscale, great benefits. Employee Resource Groups are encouraged and a highly valued corporate resource. Senior leadership and CEO speak volumes about their appreciation for the ERG's.

    Cons

    Teams are not collocated and you may never meet your boss face-to-face. Loss of personal connection that help some become engaged with the work they're doing.

    Advice to Management

    Just because you cant see how busy a person is (cause your in a separate location, doesnt mean they're not working.


  4. "Retail Sales Consultant - AT&T Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Sacramento, CA
    Current Employee - Retail Sales Consultant in Sacramento, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    decent pay, good benefits, much diversity

    Cons

    sales pressure can be severe. Goals are often too aggressive and unrealistic causing employees to slam unwanted features and fees on to customer's accounts.

    Advice to Management

    retain high performing, honest, sales professionals by offering a good salary not dependent on sketchy commission plans.


  5. "Senior Technical Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Architect in Sacramento, CA
    Former Employee - Senior Technical Architect in Sacramento, CA
    Recommends
    Positive Outlook

    I worked at AT&T (More than 10 years)

    Pros

    Good salary, benefits and training opportunities.

    Cons

    High level of bureaucracy. Bottom-Top approach with low level of empowerment. Although training opportunities are available, it was difficult to enroll due to overwhelming day-to-day job responsibilities.

    Advice to Management

    Attempt more of a Top-Bottom management approach so that employees are given the resources necessary to create the solutions that are asked for by upper management.


  6. "Prem tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Sacramento, CA
    Current Employee - Technician in Sacramento, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Lots of freedom and never will be stuck in one place all day usually

    Cons

    Company management can sometimes be hard to understand

    Advice to Management

    Nothing you can really do


  7. "tech"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technician in Sacramento, CA
    Current Employee - Technician in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    medical and pay is ok

    Cons

    manager is the worst one

    Advice to Management

    to much to explain and will need time

  8. "OPT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company , keep treating your employees the best

    Cons

    be on time , they don't tolerate late or tardy employees

    Advice to Management

    keep doing great things as you have


  9. Helpful (4)

    "Big and Old does not mean Bad..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lead Product Marketing Manager in Sacramento, CA
    Current Employee - Lead Product Marketing Manager in Sacramento, CA
    Recommends
    Positive Outlook

    I have been working at AT&T full-time (More than 8 years)

    Pros

    I frequently remind my fellow employees, at a large corporation, job opportunities are endless. I could climb telephone poles in Hawaii or build webpages in Atlanta.

    In my past life, I frequently found myself working at companies for a couple years, then the company would go out of business. AT&T has been around for more than 140 years and I imagine will be around for 100s more.

    AT&T pays a competitive salary, encourages professional development, assists with college and technical training costs, and encourages an environment where creative expression can exist alongside performance activities.

    The company empowers its employees to make change. I’ve frequently felt that my ideas and opinions have made a difference in the execution of corporate strategy.

    Cons

    Initially it is hard to understand the different “silos” that exist within the company. Whether helping out a customer or attempting to start dialogue on a new project, you frequently engage with stakeholders who’s priorities are different than yours. You spend just as much time inside the company presenting your idea to partners as you would externally capturing new customers. Over the last 10-years, the conditions have improved, but in no way are the gone. But, if the company wasn’t as strict on cross department policy, would it have existed for 140 years.

    Additionally, the company is quick to eliminate positions when they become unnecessary. While we are frequently reminded that these decisions are not personal, they certainly feel that way. You must be comfortable with position change if you’re going to find happiness at AT&T. This isn’t a company where you would perform the same task for 30 years… Must be flexible!

    Advice to Management

    Management tends to push issues down in the hopes that those closer to the condition are able to find a resolve. But frequently, the resolution sits outside of the workgroup, or even the organization. Management should evaluate each question to determine the “true owner.” If it is indeed the employee, than passing back is appropriate. But if it’s outside the scope of the department, don’t ask them to “work it out.” Identify the roadblock and own resolving with a permanent resolution.


  10. "Sales and customer serv"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Sacramento, CA
    Former Employee - Anonymous Employee in Sacramento, CA

    I worked at AT&T (More than a year)

    Pros

    Great customer service and always new promotions to apply to accts

    Cons

    Always changes with very little notice


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