AT&T Reviews in Sacramento, CA | Glassdoor

AT&T Sacramento Reviews

Updated October 31, 2018
103 reviews

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Sacramento, CA Area

3.4
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
49 Ratings

103 Employee Reviews

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Pros
Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1135 reviews)

  • "Long hours and absolutely NO WORK LIFE BALANCE" (in 333 reviews)

More Pros and Cons

  1. "Retail Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Store Manager in Sacramento, CA
    Former Employee - Retail Store Manager in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 8 years)

    Pros

    - Benefits
    - Pay
    - Flexibility
    - Company that keeps on adapting to change which will always make it relevant to the future opportunity for job security.

    Cons

    - transparency needs to be work on threw upper leadership

    Advice to Management

    Focus on your network and ERG groups. There is going to be a lot of change all the time with different leadership so re building your image will happen quite a bit. If you are a manager who will be willing to relocate you can move up fast in the company.


  2. "Construction and engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Construction Technician in Sacramento, CA
    Former Employee - Construction Technician in Sacramento, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Decent pay if you are a full time regular employee.

    Cons

    Too many managers that are all related. If you don’t have a lifelong friend or relative that is in management then you are just a disposable tool.

  3. "Working at AT&T"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supply Service Attendant in West Sacramento, CA
    Current Employee - Supply Service Attendant in West Sacramento, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Job Security and good pay

    Cons

    Job can be very physical and long hours walking and lifting.

    Advice to Management

    Take time to listen to good feedback from employees


  4. "Mid Market Acquisition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Sacramento, CA
    Current Employee - Anonymous Employee in Sacramento, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time

    Pros

    Decent Pay, Good benefits, good career growth opportunity.

    Cons

    As someone said, it is sort of ridiculous you have to leave the company and come back at higher pay. Almost everyone that left, came back at higher salary. Seems to be the case and what people do. If you are in Acquisition sales it will grind you out and it is truly sad when the fiber sales executives have only one quota bucket and can smash it and easily double their commission. Acquisition folks are totally mistreated in pay. Having three quota buckets one of them matching the fiber sales executives but double or triple their quota. Its ridiculous. I have no idea who thought that was a good idea to make Acquisition position feel even worse lol. I haven't met one person who if I had one on one conversation with actually doesn't think they are unfairly paid compared to fiber executives. Mangers know it, VPs know it but above that it gets ignored. Plus we are told to sell the strategic services portion but paid the least on it. I mean common! Man's gotta pay bills, its almost like they want you to hate your job and leave. And not to mention you have to deal with escalations that are not of your own making since you manage a module. Word of advice if you this is the position you are seeking run away. Yea you can hustle and grind but you will never make as much as the fiber folks who can open hunt and double or tripe their commission. Take that position all day. If AT&T paid us fairly on commision on the work load we take I would say its worth it. But a lot of people get burned out in this position.

    Advice to Management

    Increase job satisfaction of Acquisition sales.


  5. "AT&T Sales Executive Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Sacramento, CA
    Current Employee - Sales Executive in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great coworkers with varied and extensive knowledge. Great health benefits. Flexible work location/ schedules.

    Cons

    Not very competitive pay when promoting/ transitioning internally.


  6. "Great Company, but big business can be a drawback"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Systems Engineer in Sacramento, CA
    Current Employee - Senior Systems Engineer in Sacramento, CA
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T (More than 10 years)

    Pros

    Good benefits such as product concession, good opportunity for advancement. Excellent support from direct leadership. Good education/training opportunities.

    Cons

    Employee surplus seems to occur frequently (almost annually over the past few years)

    Advice to Management

    Company should ensure to value employee talent and contributions over contractors. Too many times have I seen valuable employees surplussed when contractors are maintained.


  7. "management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Human Resources Generalist in Sacramento, CA
    Former Employee - Senior Human Resources Generalist in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Able to leverage my skills and contribute to the success of the organizations I supported.

    Cons

    Migration to large work hubs versus through out the country.

    Advice to Management

    Continue spending time training supervising managers

  8. "Great Jobs and Great Employee Engagement Teams!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Sacramento, CA
    Current Employee - Senior SPECIALIST-NETWORK SUPPORT in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Innovative, leaders in technology development, above average payscale, great benefits. Employee Resource Groups are encouraged and a highly valued corporate resource. Senior leadership and CEO speak volumes about their appreciation for the ERG's.

    Cons

    Teams are not collocated and you may never meet your boss face-to-face. Loss of personal connection that help some become engaged with the work they're doing.

    Advice to Management

    Just because you cant see how busy a person is (cause your in a separate location, doesnt mean they're not working.


  9. "Retail Sales Consultant - AT&T Mobility"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Sacramento, CA
    Current Employee - Retail Sales Consultant in Sacramento, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    Pros

    decent pay, good benefits, much diversity

    Cons

    sales pressure can be severe. Goals are often too aggressive and unrealistic causing employees to slam unwanted features and fees on to customer's accounts.

    Advice to Management

    retain high performing, honest, sales professionals by offering a good salary not dependent on sketchy commission plans.


  10. "Senior Technical Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Technical Architect in Sacramento, CA
    Former Employee - Senior Technical Architect in Sacramento, CA
    Recommends
    Positive Outlook

    I worked at AT&T (More than 10 years)

    Pros

    Good salary, benefits and training opportunities.

    Cons

    High level of bureaucracy. Bottom-Top approach with low level of empowerment. Although training opportunities are available, it was difficult to enroll due to overwhelming day-to-day job responsibilities.

    Advice to Management

    Attempt more of a Top-Bottom management approach so that employees are given the resources necessary to create the solutions that are asked for by upper management.


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