AT&T Reviews in Saint Louis, MO | Glassdoor

AT&T Saint Louis Reviews

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Found 194 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
45%
Recommend to a Friend
31%
Approve of CEO
AT&T CEO Randall L. Stephenson
Randall L. Stephenson
131 Ratings
Pros
Cons
More Pros and Cons
  1. "Lead-Financial Systems Analyst"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Lead-Financial Systems Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Great benefits, good pay, getting much better with work/life balance.

    Cons

    You could be released from employment based on budget changes and not necessarily on performance.

  2. "Not bad, not great"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Premise Technician in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 9 years

    Pros

    Decent benefits including company match 401k

    Cons

    Not enough input from field technicians, too many office workers implement processes that justify their job but do not make sense in the field

  3. "No More Loyalty"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Specialist - Technical Process/Quality in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Good pay, good benefits, nice coworkers

    Cons

    Bitter taste in my mouth since my job was eliminated after 18 years of faithful service to the company.

  4. Helpful (1)

    "Company Has Lost its Soul"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Principal Technical Architect in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Reasonable salaries, quality, affordable benefits. Good 401(k) match.

    Cons

    Lack of trust in employees, forced/artificial "collaboration" by forcing employees who had been successfully telecommuting for years back into the office, layoffs, layoffs, layoffs! AT&T is consolidating employees into key cities (called "Collaboration Zones"), so if you're not in a key city, you'll soon find yourself out of a job. Additionally, there are the 3 golden cities (Atlanta, Dallas, and El Segundo),...

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    Advice to Management

    Trust and empower your people. You're a company that sells connectivity, so use it to run your business. You have the resources to connect people all over the world to solve problems, and you're squandering that!

  5. "Leveraged Service Representative"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Leveraged Service Representative in Saint Louis, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 9 years

    Pros

    Pay. It’s a very easy job to be successful at if you are comfortable with sales. Benefits

    Cons

    The company is cracking down on integrity so hard that any little think you do could get you walked out. But this also depends on what office you work out of. So offices let you do anything and mother ever happens. Annoying to speak with whining customers all day. Sitting all day. Hard for growth unless you move out of state. Hours . Been working saturdays for almost 10 years.

    Advice to Management

    Stop looking at reps just as numbers and call coverage.

  6. Helpful (2)

    "Co-Workers, ASMs and RSMs are great. ARSMs don’t have a clue."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Sales Consultant in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AT&T full-time for more than 2 years

    Pros

    Pay (3 raises a year) Vacation Co-workers are awesome Company pays for clothing

    Cons

    -Sales (always grinding/they’re never satisfied) -Dealing with authorized retail escalations or coworkers escalations -ARSMs always on RSMs which are on us -Only promote certain demographics -Life/work balance (You won’t get home until 8/9/10 o’clock most nights so if you have a family, good luck)

    Advice to Management

    Go off RSMs recommendations instead of your own. Quit promoting people just to fill all the demographics. I was passed up 15 times because of my demographic. I was even told by management that I didn’t get a certain job because of my demographic because an ARSM told him that (illegal). They would rather promote a great sales person and horrible coach than a good sales person and great coach- 15x! They would rather promote...

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  7. "Prem Tech"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Saint Louis, MO
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time for more than 6 years

    Pros

    Good union job with great coworkers

    Cons

    Very very long hours sometimes

  8. "Use to a great place to work"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Sourcing Specialist in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time for more than 20 years

    Pros

    Salary and some benefits are still good

    Cons

    District managed by the Ole boys network, employee surpluses (job cuts) are occurring every six months. AT&T is shedding employees as fast as they can and moving into services that require less/no employee involvement. Outsourcing everything possible.

    Advice to Management

    Go to Hell

  9. "Disconnected management"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Professional - IT Telephony in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time for more than 20 years

    Pros

    Health, salary, flex locations, vacation

    Cons

    Job security, lack of transparency, lack of support

  10. "Account Assistant"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Account Representative in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time for more than a year

    Pros

    Great people to work for love being of on weekends

    Cons

    We had a half hour lunch

    Advice to Management

    My manager was great.

Found 194 reviews