AT&T Reviews in Saint Louis, MO | Glassdoor

AT&T Saint Louis Reviews

Updated May 13, 2018
184 reviews

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Saint Louis, MO

3.6
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
124 Ratings

184 Employee Reviews

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Pros
  • "Pay and benefits are better than I’ve ever dreamed imaginable" (in 890 reviews)

  • "There is a proper work life balance" (in 503 reviews)

Cons
  • "Poor work life balance if you have a family due to American working hours" (in 1082 reviews)

  • "very long hours; no work-life balance" (in 312 reviews)

More Pros and Cons

  1. "Lead-Financial Systems Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead-Financial Systems Analyst in Saint Louis, MO
    Former Employee - Lead-Financial Systems Analyst in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great benefits, good pay, getting much better with work/life balance.

    Cons

    You could be released from employment based on budget changes and not necessarily on performance.


  2. "Small fish in the huge ocean of higher ups and corporate greed."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - In Home Expert in Saint Louis, MO
    Current Employee - In Home Expert in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time (More than a year)

    Pros

    In this position, you’re in charge of what you make. The more effort you put in, the higher the commission. The pay is really good if you hit your goals monthly.

    Cons

    Constantly having hands tied by rules and red tape from higher ups who’ve never been in the position. Very corporate company to work for.

    Advice to Management

    Instead of saving a buck, think about what would be best for customer or your employees.

  3. "Great job little complaints"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Retail Sales Consultant in Saint Louis, MO
    Current Employee - Retail Sales Consultant in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T part-time (More than 3 years)

    Pros

    Great job, gave me the opportunity to become financially dependent.
    goals are fairly easy to hit depending on the market
    never have to upsell, most of my sales come from saving customers money.

    Cons

    if you're here to sell phones then leave, its a communications company that sells tv and internet. customers will walk in with an email issue and leave with TV service.

    Advice to Management

    management was very laid back at my store. you can expect micro management after every customer interaction but if you're doing what you're supposed to youll be fine.


  4. "It’s an ok place to work. The coworkers are good people but like any big company, you are just a number"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist- Project Manager in Saint Louis, MO
    Current Employee - Senior Specialist- Project Manager in Saint Louis, MO
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Yearly Bonus, Co-workers are great. Benefits are good with health and 401k. You also get a discount on their products and services

    Cons

    You are just a number to the company. They have both Union employees and Management. The reason this is under a Con is because they will treat the managers like they are union employees.


  5. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    great team, fun environment, accountability

    Cons

    advancement opportunities, AT&T wants you to be mobile, encourages you to try new opportunities with the company. Makes it impossible to get to where you want to be, due to reorganizations, surpluses ect...

    Advice to Management

    create an advancement program for seasoned employees rather than focusing on replacing them.


  6. "DBAs look else where. This company is one to avoid."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Database Administrator in Saint Louis, MO
    Current Employee - Senior Database Administrator in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    After 20 years at AT&T I can honestly say it was bad job to begin with and it never improved. The lack of respect for skilled workers makes working here very depressing.

    Cons

    DBAs were replaced by lower paid workers from Tech Mahindra. They are not as skilled as the American DBAs that were let go however that does not matter to AT&T.

    Advice to Management

    Contracts with TechMahindra may save you money now but long term your shop will be in such disarray you will have to spend much more hiring American workers to come into compliance with state and federal law regarding privacy. Your databases are wide open and you believe all your data is safe. Think again.


  7. "Excellent company to work for."

    StarStarStarStarStar
    Former Employee - Account Manager in Saint Louis, MO
    Former Employee - Account Manager in Saint Louis, MO

    I worked at AT&T full-time (More than 3 years)

    Pros

    The pay is good and the commissions are generous. The benefits package included full coverage health and dental plus disability and life insurance, best I have ever had.

    Cons

    The upper management didn’t appear to have experience in the real world of what it takes to sell digital advertising. Plus their products were not competitively priced.

    Advice to Management

    Learn how our products are perceived by our customers.

  8. "National-International company now wants only employees in 4 hub states"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great IT opportunities for recent college grads in Dallas-TX, Atlanta-GA, El Segundo-CA, and Middleton-NJ.

    Cons

    For IT jobs, if not a recent college grad located in one of the 4 designated hubs, don't waste time seeking opportunities at this company.

    Advice to Management

    Adopt behaviors of valuing employees as people rather than numbers and data points. Be more transparent and truthful with employees.


  9. "Premise techinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Premises Technician in Saint Louis, MO
    Current Employee - AT&T Premises Technician in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Higher than average pay for the industry.
    Union.
    A lot of PTO and vacation days.
    Good discounts.

    Cons

    Heavily numbers based.
    Management atmosphere is always going back and forth.

    Advice to Management

    Put emphasis on the employee and the real work they do, not numbers.


  10. "Feedback on 2017 ERG conference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Saint Louis, MO
    Current Employee - Associate Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Technology leader, innovative environment, thoughtful leaders, embracing and supporting diversity and inclusion

    Cons

    None that I can think of.

    Advice to Management

    Keep continuing to support Diversity and Inclusion to tap the best potential


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