AT&T Reviews in Saint Louis, MO | Glassdoor

AT&T Saint Louis Reviews

Updated June 8, 2017
171 reviews

Filter

Filter

Saint Louis, MO

3.5
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
116 Ratings

171 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • little work life balance opportunity (in 922 reviews)

  • No Work Life Balance you'll trade time for (in 262 reviews)

More Pros and Cons

  1. "AT&T Senior Business Manager - Technology Development - I love working here."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager - Technology Development in Saint Louis, MO
    Current Employee - Senior Business Manager - Technology Development in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Technology growth and employee development is very extensive. Strong company culture. Spirit of continuous challenge and personal growth. Active transformation in our Fortune 6 company with expansions from traditional communications into data analytics, mobile communications and devices, growth into entertainment with expansions via Time Warner and Latin America via DIRECT acquisition. Excellent 401 (k) match of 80% for the 1st 6% of salary allocated to 401 (k) resulting in 10.8% savings to retirement each year. Great benefits and tuition plans. Recognized as one of Fortune Magazines Best Places to Work. I have been here 31 years and while there have been challenges each and every year I am proud of my company and I have many great friends here.

    Cons

    You have to constantly grow and reinvent yourself to ensure your relevance in our workforce and fully embrace change. This is a challenge, not a negative. I think of the time tested axiom, "change or die".

    Advice to Management

    Always lead by example, not just edict. Always choose integrity over expediency.


  2. "Decent job, some departments way better then others"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAC Administrative in Saint Louis, MO
    Current Employee - TAC Administrative in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great pay for the work that you do. They will train you in whatever job you have. Really good benefits.

    Cons

    Some departments are 24/7 depending on the job. Not a huge turn over people work there forever so getting ahead in seniority is hard. Schedules and vacation time done in seniority order

    Advice to Management

    What is done for one should be done for another.


  3. Helpful (2)

    "Overall bad place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Retail Sales Consultant in Saint Louis, MO
    Former Employee - AT&T Retail Sales Consultant in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary isn't bad for what it is. The benefits are great. Discounts on services are pretty good. The benefits are the only reason they get two stars.

    Cons

    The company went through a shift in personnel and started micromanaging. Selling is secondary to "the process". The managers' jobs are just to watch you. They can't help sell. Then they have to tell you everything you did wrong. They have to do this on the sales floor in front of your coworkers and customers. High turnover. Stores are chronically understaffed.

    Advice to Management

    Let your employees do their job. Let the reps sell and let the managers help. Your "process" is ineffective. You need to realize that not every rep or customer is the same. They are not going to respond to the same thing. It's a sales job. Get out of the way and let people sell.


  4. "Job Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Manager in Saint Louis, MO
    Current Employee - Operations Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Excellent personal development/progression program, great benefits

    Cons

    There are still some senior managers with old school mentality (who you know not what you know)

    Advice to Management

    Mentor the talent pro- actively


  5. "Great Place for Women"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Manager in Saint Louis, MO
    Current Employee - Senior Business Manager in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Flexible work locations & spaces; no matter your field of expertise, there's a place at AT&T for you.

    Cons

    Individual supervisors may need coaching in supervisory skills.

    Advice to Management

    Provide paid time coaching to supervisors. Find a way throughout the company to allow 360 feedback to supervisors who may need supervisory skill improvements, but do not know they need improvements.


  6. "My feedback"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Saint Louis, MO
    Current Employee - Associate Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    New business and state of the art technology and excellent Diversity and Inclusion support and awareness.

    Cons

    Easy growth opportunities - job movement and promotions.

    Advice to Management

    Have more and more flexible work force (remote working) with the technology available. The will improve the morale of the employees further.


  7. "Senior ScrumMaster"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Scrum Master in Saint Louis, MO
    Current Employee - Senior Scrum Master in Saint Louis, MO
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Work from Home
    Casual Dress
    Ability to pivot skills

    Cons

    Bureaucracy
    Ideas are only funded when they come from middle/top mgmt despite promoting an open door policy on ideas.
    Inefficient use of funding. Enormous amount of work is thrown away soon after completion
    Compensation process is extremely private so its impossible to refute ratings

    Advice to Management

    More transparency in the compensation process


  8. "IT Project Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Contractor - IT Project Manager in Saint Louis, MO
    Former Contractor - IT Project Manager in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T as a contractor (More than 3 years)

    Pros

    Flexibility in work schedule. Fair market value rate.

    Cons

    Contractual- no personal input or training.


  9. "Be on the "LEADING EDGE""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - U-Verse Premises Technician in Saint Louis, MO
    Current Employee - U-Verse Premises Technician in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 8 years)

    Pros

    Limitless opportunities, education, great benefits, and job security!

    Cons

    Can be long hours and physically draining.

    Advice to Management

    Continue to develop a fun and productive work environment!


  10. "Manager-Talent Acquisition"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Talent Acquisition Manager in Saint Louis, MO
    Former Employee - Talent Acquisition Manager in Saint Louis, MO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Brand name well known. Decent salaries with advancement opportunities.

    Cons

    Need work/life balance. Politics within business hamper departments functioning as well as they should.


Showing 171 of 15,451 reviews
Reset Filters