AT&T Reviews in Saint Louis, MO | Glassdoor

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AT&T Saint Louis Reviews

Updated February 16, 2018
179 reviews

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Saint Louis, MO

3.5
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AT&T Chairman and CEO Randall L. Stephenson
Randall L. Stephenson
121 Ratings

179 Employee Reviews

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Pros
Cons
  • Poor work life balance if you have a family due to American working hours (in 1033 reviews)

  • Life consuming, no work life balance (in 297 reviews)

More Pros and Cons

  1. "Feedback on 2017 ERG conference"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Saint Louis, MO
    Current Employee - Associate Director in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Technology leader, innovative environment, thoughtful leaders, embracing and supporting diversity and inclusion

    Cons

    None that I can think of.

    Advice to Management

    Keep continuing to support Diversity and Inclusion to tap the best potential


  2. "Retail Sales Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    great team, fun environment, accountability

    Cons

    advancement opportunities, AT&T wants you to be mobile, encourages you to try new opportunities with the company. Makes it impossible to get to where you want to be, due to reorganizations, surpluses ect...

    Advice to Management

    create an advancement program for seasoned employees rather than focusing on replacing them.

  3. "Excellent company to work for."

    StarStarStarStarStar
    Former Employee - Account Manager in Saint Louis, MO
    Former Employee - Account Manager in Saint Louis, MO

    I worked at AT&T full-time (More than 3 years)

    Pros

    The pay is good and the commissions are generous. The benefits package included full coverage health and dental plus disability and life insurance, best I have ever had.

    Cons

    The upper management didn’t appear to have experience in the real world of what it takes to sell digital advertising. Plus their products were not competitively priced.

    Advice to Management

    Learn how our products are perceived by our customers.


  4. "National-International company now wants only employees in 4 hub states"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Louis, MO
    Former Employee - Anonymous Employee in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at AT&T full-time (More than 10 years)

    Pros

    Great IT opportunities for recent college grads in Dallas-TX, Atlanta-GA, El Segundo-CA, and Middleton-NJ.

    Cons

    For IT jobs, if not a recent college grad located in one of the 4 designated hubs, don't waste time seeking opportunities at this company.

    Advice to Management

    Adopt behaviors of valuing employees as people rather than numbers and data points. Be more transparent and truthful with employees.


  5. "Premise techinician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - AT&T Premises Technician in Saint Louis, MO
    Current Employee - AT&T Premises Technician in Saint Louis, MO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Higher than average pay for the industry.
    Union.
    A lot of PTO and vacation days.
    Good discounts.

    Cons

    Heavily numbers based.
    Management atmosphere is always going back and forth.

    Advice to Management

    Put emphasis on the employee and the real work they do, not numbers.


  6. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Saint Louis, MO
    Current Employee - Applications Developer in Saint Louis, MO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at AT&T full-time

    Pros

    Great benefits and decent starting salary, especially for new college-hire program
    Flexible work hours (for the most part)

    Cons

    The projects being worked on are all very old school. If you aren't located at headquarters, you get stuck working on silly dashboards and old backend systems.


  7. "Sr. Specialist Technical Architect"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Specialist Technical Architect in Saint Louis, MO
    Current Employee - Senior Specialist Technical Architect in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Good work from home policy

    Cons

    No promotion in same team unless you switch teams

    Advice to Management

    Nice place to work, wish training is updated with latest technology

  8. Helpful (1)

    "A company fueled only by money, monopoly, power, greed, and competition"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Systems Engineer in Saint Louis, MO
    Current Employee - Professional Systems Engineer in Saint Louis, MO
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AT&T full-time (More than 3 years)

    Pros

    Good vacation day/ Paid Time Off
    Can feel part of a massive corporate office that actually impacts the world economy
    The scale and level of business is large and significant
    Can have funds to participate in collaboration with other technology giants

    Cons

    If you are a technical person with the desire to work on quality and vision, this is not the place
    The bureaucracy and politics completely halt projects and progress
    There are very few projects that truly deal with cutting edge technology. Most of the time they are pretty hypocritical about their fancy marketing and they throw lots of money to make sure they are on top and other companies bend to their will. They recognize they are a powerful brand and use that power to bully others to do as they say or else.
    Hyper competitive culture but never a real meritocracy only making friends and playing games with people
    A lot of useless job positions and roles that just add process and slow everything down.
    Not enough surpluses

    Advice to Management

    Stop thinking more is better
    Stop focusing on your bonuses
    When you say you are investing in a technology or a project or trying to do something to the tech community, really invest and fund the projects as a truly intrinsic good. Do not try to make people do your dirty work


  9. "Decent job, some departments way better then others"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAC Administrative in Saint Louis, MO
    Current Employee - TAC Administrative in Saint Louis, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AT&T full-time (More than 10 years)

    Pros

    Great pay for the work that you do. They will train you in whatever job you have. Really good benefits.

    Cons

    Some departments are 24/7 depending on the job. Not a huge turn over people work there forever so getting ahead in seniority is hard. Schedules and vacation time done in seniority order

    Advice to Management

    What is done for one should be done for another.


  10. Helpful (2)

    "Overall bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - AT&T Retail Sales Consultant in Saint Louis, MO
    Former Employee - AT&T Retail Sales Consultant in Saint Louis, MO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Salary isn't bad for what it is. The benefits are great. Discounts on services are pretty good. The benefits are the only reason they get two stars.

    Cons

    The company went through a shift in personnel and started micromanaging. Selling is secondary to "the process". The managers' jobs are just to watch you. They can't help sell. Then they have to tell you everything you did wrong. They have to do this on the sales floor in front of your coworkers and customers. High turnover. Stores are chronically understaffed.

    Advice to Management

    Let your employees do their job. Let the reps sell and let the managers help. Your "process" is ineffective. You need to realize that not every rep or customer is the same. They are not going to respond to the same thing. It's a sales job. Get out of the way and let people sell.


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